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Best Western Plus Burlington Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Burlington Inn & Suites

Exterior
Lobby
Reception
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2412 Queensway Drive, Burlington, ON, L7R 3T3
  • Spencer Smith Lakefront Park
    ‪5 min drive‬
  • Village Theatre Waterdown
    ‪10 min drive‬
  • McMaster University
    ‪17 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 280 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower) | Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Burlington Inn & Suites

Burlington hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a hot tub, and a business center.
Best Western Plus Burlington Inn & Suites offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Best Western Plus Burlington Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1001 square feet (93 square meters) include a conference center. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Best Western Plus Burlington Inn & Suites is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (1,001 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 20 2025 to April 7 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 868483983RT0001

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Burlington
Best Western Burlington Inn
Best Western Plus Burlington
Best Western Plus Burlington Inn
Burlington Best Western
Best Western Burlington Hotel Burlington
Best Western Plus Burlington Hotel Burlington
BEST WESTERN PLUS Burlington Inn & Suites Ontario
Best Western Plus Burlington Hotel
Best Western Plus Burlington Inn Suites
Best Plus Burlington & Suites
Best Western Plus Burlington Inn & Suites Hotel
Best Western Plus Burlington Inn & Suites Burlington
Best Western Plus Burlington Inn & Suites Hotel Burlington

Best Western Plus Burlington Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in friendly service
Stayed 1 night in Jan 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and very respectful
Stayed 1 night in Dec 2024

6/10 Okay

Anyssa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
front desk was not helpful at all otherwise nice place to stay for a night
Stayed 1 night in Jan 2025

10/10 Excellent

Chelsea

Traveled with partner
Liked: Amenities
Super quick at checkout, always there when you needed help. I would recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Will be coming back
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay!

Newly renovated room! Very clean and comfortable!
Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort

Not bad

Comfortable enough room, but got off to a shaky start when we were first offered a room with an unmade bed, all the bed linens on the floor, and the windows left wide open (it was winter in Canada). The front staff graciously upgraded us to a bigger room, but in the hallway in front of that room, there was a pile of dirty linens left from the night before. Breakfast was tasty.
Stayed 1 night in Jan 2025

2/10 Terrible

Matt

Stayed 1 night in Dec 2024

2/10 Terrible

Hunter

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for access to family in both Burlington & Hamilton.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Road trip sleep over

Everything was fantastic. We were in room 334 and the view was lack luster but nothing can be done about that! Pool spa were both clean and wonderful. Breakfast was a 7 out of 10. Juice was flavourless, almost watered down, sausage was blah. Staff very friendly and lovely. Close to everything you could ask for! Definitely stay again!!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

jennifer

Traveled with family and small children
People very friendly and accommodating.
Stayed 1 night in Dec 2024

8/10 Good

Willie

Traveled with partner
The facility is under renovation. Our bathroom had a shower drain that was partially plugged, creating a flood following a second shower. We did not notice the incident until water came From under the bathroom door. Staff immediately came to the rescue. They did a great job of cleaning up & supplied us with fresh towels.
Stayed 2 nights in Dec 2024

8/10 Good

Dobrisa

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It clean and safe and easy access to qew
Stayed 1 night in Nov 2024

8/10 Good

Kim

Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Everything was spectacular!
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Stayed 1 night in Nov 2024

10/10 Excellent

sylvain

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

8/10 Good

Neale

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , rooms were in great shape. Complimentary breakfast was great
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Liked: Staff & service
Breakfast was delicious

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Samples?

Our stay was excellent! Service upon check in was very friendly and quick. The only thing to say is that the rooms to not have dispensers in the shower like other hotels. We had reserved a room with 2 queen beds so, could sleep 4 and there was only one tiny bottle of shampoo and conditioner.
Stayed 1 night in Dec 2024