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Staybridge Suites Hamilton Downtown, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Staybridge Suites Hamilton Downtown, an IHG Hotel

Exterior
Point of interest
Fridge, microwave, stovetop, coffee/tea maker
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Art Gallery of Hamilton
    ‪5 min walk‬
  • FirstOntario Centre
    ‪5 min walk‬
  • Hamilton Convention Centre
    ‪6 min walk‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining, Balcony)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining, Balcony)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen (Dining)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Homewood Suites by Hilton Hamilton, Ontario, Canada

Pool
Breakfast included
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (1008)
The price is $109
per night
$128 total
includes taxes & fees
Feb 13 - Feb 14
Homewood Suites by Hilton Hamilton, Ontario, Canada

About this property

Staybridge Suites Hamilton Downtown, an IHG Hotel

3-star hotel in Central Hamilton
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business center, self parking, and conference space are onsite. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown, an IHG Hotel offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Staybridge Suites Hamilton Downtown, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekends. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This Hamilton hotel also offers barbecue grills, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Staybridge Suites Hamilton Downtown, an IHG Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served between 7:30 AM and 10:30 AM on weekends.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great especially Diana whos customer service was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly! The room was clean and felt like home
Stayed 2 nights in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LARRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, comphy beds,
Stayed 2 nights in Oct 2024

8/10 Good

THU TRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay with Complimentary Dinners
The overall stay was pleasant. The complimentary light dinners from Monday to Wednesday were a highlight, and the hotel's provision of toiletries such as shampoo, conditioner, shower gel, hand soap, and lotion was a great convenience for guests. We also requested a kettle and received it promptly. While our room faced the main street, so it was sometimes noisy at night. We had one complaint about the room service. Despite putting up the "Maid Service Please" sign all day, we received no service. Even after speaking with the receptionist, the issue remained unresolved. We are curious as to why this occurred. As a suggestion for the room facilities, the bathroom could benefit from a ventilation fan.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have no complaints. Everyone was great, welcoming and helpful. They were also very personable, which was nice :-) The hotel was clean. My room was comfortable. Recommend.
Stayed 4 nights in Oct 2024

8/10 Good

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mykola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kim

Stayed 2 nights in Sep 2024

4/10 Poor

Pui Man

Traveled with family
Disliked: Property conditions & facilities, room comfort
The room smells….very dark…..and kinda dusty….not recommended….didn’t feel safe for the surrounding area around the hotel….
Stayed 1 night in Oct 2024

8/10 Good

Justin

Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

D’Andre

Stayed 1 night in Sep 2024

8/10 Good

Itai

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a good basic accomodation. We had a party of 5 and the place came with a kitchenette. The included breakfast was good, not great (but not terrible!). The hotel staff was young, but very eager to help and friendly. As far as the location, you're in downtown Hamilton, with all that entails, the good and the bad. Some "unhoused" screaming at night out my window. It was fine. I would stay there again, if I was travelling with a large group.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Zulqifar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't even know where to begin, we were travelling from London UK to Canada for the first time and we booked this suite and honestly the staff at this establishment are the most caring, loving and polite people I have ever come across, I have travelled extensively prior and never received such amazing customer service. Most importantly whenever we had a query the staff were always so helpful and it was never a no, but always a let's see what we can do. I am gutted that I did not get to remember everyone's names from reception, to housekeeping and to breakfast staff, but honestly you all are the most amazing people. Your care is above and beyond. Some names I can remember are Janice, Sabina, the beautiful green eyed lady at reception which is the best way I can remember her. The housekeeping lady who was so polite and we even had such nice conversations about Canada as this was our first visit. But also the beautiful breakfast staff who always greeted us with lovely smiles every morning. This was our first trip to Canada and we chose to stay in Hamilton as it was the mid point for Toronto and Niagara, the transportation links were easy, we used The GO buses and trains and the bus station is just opposite the hotel and it also drops you right back outside the hotel. (Short walk, very easy). I would most definitely recommend if your thinking to stay in Hamilton book this place. The suite had everything you needed, everything was so clean and to perfection. Thank you all
Stayed 2 nights in Sep 2024

4/10 Poor

claudia

Traveled with group
Liked: Amenities, property conditions & facilities
There was a club beside the hotel with really loud music until 2am
Stayed 1 night in Sep 2024

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2024

10/10 Excellent

vasthare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janice at the front desk was pleasant,courteous and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Fantastic hotel with friendly staff. Great cleanliness, comfort, location, and access.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with everything you need, right in the heart of Hamilton. Walking distance to anything you could need as far as public transportation, dining and shopping. The hot water did take a bit to get up to the 7th floor but it was well worth the wait and that's as close as I'll get to a criticism but I would absolutely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Victoria

Liked: Property conditions & facilities
Comfortable and Clean
Stayed 2 nights in Sep 2024

4/10 Poor

sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Neha

Stayed 1 night in Sep 2024

10/10 Excellent

Mary Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,very nice room and delicous breakfast.
Stayed 4 nights in Aug 2024