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Four Seasons Hotel Hangzhou At Hangzhou Centre

5.0 star property

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Photo gallery for Four Seasons Hotel Hangzhou At Hangzhou Centre

Indoor pool
Lounge
Reception
Executive Suite, 1 King Bed (Four Seasons) | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
493 Zhongshan North Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Wulin Square
    ‪4 min walk‬
  • Hangzhou Tower Shopping Mall
    ‪7 min walk‬
  • Hangzhou China Silk Town
    ‪9 min walk‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪38 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, City View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, City View (Grand)

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, Canal View (Grand)

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, Canal View (Grand)

  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View

  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, City View

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, Canal View

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, Canal View

  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Hangzhou)

Suite (Hangzhou) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Hangzhou)

  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Four Seasons)

Executive Suite, 1 King Bed (Four Seasons) | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed (Four Seasons)

  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Four Seasons)

Executive Room, 1 King Bed (Four Seasons) | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed (Four Seasons)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Canal View (Grand)

Deluxe Room, 1 King Bed, Canal View (Grand) | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Canal View (Grand)

  • 570.49 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Canal View

  • 570.49 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Suite, 1 King Bed

  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Premier Suite, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Suite, 2 Double Beds

  • 893 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, City View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View (Grand)

  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Indoor pool, sun loungers, lifeguards on site

Four Seasons Hotel Hangzhou at West Lake

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, (182)
The price is $805
per night
includes taxes & fees
May 25 - May 26
Four Seasons Hotel Hangzhou at West Lake

About this property

Four Seasons Hotel Hangzhou At Hangzhou Centre

5-star Hangzhou hotel, connected to a shopping center in Downtown Hangzhou
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.
Four Seasons Hotel Hangzhou At Hangzhou Centre features a full-service spa and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite secured self parking is complimentary.

Four Seasons Hotel Hangzhou At Hangzhou Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Four Seasons Hotel Hangzhou At Hangzhou Centre has 3 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 268 for adults and CNY 134 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Highchair
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (46 inch wide door)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 134 for children
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel
Four Seasons Hotel Hangzhou At Hangzhou Centre Hangzhou
Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel Hangzhou

Four Seasons Hotel Hangzhou At Hangzhou Centre Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 13 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ren, New Olreans

Liked: Cleanliness, staff & service, property conditions & facilities
It is great that
Stayed 2 nights in Apr 2025

10/10 Excellent

Nafees

Stayed 1 night in Feb 2025

10/10 Excellent

yi, Brookfiled

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good and very new hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Zeyuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and classic four seasons service. As a new hotel, some of the staff seems new to work, but I can see them trying their best to accommodate.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Stayed 1 night in Apr 2025

10/10 Excellent

CoCo Li

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
入住酒店舒服整潔，服務專業、貼心，有賓至如歸的感覺
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An extraordinary stay

Excellent service for both parents and kids! We stayed at the hotel during the Easter holiday. The kids were given a pack of Easter souvenirs and puzzle hunt materials. They even received their own room card. We were also surprised when we returned to our room from West Lake to find that the hotel had prepared Easter desserts for the kids, as well as an anniversary cake and decorations for the parents. We both enjoyed our stay at the Four Seasons. The weather was bad when we checked out, but the staff even accompanied us from the hotel to the metro station to help us avoid getting wet from the rain. Thank you for the beautiful room and services!
Stayed 1 night in Apr 2025

10/10 Excellent

Ka Chun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful without being disturbing. The hotel is very new and comfortable. The layout of the hotel room is spacious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheng fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ma Kar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New 4 Seasons Hotel

Brand new 4 Seasons Hotel. V good service. Different from the old 4 Seasons but it is brand new! Lovely river view and got upgraded to corner room with 270 degree view.
Stayed 3 nights in Nov 2024

10/10 Excellent

Y H ANTHONY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and attentive customer service.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IKKYUNG

Stayed 1 night in Oct 2024

8/10 Good

ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024