Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
View from property
Fireplace
Lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington City Hall
    ‪3 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

Standard Room, 2 Queen Beds (City View)

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Park View)

  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Park View)

  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (City View)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Waterfront Hotel Downtown Burlington

Burlington hotel walkable to Lake Ontario
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Waterfront Hotel Downtown Burlington features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include conference space. This eco-certified hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1178 out of 2203 reviews
Rating 8 - Good. 541 out of 2203 reviews
Rating 6 - Okay. 267 out of 2203 reviews
Rating 4 - Poor. 112 out of 2203 reviews
Rating 2 - Terrible. 105 out of 2203 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Location and pricing great
Stayed 4 nights in Dec 2024

2/10 Terrible

Mackenzie

Stayed 2 nights in Jan 2025

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer servic
Stayed 2 nights in Jan 2025

4/10 Poor

RITA

Traveled with group
Disliked: Cleanliness, amenities
The lake view from the room was really nice but the bathroom specially the bathtub was full of hair! I would not stay in this hotel, unless they clean properly the bathrooms!
Stayed 1 night in Jan 2025

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and convenient.
Stayed 1 night in Jan 2025

6/10 Okay

Maria Isabel

Liked: Amenities, property conditions & facilities
Nothing in specific
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

KENNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, great lake view
Stayed 4 nights in Jan 2025

10/10 Excellent

Jean

Stayed 1 night in Jan 2025

4/10 Poor

Angelica Maria

Disliked: Cleanliness, property conditions & facilities
I don’t want to comment
Stayed 1 night in Jan 2025

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very clean hotel and quiet. Was a very nice get a way
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Stayed 1 night in Jan 2025

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with great location
Stayed 1 night in Jan 2025

10/10 Excellent

JeanPaul

Stayed 1 night in Dec 2024

8/10 Good

Alija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Catherine

It took 3 tries to get a room where the heat worked and the bedside lights functioned. Difficult for us with my husband hobbling around between floors with his walker. Not the smooth check-in we anticipated.
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Ilona

Stayed 1 night in Jan 2025

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean rooms!
Stayed 2 nights in Jan 2025

10/10 Excellent

Saboor

Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Great stay and reasonable pricing. Pleased with the comfort and cleanliness. Breakfast was cold but it did fill our bellies. Walls are absolutely not sound proof. The couple next door was having a very good time and we could hear it plainly!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025