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Reef View Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Reef View Hotel

On the beach, beach towels
Helicopter/plane tours
Daily buffet breakfast (AUD 50 per person)
Coral Sea View King Room | Minibar, in-room safe, desk, blackout drapes
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service
  • Free airport shuttle
  • Bar
  • Breakfast available

Explore the area

Map
12 Resort Drive, Whitsundays, QLD, 4803
  • Hamilton Island Bowling Alley
    ‪2 min walk‬
  • Catseye Beach
    ‪3 min walk‬
  • Spa Wumurdaylin
    ‪4 min walk‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪15 min walk‬

Room options

View all photos for Coral Sea View King Room

Coral Sea View King Room | Minibar, in-room safe, desk, blackout drapes

Coral Sea View King Room

  • 700 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Reef Family Room

Minibar, in-room safe, desk, blackout drapes

Reef Family Room

  • 1044 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Garden View Room

Garden View Room | Minibar, in-room safe, desk, blackout drapes

Garden View Room

  • 699 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coral Sea View Room

Minibar, in-room safe, desk, blackout drapes

Coral Sea View Room

  • 699 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reef Suite

Reef Suite | Living area | Flat-screen TV, DVD player, pay movies

Reef Suite

  • 1399 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Reef View Hotel

4-star Whitsundays hotel with restaurant
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Reef View Hotel provides outdoor tennis courts, a sauna, and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 1884 square feet (175 square meters) include a conference center. This beach hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. An area shuttle within 3 kilometers and a roundtrip airport shuttle at scheduled times are complimentary for guests. Complimentary self parking is available on site.

Reef View Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Pool Terrace Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 6:00 PM at scheduled times
  • Free area shuttle up to 3 km
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AUD 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 4 outdoor tennis courts
  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1,884 square feet of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Renovations and closures

The property will be renovating from March 3 2025 to December 13 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 50 per person
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Reef View Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1003 reviews" "
Rating 8 - Good. 324 out of 1003 reviews" "
Rating 6 - Okay. 117 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

naribet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa Jane

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Spacious rooms but dated
Rooms need to be updated. Great size room, bathroom is huge. Service at the restaurant was good.
Stayed 4 nights in Jul 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef View is perfect for a family holiday on Hamilton Island. Large, well appointed room, cracking breakfast, great pool, access to the gym, opposite the beach...all boxes ticked.
Stayed 7 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

ZHE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Aisling

Traveled with family and small children
Disliked: Staff & service
Service was terrible, food was average, rooms are very run down but the view is amazing and pools are great.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back to stay again soon
Stayed 2 nights in Sep 2024

8/10 Good

Katie-Jane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

William Reginald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views over Catseye Beach were stunning. Breakfast was varied and plentiful and the rooms were well furnished and spacious.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located - rooms/view were amazing. Facilities were very much appreciated. Couple of times, staff told us the incorrect information or did not come back to fix problems but on the whole the staff were excellent.
Stayed 6 nights in Sep 2024

10/10 Excellent

Vino Mannil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 5 nights in Sep 2024

8/10 Good

Shania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The hotel is well kept for an older property. Bed isn’t very comfortable but the room is clean and spacious. I thought we will get a higher floor based off the description of the type of room we booked but was provided a room on the 5th floor. Still great views though. We were allowed to check in way before check in time which was amazing. The staff were friendly, professional and always smiling. Haven’t had such great service in a long time. Loved the pool and facilities. The only disappointing thing is the food. Price aside (which is expected for an island), the food was either bland one night or too salty another night. Menu options were basic and uninteresting.
Stayed 4 nights in Sep 2024

8/10 Good

Andrea Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the reef view hotel. Staff very friendly. Baggage handlers do a fantastic job organising luggage and getting everyone to the airport. Housekeeping can’t wait to clean your room. Thank-You for a wonderful time.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, would highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Chinami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Samihullah

Traveled with family and small children
Liked: Staff & service, amenities
Housekeeping was not great, room needs a refurb as the toilet was a bit dated and moldy. Good things were staff were well informed and friendly, breakfast buffet was amazing, view from balcony/room & the glass lifts were exciting. The baby conceirge was very thoughtful, overall a good experience & value for money.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Natasha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
A bit run down and not kept clean. We stayed over a week and room service to clean rooms were very poor and the bathrooms toilets needs a revamp very dirty. Great location nonetheless
Stayed 7 nights in Aug 2024

6/10 Okay

Howard Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great but interface between Expedia and hotel was not great
Stayed 4 nights in Aug 2024

10/10 Excellent

Lori, Smithtown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great rooms with big balconies and great views. Clean. Excellent staff. Good location. Food is very expensive. Highly recommend this hotel
Stayed 3 nights in Aug 2024

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, amenities
Another good trip on Hamilton Island. Happy to come back each year. This year we didn’t get the renovated rooms at the Reef View so they felt dated, but still clean and comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I went here for our 10 year anniversary. We informed them through Expedia that it was our anniversary but never received any response online or in person. Initial room was disappointing but we were changed to a better room pretty quickly which was nice. Pleasant stay overall although it would have been decent to get a free late checkout rather than have to pay $50. We got one free drink when checking out as staff felt bad about the lack of communication.
Stayed 2 nights in Aug 2024