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The Casablanca Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Casablanca Hotel

Staircase
Point of interest
Point of interest
Exterior
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Gateway Niagara Information Centre
    17 min walk
  • Bogey's Grillhouse
    1 min walk
  • Grimsby Station
    4 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    58 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Select Comfort beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout drapes

Classic Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn & Suites

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (1002)
The price is $90
per night
$101 total
includes taxes & fees
Jan 12 - Jan 13
Quality Inn & Suites

About this property

The Casablanca Hotel

3.5-star Grimsby hotel walkable to Lake Ontario
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space, and concierge services. Housekeeping is available on request.
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Casablanca Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 8719 square feet (810 square meters) include conference space. This Victorian hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

The Casablanca Hotel is a smoke-free property.

Bogeys - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bogeys

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 861 reviews" "
Rating 8 - Good. 259 out of 861 reviews" "
Rating 6 - Okay. 155 out of 861 reviews" "
Rating 4 - Poor. 78 out of 861 reviews" "
Rating 2 - Terrible. 40 out of 861 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

This property was very handy for the spots we were visiting in Grimsby. Unfortunately the one night we had at this property our toilet was not working forcing us to go to the lobby. We didn’t get to the hotel until after midnight so really didn’t notice the toilet until the morning so there was know point in calling the deck to have it fixed. We did report it to the front desk when we checked out
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I didn’t like was the sheets and pillows smelt too much like bleach
Stayed 1 night in Sep 2024

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Sep 2024

8/10 Good

octavio

Stayed 1 night in Aug 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel, the room was nice. The restaurant food was not so great. Not many options to choose from and everything seemed under cooked. I would stay here again for the convenient location.I just wouldn't eat at the restaurant. Tim Hortons is just across the road so it was nice for coffee in the morning and a quick breakfast. We also asked for extra towels after having a bath the night before and we never received any any which kinda sucked for the morning showers.
Stayed 1 night in Sep 2024

4/10 Poor

Donald, Toronto

Room very cold. Shower did not work
Stayed 1 night in Sep 2024

6/10 Okay

Sam

Traveled with group, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Decor and rooms are very outdated. The bathroom shower stuco needed to be redone. You could see the black stuff in the corners. The room smelt of old smoke as well. Overall, just not inpressed. For the price i expected better.
Stayed 2 nights in Sep 2024

6/10 Okay

Desiree

Stayed 4 nights in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and bed very comfortable. We had some food from the restaurant downstairs and it was delicious. The room is outdated as well as the bathroom fixtures but is felt pretty clean and we did not mind. We would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Doug

Traveled with family and small children
Nice and clean, good value, great view, staff very helpful, very think around you
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wladyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Staff very efficient and knowledgeable.
Stayed 1 night in Sep 2024

6/10 Okay

David

Stayed 2 nights in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more to add. We needed a room for the night and we got it. I wished that we could have had a early check-in.
Stayed 1 night in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service
It’s a nice building. It’s a nice view, but it’s very outdated. Restaurants aren’t open in the morning for breakfast or lunch closed on Mondays. That’s an important part of it because the only place to really go eat around there in the morning is Tim Hortons where you gotta drive 10 minute drive away to find something so I think that would be an important factor to have better Restaurant availability maybe look at signing up with franchise who is in business to promote a standard like IHOP restaurant or stack sunrise breakfast like all those standard places chorus whatever I think that would benefit you
Stayed 1 night in Sep 2024

4/10 Poor

Juline

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First off we were in the area for a wedding so in total we had booked more that 10 rooms total. When we got there, we had a lot of bags, the doors weren’t really accessible. The accessibility button worked when it wanted to. The lobby is just dark and muggy. The carpets look dirty, the counters felt sticky and the smell was just not great. The first room we got was on the 6th floor. The small was unbearable, it seems like a sewer issue. We got to our room and there was just so many things. The toilets don’t have a seat cover, the seat itself was ripped up and stripping. The floors were dirty, I could t take my shoes off the furniture mismatched and just overall lacked character. We paid $200 a night and it was not worth it. This is more a motel vibe. The key cards kept not working. My friends room lock “battery died” so they also had to switch rooms. It was a lot having to pack up and leave to another room. The second room was on the 3rd floor. It was better but the toilet was black on the inside. The tub had some brown marks in it. Just a bunch of other stuff. You don’t get room cleaning unless you have been there 2 or more days I believe. I don’t mind that but others might. The experience overall was just not it. This was the worst hotel I’ve ever stayed at and I’ve been to a few. The staff were nice. The person that checked us in, he was so sweet and understanding. We were having trouble with our credit cards and he was patient and helpful. That was about all that was ok.
Stayed 2 nights in Sep 2024

8/10 Good

gishela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 7/10
The hotel was good, a little old but in a great area, a walk away from the waterfront , enjoyed my morning coffee there .We needed to warm up our food at night and the front desk advised us to go to the restaurant and they took it to the back in the kitchen to warm up but we went to our room and everything was cold. Embarrassed to go and ask again so we didn’t eat that night..
Stayed 1 night in Sep 2024

8/10 Good

mark

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Reasonably priced and convenient location
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Room was freezing cold and front desk said that it’s like a hospital- can’t change the temperature. My 85 year old grandmother was extremely uncomfortable.
Stayed 1 night in Sep 2024

6/10 Okay

TRISHA

Liked: Cleanliness, staff & service
The staff were very friendly at both check in and check out. The hotel lobby & room were clean but the rooms are very dated. As some others have said, the room was humid when we arrive and the whole hotel smelled very strongly of bleach. I thought it was just because of the pool when we walked in but our room also had a strong smell. I'm very sensitive to bleach so maybe it was just me but because of this alone, I can't stay here again. Had it not been for that, I would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service
No continental breakfast, no open restaurant onsite
Stayed 1 night in Sep 2024

10/10 Excellent

ed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awrsome
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was nice to stay here again, but…
The Casablanca is a nice hotel. We had to travel during the long weekend so there was a wedding going on and the place was sold out. The staff were polite and helpful. But, it needs updating. The chairs in our room were almost unstable. The pillows are tiny considering the size of the bed. No toiletries were offered except a simple bar of soap. Nothing else was even offered. The bathroom fixtures need updating. It’s the little things that make a stay exceptional, and that wasn’t evident here.
Stayed 1 night in Aug 2024