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Reef View Hotel

4.0 star property

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Photo gallery for Reef View Hotel

On the beach, beach towels
View from property
Coral Sea View King Room | Minibar, in-room safe, desk, blackout drapes
Helicopter/plane tours
Daily buffet breakfast (AUD 50 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
12 Resort Drive, Whitsundays, QLD, 4803
  • Catseye Beach
    ‪3 min walk‬
  • WILD LIFE Hamilton Island
    ‪5 min walk‬
  • Hamilton Island Marina
    ‪7 min walk‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪15 min walk‬

Room options

View all photos for Coral Sea View King Room

Coral Sea View King Room | Minibar, in-room safe, desk, blackout drapes

Coral Sea View King Room

  • 700 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Reef Family Room

Minibar, in-room safe, desk, blackout drapes

Reef Family Room

  • 1044 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Garden View Room

Garden View Room | Minibar, in-room safe, desk, blackout drapes

Garden View Room

  • 699 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coral Sea View Room

Minibar, in-room safe, desk, blackout drapes

Coral Sea View Room

  • 699 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reef Suite

Reef Suite | Living area | Flat-screen TV, DVD player, pay movies

Reef Suite

  • 1399 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Reef View Hotel

4-star Whitsundays hotel with restaurant
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Reef View Hotel provides outdoor tennis courts, a sauna, and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 1884 square feet (175 square meters) include a conference center. This beach hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. An area shuttle within 3 kilometers and a roundtrip airport shuttle at scheduled times are complimentary for guests. Complimentary self parking is available on site.

Reef View Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Pool Terrace Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 6:00 PM at scheduled times
  • Free area shuttle up to 3 km
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AUD 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 4 outdoor tennis courts
  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1,884 square feet of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Renovations and closures

The property will be renovating from March 3 2025 to December 13 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 50 per person
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Reef View Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1005 reviews
Rating 8 - Good. 307 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hanan

Stayed 2 nights in Jan 2025

10/10 Excellent

Svitlahna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, big with shuttle to get around. Rooms were spacious, outdated but nice. I would stay here again
Stayed 3 nights in Jan 2025

8/10 Good

Chun Chi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good: -Great ocean view -nice swimming pool and walkable to beach -easy to use shuttle -quite a few things to do Bad: -property is kind of old and definitely need some update. -not many restaurants to choose from -long wait for the elevators from time to time.
Stayed 4 nights in Dec 2024

8/10 Good

E

Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were old and unrenovated, the photo of the renovated bathroom only applied to levels 1-4, the rest were unrenovated. We had to repeatedly request room service, calls to housekeeping were often unanswered. Air conditioning was capped at 23 degrees, not allowing the room to cool sufficiently. Not enough wardrobe space for clothing.
Stayed 8 nights in Dec 2024

6/10 Okay

Diane

Disliked: Staff & service, amenities, property conditions & facilities
Close to the pool and beach, limited buggies not enough fans and food options,
Stayed 6 nights in Dec 2024

10/10 Excellent

Hadil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omgggg no comment about this miracle experience. The staff makes me feel home, they have beautiful amazing English accent as well ♥️. The room is sooooo clean and nice
Stayed 3 nights in Sep 2024

8/10 Good

Nicole

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
**Reef View Hotel Review** We recently stayed at the Reef View Hotel and had an overall lovely experience. The convenience and proximity to all the activities on Hamilton Island made our trip seamless and enjoyable. The breathtaking panoramic views of Catseye Beach from our room were truly unforgettable, and the beds were incredibly comfortable—a perfect retreat after a day of exploring. That said, there are a few areas where improvements could be made. The overall quality of food at the hotel restaurants could be enhanced, as could the customer service, particularly in the dining establishments and when arranging tours. Additionally, I’d suggest adding a prompt during the booking process—especially for summer stays—to remind guests to reserve a buggy in advance. Despite these small hiccups, the experience was delightful, and I would recommend Reef View Hotel to anyone planning a visit to Hamilton Island. Thank you for a memorable stay!
Stayed 7 nights in Dec 2024

10/10 Excellent

Rhonda

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location, plenty of room in accommodation, great views.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stuart

Stayed 4 nights in Dec 2024

6/10 Okay

VELIKA

Stayed 3 nights in Dec 2024

10/10 Excellent

YUBO

Stayed 3 nights in Dec 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was not that accessible and struggled to use public bathroom near foyer due to heavy doors. Was very slippery when when and struggled to walk with crutches. Was put in furtherst room on wing and struggled to walk that far dispite informing prior i had differculty with mobility. I was told if i need an actual room that is accessible i will need to book 2 rooms and be charged double! I was unable to open and push door myself as too heavy and almost fell trying. From 6.30 every morning heard glass bottles being smashed and till 11.30-12 at night heard kids running around upstairs and chairs scrapping. Was very noisy. Not able to cater for dietary needs for lunch and dinner as had cross contamination. Room size was good and handy to have microwave in room as couldn't eat much on island. That is probably all that was good. Overall very disappointed in my stay
Stayed 6 nights in Dec 2024

10/10 Excellent

June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t realise until we arrived how big the Reef View Hotel was. We had a lovely, spacious and comfortable room. The bathroom was very large too, with double sinks, a bath and shower. It was really convenient to have the shuttle for the ferry and to the airport. The Reef View was also a stopping point for the Island Shuttle and made getting around really easy. The breakfast buffet was plentiful and delicious. It was maybe just a blip but our first lunch in the restaurant wasn’t the best customer service experience - it took some time to get served and I had to speak to the host to request service. There afterwards it was fine.
Stayed 2 nights in Dec 2024

8/10 Good

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view room was the best choice I made. However, the breakfast was great but almost the same everyday.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mathieu, PERTH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 2 nights in Dec 2024

8/10 Good

Kaito

Stayed 3 nights in Nov 2024

10/10 Excellent

Daryl

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca, Melbourne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the reception staff Kim was absolutely amazing when we were checking out as we had a problem with our tvs and she was fantastic and so understanding . Cannot fault the team so thanks so much Kim!! You’re a credit to the hotel
Stayed 6 nights in Dec 2024

8/10 Good

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Subtropical island, run by owners to military precision keepings things running smooth, really impressive beautiful beaches and shallow seas stretching way into the bay. Perfect for beginners or if wanted to go for a morning stroll. The 3 hikes takes you up to mountains (not very high) but with views to the white haven beach and get to multiple smaller islands including the fancy Hayman Resort for Intercontinental guests only.The warm rains cools you down
Stayed 4 nights in Nov 2024

10/10 Excellent

Colin

Stayed 1 night in Nov 2024

8/10 Good

Belinda Joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little getaway!
Stayed 4 nights in Nov 2024

8/10 Good

Lorna

Stayed 3 nights in Nov 2024