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2 Double Standard Garden View

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$77* Per night/room May 5 - May 6

2 Double Premium Lake View Balcony

Bed Count 2 Full Beds Maximum Occupancy 5 Max

1 King 1 Bedroom Suite Living Area Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Double Standard Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

2 Double Standard Lake View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

1 King Standard

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 17007 square feet (1580 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite self parking is complimentary.

Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel is a smoke-free property.

  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Billiards or pool table
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Conference space size (meters) - 1580
  • Spa services on site
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 17007
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 284
  • Number of floors - 10
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel offers 284 air-conditioned accommodations with bathrobes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Premium bedding
  • Separate bathtub and shower
  • Free WiFi
  • Pillow menu
  • LCD TV
  • TV size: 49
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Local maps
  • Guidebooks or recommendations
  • Toothbrush and toothpaste available on request

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Qin Spa has massage/treatment rooms. Services include facials and body wraps. The spa is equipped with a sauna.

  • Body wraps
  • Facial treatments
  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Archery on site
  • Downhill skiing nearby
  • Windsurfing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 149 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at anytime

Minimum check-in age is: 16

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No cribs (infant beds) available

Carbon monoxide detector

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Crowne Plaza Hangzhou Thousand Hotel
  • Crowne Plaza Thousand Hotel
  • Crowne Plaza Thousand
  • Crowne Plaza Hangzhou Thousand Island Lake Hotel
  • Crowne Plaza Thousand Island Lake Hotel
  • Crowne Plaza Thousand Island Lake
  • Crowne Plaza Hangzhou Thousand
  • Crowne Plaza Hangzhou Thousand Island Lake
  • Crowne Plaza Hangzhou Thousand Island Lake, an IHG Hotel Hotel

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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