Garden View Room King Bed
Bed Count 1 King Bed Maximum Occupancy 3 Max
$518*
Per night/room
May 26 - May 27
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Four Seasons Hotel Hangzhou at West Lake features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired Internet access is complimentary.
Business amenities at this 5-star property consist of a business center, 3 meeting rooms, and limo/town car service. Event facilities measuring 5543 square feet (515 square meters) include a conference center. This luxury hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site.
Four Seasons Hotel Hangzhou at West Lake is a smoke-free property.
- Children's games
- Number of indoor pools - 1
- Children's toys
- Elevator
- Fitness facilities
- Lockers available
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- Computer station
- Wheelchair accessible
- Conference space size (meters) - 515
- Number of meeting rooms - 3
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Total number of rooms - 78
- Number of floors - 2
- Number of buildings/towers - 1
- Lifeguard on site
- Couples/private dining
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 2010
- Steam room
- Pool sun loungers
- Sauna
- Free wired internet
- Babysitting or childcare (surcharge)
- Smoke-free property
- Children's club (free)
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 2
- Conference space size (feet) - 5543
- Banquet hall
- Laundry facilities
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Free cribs/infant beds
- DVD player
Room Amenities
Four Seasons Hotel Hangzhou at West Lake offers 78 air-conditioned accommodations with iPod docking stations and DVD players. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Air conditioning
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- Separate sitting area
- Soundproofed rooms
- Turndown service
- Free bottled water
- DVD player
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- Free wired internet
- Down comforter
- Individually decorated
- Pillow menu
- LCD TV
- iPod docking station
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Soap
- Shampoo
- Toilet paper
- Local maps
- Children's dinnerware
- Baby bath
- Laptop-friendly workspace
- Child-size bathrobes
- Child-size slippers
- Wet bar
- Height-adjustable showerhead
- Grab bar - in bathtub
- Accessible bathtub
- Toothbrush and toothpaste available on request
- Desk chair
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.
Spa Services
The SPA has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
- Number of treatment rooms 9
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchairs available on site
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Free bicycles on site
- Golfing nearby
- Fitness classes on site
- Hiking/biking trails nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 285 for adults and CNY 143 for children
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and 6:00 PM
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 292.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 292.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Four Seasons Hangzhou West Lake
- Four Seasons Hotel Hangzhou West Lake
- Four Seasons Hangzhou West
- Four Seasons Hangzhou At West
- Four Seasons Hotel Hangzhou at West Lake Hotel
- Four Seasons Hotel Hangzhou at West Lake Hangzhou
- Four Seasons Hotel Hangzhou at West Lake Hotel Hangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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