*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a marina, Hotel Karen features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a library. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Hotel Karen has designated areas for smoking.
- Library
- Picnic area
- Children's games
- Children's toys
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Secured parking
- Express check-out
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Swimming pool
- Number of meeting rooms - 4
- Terrace
- Luggage storage
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 98
- Lifeguard on site
- Barbecue grill(s)
- Couples/private dining
- Designer stores on site
- Number of bars/lounges - 1
- Tasting room
- Number of poolside bars - 1
- Marina on site
- Grocery/convenience store
- Tours/ticket assistance
- Electric car charging station
- Free WiFi
- Pool sun loungers
- Sauna
- Outdoor seasonal pool
- Children's pool
- Safe-deposit box at front desk
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 2
- Dock
- Laundry facilities
- Garage
- Wedding services
- Garden
- Multilingual staff
- Off-street parking
- Telescope
Family Friendly Amenities
- Children's pool
- Free WiFi
- Soundproofed rooms
- Grocery/convenience store
- Laundry facilities
- Playground on site
Room Amenities
Hotel Karen offers 98 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Air conditioning
- Television
- Wheelchair accessible
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Cable TV service
- Free WiFi
- Down comforter
- Individually furnished
- Individually decorated
- Pillowtop mattress
- LCD TV
- TV size: 43
- TV size measurement: inch
- Balcony or patio
- Electric kettle
- Towels provided
- Bedsheets provided
- Child-size slippers
- Raised toilet seat
- Bathroom emergency pull cord
- Wardrobe or closet
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
千岛湖餐厅 - This poolside restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
咖啡亭 - This bar overlooks the garden.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
A marina and complimentary bicycles are featured at the hotel. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Free bicycles on site
- Personal motorized watercraft on site
- Boat tours on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CNY 3000.0 per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately CNY 160 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.
UnionPay
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Security system
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Parking height restrictions apply
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- No pets or service animals allowed
We should mention
The seasonal pool will be open from June to September.
Pool access available from 8:00 AM to 8:00 PM.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Hotel Names
- Hotel Karen Hangzhou
- Karen Hangzhou
- Hotel Karen Hotel
- Hotel Karen Hangzhou
- Hotel Karen Hotel Hangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
