Reef View Hotel

4.0 star property

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Photo gallery for Reef View Hotel

On the beach, beach towels
View from property
Helicopter/plane tours
Coral Sea View King Room | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (AUD 50 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service
  • Free airport shuttle
  • Bar
  • Breakfast available

Explore the area

Map
12 Resort Drive, Whitsundays, QLD, 4803
  • Hamilton Island Bowling Alley
    ‪2 min walk‬
  • Catseye Beach
    ‪3 min walk‬
  • Spa Wumurdaylin
    ‪4 min walk‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪15 min walk‬

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per night
$314 total
includes taxes & fees
Mar 10 - Mar 11
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About this property

Reef View Hotel

4-star Whitsundays hotel steps from Catseye Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Reef View Hotel provides outdoor tennis courts, a sauna, and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 1884 square feet (175 square meters) include a conference center. This beach hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. An area shuttle within 3 kilometers and a roundtrip airport shuttle at scheduled times are complimentary for guests. Complimentary self parking is available on site.

Reef View Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Pool Terrace Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 6:00 PM at scheduled times
  • Free area shuttle up to 3 km
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AUD 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 4 outdoor tennis courts
  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1,884 square feet of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Renovations and closures

The property will be renovating from March 3 2025 to December 13 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 50 per person
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Reef View Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 316 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing views. Staff were excellent, friendly and efficient. We will stay here again!
Stayed 6 nights in Nov 2024

8/10 Good

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef Hotel is fine,and great value with a million dollar view, it's been years since I've stayed there and I had forgotten just how amazing it is, nothing else matters when you are staring out over the whitsundays. Large rooms, large bathrooms, comfortable, clean would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
We had a fantastic stay at the Reef View Hotel! The room was incredibly comfortable and surprisingly spacious. Even though we chose a garden view room, the view was still impressive. The location was perfect, with just a short walk to the main village, making it very convenient. Overall, a great experience - we would definitely stay here again!
Stayed 2 nights in Oct 2024

6/10 Okay

Sonia

Traveled with group
Disliked: Property conditions & facilities
Book direct to get better pricing
The hotel location was just perfect. I booked the twin room based on the photos. Sadly on arriving to the room even thou it was spacious the bathroom was old and dated and dirty and looked nothing like the updated photos on the booking. The grout and shower screen needed a good scrub. The room had a musky carpet smell. What surprised me even more was that Hamilton Island accommodation was offering 25% off room rate for our dates. It was such a disappointment as we were celebrating a special birthday and the additional money could have been spent on day trips, dining or other activities. I have been booking with hotels.com for a number of years and they have always been competitive. Sadly not on this occasion.
Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to beach and excellent pools Large rooms and excellent views.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kieron

Stayed 3 nights in Nov 2024

10/10 Excellent

Pam

Stayed 3 nights in Oct 2024

6/10 Okay

Chrisanthy

Stayed 7 nights in Oct 2024

8/10 Good

Jiexin

Stayed 3 nights in Oct 2024

10/10 Excellent

Narai

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall very good hotel for family holiday. I found most of staffs were young & had accents. I assume they are on their working holidays. Most of them were nice but some were a bit rude. I guess they dont have much experience in customer service & don't care much as they are there for short term only
Stayed 7 nights in Oct 2024

10/10 Excellent

naribet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa Jane

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Spacious rooms but dated
Rooms need to be updated. Great size room, bathroom is huge. Service at the restaurant was good.
Stayed 4 nights in Jul 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef View is perfect for a family holiday on Hamilton Island. Large, well appointed room, cracking breakfast, great pool, access to the gym, opposite the beach...all boxes ticked.
Stayed 7 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

ZHE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Aisling

Traveled with family and small children
Disliked: Staff & service
Service was terrible, food was average, rooms are very run down but the view is amazing and pools are great.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back to stay again soon
Stayed 2 nights in Sep 2024

8/10 Good

Katie-Jane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

William Reginald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views over Catseye Beach were stunning. Breakfast was varied and plentiful and the rooms were well furnished and spacious.
Stayed 4 nights in Sep 2024