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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$125* Per night/room May 5 - May 6

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and gift shops/newsstands. Complimentary self parking is available on site. A total renovation of this property was completed in December 2020.

Canopy by Hilton Hangzhou West Lake is a smoke-free property.

  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Lockers available
  • 24-hour front desk
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2020
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Laundry facilities
  • Total number of rooms - 160
  • 24-hour fitness facilities
  • Number of floors - 12
  • Garden
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

Canopy by Hilton Hangzhou West Lake offers 160 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 52-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • LCD TV
  • TV size: 52
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Smooth flooring in room
  • Area rug/s in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Canopy by Hilton Hangzhou West Lake has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately CNY 138 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Canopy By Hilton Hangzhou West
  • Canopy by Hilton Hangzhou West Lake Hotel
  • Canopy by Hilton Hangzhou West Lake HANGZHOU
  • Canopy by Hilton Hangzhou West Lake Hotel HANGZHOU

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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