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Hana-Maui Resort, a Destination by Hyatt Residence

4.0 star property

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2 outdoor pools
View from room
Bungalow, 1 King Bed, Jetted Tub, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Beach nearby, free beach shuttle

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
5031 Hana Hwy, Hana, HI, 96713
  • Hana Coast Gallery
    ‪1 min walk‬
  • Hana Bay Beach Park
    ‪6 min walk‬
  • Hana Cultural Center
    ‪6 min walk‬
  • Hana, HI (HNM)
    ‪9 min drive‬

Room options

View all photos for Premier Suite, 1 King Bed, Oceanfront

Premier Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom (WAIKALOA)

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Room, 2 Bedrooms (WAIKALOA)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Ocean View

Bungalow, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Jetted Tub, Oceanfront

Bungalow, 1 King Bed, Jetted Tub, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 1 King Bed, Jetted Tub, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Queen Beds, Ocean View

Living area

Bungalow, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite)

Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Oceanfront

Living area

Bungalow, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Partial Ocean View

Studio, 1 King Bed, Partial Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 King Bed, Oceanfront

Deluxe Bungalow, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Bungalow, 1 King Bed, Oceanfront

  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow, 2 Queen Beds, Oceanfront

Bungalow, 2 Queen Beds, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 2 Queen Beds, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About this property

Hana-Maui Resort, a Destination by Hyatt Residence

Hana resort with 2 outdoor pools
2 outdoor pools, a full-service spa, and a restaurant are available at this resort. Free WiFi in public areas, a free beach shuttle, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hana-Maui Resort, a Destination by Hyatt Residence offers 71 accommodations with safes and complimentary bottled water. Rooms open to furnished lanais. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Travaasa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Hana-Maui Resort, a Destination by Hyatt Residence features a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. The resort offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This resort offers access to a business center and a meeting room. Event facilities measuring 1590 square feet (148 square meters) include conference space. This family-friendly resort also offers spa services, a library, and a terrace.

A complimentary manager's reception is offered on select days.
Hana Ranch Restaurant - Overlooking the ocean, this restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hana Ranch Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,590 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Wet bar

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 52.83 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Self parking
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 for adults, and USD 12 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE 093-945-2416-01
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or hot tub
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Hana Travaasa
Travaasa
Travaasa Hana
Travaasa Hotel
Travaasa Hotel Hana
Hotel Hana Maui And Honua
Travaasa Hotel Hana Maui
Travaasa Maui
Travaasa Hana Maui Hotel
Travaasa Maui Hotel
Travaasa Hana Maui
Travaasa Hana Maui Resort
Travaasa Maui Resort
Travaasa Hana
Hana Maui Resort
Travaasa Hana Maui
Hana Maui Resort a Destination Resort
Hana Maui Resort a Destination by Hyatt Residence
Hana-Maui Resort, a Destination by Hyatt Residence Hana
Hana-Maui Resort, a Destination by Hyatt Residence Resort
Hana-Maui Resort, a Destination by Hyatt Residence Resort Hana

Hana-Maui Resort, a Destination by Hyatt Residence Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 935 reviews
Rating 8 - Good. 181 out of 935 reviews
Rating 6 - Okay. 73 out of 935 reviews
Rating 4 - Poor. 34 out of 935 reviews
Rating 2 - Terrible. 13 out of 935 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Tawfiq

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Construction
There is a construction going on at the hotel lots of noise. I was not aware of it.
Stayed 1 night in Oct 2024

8/10 Good

Jarrett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so welcoming and helpful they are the real reason why this resort is so wonderful
Stayed 1 night in Oct 2024

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing break from everyday life in absolute comfort. We got upgrade to an ocean from room for free. Loved to have the gym and free yoga.:) the main pool was drained & refilled the 2 days we were there, so that was a bummer, but still had the other pool to use. Would love to stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, spread out and the view was beautiful. Staff was very nice. Food was great.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a bummer! Hana hotel filled their best feature- a beautiful spa above the rolling hills/ocean and filled it with concrete, boo Hyatt. Then, when I was told to book the spa and pay $45 for the spa experience except oops, our spa is broken. Really ruined our trip there and why I am writing this review. Honestly, if hotels are hotels what are you paying for? I will always love Hana tho m. Hope Hyatt improves
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel’s infinity pool is beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Ron, Chilliwack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

8/10 Good

Lenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Traveled with family
Magnificent oceanfront one night stay in bungalow.
The oceanfront bungalow was fabulous! We really enjoyed the views from the lanai. The manicured grounds were amazing with plumaria trees and mountain views too. We had breakfast in the restaurant and thought the food was great and the waterview was very nice. I will be coming back.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Mauricio

Traveled with family
Absolutely loved our stay.
Gorgeous property. The staff was equally amazing especially Selma & Kepa. Everything about our stay was amazing. We only stayed 1 night which was too short. Longer next time it is expensive but worth the splurge.
Stayed 1 night in Aug 2024

10/10 Excellent

Ken wj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 4 stars was because the rooms needs little bit of upgrade. Everything else was excellent. Highly recommended if you are making your drive to Hana .
Stayed 1 night in Aug 2024

6/10 Okay

Marie, OVIEDO

Traveled with family
Liked: Staff & service
Nice property and great location but it’s not worth the price. Lots of ants were in the room. Restaurants were just ok. Better to stay elsewhere and leave early for the drive to Hana so that you can drive back to your hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

DEBRA

Liked: Cleanliness
Exceptional staff and amenities with a gorgeous location. We loved it.
Stayed 3 nights in Jul 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with idyllic setting in Hana Maui. Large rooms which now have Air conditioning!!! and amazing views. Unfortunately they removed the Jacuzzi that was at the end of their beautiful pool. We feel that this was a big mistake and always looked forward to spending time in the Jacuzzi watching the ocean and unwinding from our day in Hana or our drive out from Central Maui. One of the true highlights of our multiple stays there in the past. There are rumors that they are going to be putting it back in which I hope is true. They cannot consider themselves a resort or spa destination without it! Food and setting for breakfast at the hotel restaurant was excellent. Unfortunately, they have also now closed the restaurant for dinner and the only option is to go across the street to Hana Ranch restaurant. Food is good but hopefully the resort can figure out a way of opening the restaurant or bar area for evening snacks or food and drink to elevate it back to the level this property so deserves.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, but property is a bit dated. Also, I had an activity booked and no hotel staff showed up to lead it. When I called the front desk, they said they'd ask their activity lead if anyone was coming and text me back. 30 min later I got a text that so activities that day were cancelled. That's a big reason why the resort was so appealing and they didn't even have the courtesy to tell me when I checked in and told them how excited I was for the activities (hula dancing, lei making, yoga).
Stayed 1 night in May 2024

2/10 Terrible

christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is one atm available. If you have no cash there are limited options for food or basic needs. Everything is super expensive so if you did have cash it runs out quit. Overall the island is beautiful but stuck in the 50s and the locals do not like tourists. For the future I’ll skip it and go to friendlier places.
Stayed 1 night in May 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property at Hana was breathtaking. I was able to relax and unwind and the views at every turn perfect. Had a great stay and will be back!
Stayed 4 nights in May 2024

10/10 Excellent

Kristel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the bungalow but every time you pay with points you become less priority. I paid for ocean view and ment a lot to me and I’m pretty sure it was a partial view of the beach. I had 75% of my view was the next bungalow. When you pay with points, you become less of a important customer.
Stayed 2 nights in May 2024

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised by the fact there was no air conditioning. Wasn’t a big deal since it wasn’t too cold (visit was in Feb) but it should be clear because this could be an issue in the summer. We still had to sleep with the fans right on us. Loved that there were no televisions, but again wasn’t aware of that either. And after a long hike, it would be nice if there was a hot tub. That was also surprising. The property was beautiful and peaceful. Just missing a little something.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivana, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

JULIE, Santa Ana

Stayed 2 nights in Feb 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024