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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Breakfast area
Interior
Fireplace
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Tim Hortons Field
    ‪13 min drive‬
  • FirstOntario Centre
    ‪16 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(44 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.2 out of 10
Very good
(133 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(88 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(45 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Burlington Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1016)
$145 nightly
The price is $145 total
includes taxes & fees
Best Western Plus Burlington Inn & Suites

About this property

Waterfront Hotel Downtown Burlington

Burlington hotel walkable to Lake Ontario
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Waterfront Hotel Downtown Burlington features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include conference space. This eco-certified hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1226 out of 2282 reviews
Rating 8 - Good. 558 out of 2282 reviews
Rating 6 - Okay. 273 out of 2282 reviews
Rating 4 - Poor. 114 out of 2282 reviews
Rating 2 - Terrible. 111 out of 2282 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Amenities
Hotel is gorgeous and clean. Wish there was more parking though.
Stayed 1 night in Mar 2025

10/10 Excellent

Dylan

Stayed 1 night in Mar 2025

6/10 Okay

Giuseppe

Location was great. Hotel was dated.
Stayed 1 night in Mar 2025

2/10 Terrible

Kristina

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible service, extremely rude management and front desk
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good. Staff were excellent. Room was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hotel, clean, breakfast was very good, staff was nice, beds and pillows very comfortable. Did not like having to pay for parking.
Stayed 1 night in Mar 2025

10/10 Excellent

HECTOR, North Bay Village

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I arrived, the gentleman at the front desk didnt provide much information(Upon checkout I realized there was a little sheet in the room key envelope with a QR code that had info about the hotel). Despite that the room was clean and comfortable. The gym is small with some free weights missing but you can still get a small workout in. The pool was great with a view out onto the beach and lake. The breakfast buffet was standard and did the job. Coffee was quite good. Overall my stay was comfortable and enjoyable. You're right in the center of downtown Burlington. My two suggestions for the rooms would be blinds and waterbottles.
Stayed 1 night in Mar 2025

10/10 Excellent

Midori

Stayed 3 nights in Mar 2025

10/10 Excellent

Mim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoyable.
Stayed 2 nights in Mar 2025

6/10 Okay

Rochelle

Stayed 1 night in Mar 2025

8/10 Good

Jon

Stayed 1 night in Mar 2025

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at a good price in a great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a wedding in the area, and it was great. The waterfront boardwalk was an extra treat. Lots of great restaurants in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kristina

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Extremely rude stuff

Hotel staff is not helpful and very rude. Will never be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very good value for money. Good breakfast included, nice pool, lots to walk to, easy parking, great views. Staff was available and friendly. We will definitely go back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Mar 2025

10/10 Excellent

Aj

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Feb 2025

6/10 Okay

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The blinds in the room were well beyond repair and would need to be replaced. The same for the office chair in the room. Otherwise, the room and hotel in general was fine. Note that the parking is not included. The parking costs 22$/night.
Stayed 2 nights in Mar 2025