TownePlace Suites by Marriott Hamilton

3.5 star property

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Photo gallery for TownePlace Suites by Marriott Hamilton

Property amenity
Point of interest
Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
1195 UPPER JAMES STREET, Hamilton, ON, L9C3B2
  • Mohawk College
    ‪3 min drive‬
  • FirstOntario Centre
    ‪7 min drive‬
  • McMaster University
    ‪11 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪12 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 401 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

TownePlace Suites by Marriott Hamilton

3.5-star Hamilton hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour business center, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
TownePlace Suites by Marriott Hamilton offers 125 accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

150-cm LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers an indoor pool, barbecue grills, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

TownePlace Suites by Marriott Hamilton is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 150-cm LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night (maximum CAD 30 per stay), plus a one-time cleaning fee of CAD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 30 per stay) plus CAD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Hamilton
TownePlace Suites by Marriott Hamilton Hotel
TownePlace Suites by Marriott Hamilton Hamilton
TownePlace Suites by Marriott Hamilton Hotel Hamilton

TownePlace Suites by Marriott Hamilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 460 out of 614 reviews
Rating 8 - Good. 105 out of 614 reviews
Rating 6 - Okay. 25 out of 614 reviews
Rating 4 - Poor. 14 out of 614 reviews
Rating 2 - Terrible. 10 out of 614 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to hospitals
Stayed 1 night in Dec 2024

10/10 Excellent

MUGUREL

Stayed 2 nights in Nov 2024

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying there! Definitely will stay there again when I am back in town
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Amenities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Stayed 2 nights in Sep 2024

10/10 Excellent

Cleopatra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Arif, East Amherst

Business traveler
Liked: Property conditions & facilities
Basic
Stayed 1 night in Nov 2024

8/10 Good

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This looked good but only issue faced for Not having locker within the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super pleasant and accommodating. Clean facilities. Great breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and hotel!
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Changed room after finding silverfish. New room was great. Very clean hotel. Staff very accommodating. Limited parking
Stayed 6 nights in Jul 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to change rooms because my room had silverfish. But staff was accommodating and the new room was great. The hotel is very clean. Parking is terrible as there is a sports bar that shares a parking lot and the evenings parking is extremely limited
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dorothy

The air conditioning was very loud, I actually took a recording of it as the room was quite warm. Didn’t get much sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean with comfortable lobby. Nice breakfast area and staffs were so nice. Very safe and convenient area to stay around
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay when in the Hammer!
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are way too hard
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Stayed 2 nights in Sep 2024

10/10 Excellent

Oluchi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay at this hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. The kitchen was a nice touch. Close to everywhere we needed to go. Staff was amazing. Breakfast was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
We always stay here when visiting the grandchildren. Very clean, friendly staff, excellent breakfast. Note: I left a previous bad review for this hotel that happened because of a glitch with the app on my phone and should be ignored. I tried to edit it but that option does not seem to be available. Anyway, unquestionably a great place and highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

In-Ryung

Traveled with family
Stayed 1 night in Aug 2024