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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Fireplace
Front of property
Indoor pool
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Tim Hortons Field
    ‪13 min drive‬
  • FirstOntario Centre
    ‪16 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

  • Lake view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

  • Lake view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Burlington Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1003)
$110 nightly
The price is $110 total
includes taxes & fees
Best Western Plus Burlington Inn & Suites

About this property

Waterfront Hotel Downtown Burlington

Burlington hotel walkable to Lake Ontario
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Waterfront Hotel Downtown Burlington features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include conference space. This eco-certified hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1198 out of 2244 reviews
Rating 8 - Good. 552 out of 2244 reviews
Rating 6 - Okay. 270 out of 2244 reviews
Rating 4 - Poor. 115 out of 2244 reviews
Rating 2 - Terrible. 109 out of 2244 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

HELENE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room set up was very practical and well thought out. The location was good. Parking was relatively good.
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Giasone

Stayed 1 night in Feb 2025

10/10 Excellent

kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very welcome here the front staff and everyone else was very helpful and friendly. Will definitely stay again
Stayed 2 nights in Feb 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service
Only negatives was the lighting in the room. One bedside lamp was out and we thought just a bulb but when my husbands switched bulbs it would not work so an electrical issue. There gave us a lamp to use but still the room needed more light. TV had a snowy picture….frustrating.
Stayed 1 night in Feb 2025

10/10 Excellent

Darren, Abbotsford

Stayed 3 nights in Feb 2025

4/10 Poor

MWail

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

MWail

Business traveler
Disliked: Cleanliness, property conditions & facilities
It was not good experience, even though the view from the window was amazing. Need more service and maintenance.
Stayed 2 nights in Feb 2025

8/10 Good

Johnny, ST Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Only issues was electrical controlling entry hall and lamp for bed. The 2 way switch did not function. When using bed light you had to get out of bed to turn it off and on. It was reported several times. Finally spoke with maintance man, who kept insisting it was a dual switch, insinuating that I did know how to turn a switch on and off. It took the front dest manager to finally direct him to fix, what was evident, a broken switch. Unfortunately, this encounter took place as I was checking out. I do want to point out that for our 5 night stay the staff, breakfast, cleanlinesswere exceptional. I do recommend this property.
Stayed 4 nights in Feb 2025

10/10 Excellent

Garfield

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Feb 2025

2/10 Terrible

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
Real great area, easy access to downtown Burlington, and all amenities. Room was great, breakfast was a fun surprise. Overall excellent experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie, Chevy Chase

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location next to the city park. Parking can be filled up, but there is a nearby city garage - do not park on the street overnight.
Stayed 2 nights in Feb 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

omar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Absolutely 0 parking, found a dry blood stain on one of my beds, tub all peeling. I had nowhere else to stay and no other available rooms so I was forced to stay. Shouldn’t be worth paying $5 for this stay
Stayed 1 night in Feb 2025

10/10 Excellent

Er

Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
Great lication
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scott’s review

Stayed 7 nights in Feb 2025

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N
Stayed 1 night in Feb 2025

8/10 Good

Rj

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 1 night in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Feb 2025

6/10 Okay

David, Burton-upon-Trent

Business traveler
Liked: Cleanliness
Parking charge of $22 is insane. Had to move room twice. Otherwise good
Stayed 1 night in Feb 2025

10/10 Excellent

Fatima, Kitchener

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have gone to this hotel many times now and every visit has been amazing. The staff is always friendly, professional, and incredibly accomodating-no matter what we need, they go above and beyond to make sure we are comfortable. This location is great, with beautiful views and easy access to restaurants, cinemas, and tourist sites. The rooms are always clean and well-maintained, and the overall atmosphere is warm and inviting. This hotel is our first choice, and they never dissapoint. We highly recommend the Waterfront Hotel to anyone looking for a great stay in Burlington!
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Fast and easy check in, overall clean room aside from some dust. Good breakfast. Weak coffee.
Stayed 1 night in Feb 2025