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Four Points by Sheraton Qiandao Lake Hangzhou

4.0 star property

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Photo gallery for Four Points by Sheraton Qiandao Lake Hangzhou

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Lobby
Seasonal outdoor pool

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
No. 1699 Jixian Road, Qiandao Lake, Chun'an County, Hangzhou, Zhejiang, 311700
  • Qiandao Lake
    ‪14 min walk‬
  • Weiping Ferry Terminal
    ‪7 min drive‬
  • Xiyuan Wharf
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

Free toiletries, bathrobes, slippers, towels

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony, Mountain View (Kids)

Free toiletries, bathrobes, slippers, towels

Room, 2 Twin Beds, Balcony, Mountain View (Kids)

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Mountain View (Kids)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Balcony, Mountain View (Kids)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View (Room C)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room C)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Balcony, Mountain View

Free toiletries, bathrobes, slippers, towels

Premier Room, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View (Room B)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room B)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Balcony, Mountain View

Free toiletries, bathrobes, slippers, towels

Premier Room, 2 Double Beds, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Deluxe Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View (Room A)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room A)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Flat-screen TV

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed, Mountain View (Villa Loft)

Free toiletries, bathrobes, slippers, towels

Loft, 1 King Bed, Mountain View (Villa Loft)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Mountain View

Flat-screen TV

Suite, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Qiandao Lake Resort

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (67)
The price is $78
per night
$91 total
includes taxes & fees
Mar 5 - Mar 6
Sheraton Qiandao Lake Resort

About this property

Four Points by Sheraton Qiandao Lake Hangzhou

4-star Hangzhou hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Qiandao Lake Hangzhou offers 161 accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. Four Points by Sheraton Qiandao Lake Hangzhou features a 24-hour fitness center and a seasonal outdoor pool. This Hangzhou hotel also offers an arcade/game room, a garden, and concierge services. Complimentary uncovered self parking is available on site, along with a car charging station.

Four Points by Sheraton Qiandao Lake Hangzhou is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Four Points by Sheraton Qiandao Lake Hangzhou has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from July 01 to August 31
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Qiandao Lake
Four Points by Sheraton Qiandao Lake Hangzhou Hotel
Four Points by Sheraton Qiandao Lake Hangzhou Hangzhou
Four Points by Sheraton Qiandao Lake Hangzhou Hotel Hangzhou

Four Points by Sheraton Qiandao Lake Hangzhou Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

2.0/10

Cleanliness

8.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hao

Stayed 1 night in Feb 2024

2/10 Terrible

Kai Zhen Alyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then did Expedia begin to process a refund. Terrible experience and will not be booking through it anymore.
Stayed 1 night in Oct 2023