Hamburg hotel connected to a shopping center in Wandsbek
A restaurant, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
Twinhof offers 15 accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. 20-inch LED televisions come with digital channels.
Bathrooms include shower/tub combinations with rainfall showerheads. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Hamburg hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.
Twinhof is a smoke-free property.
Twinhof has a restaurant on site.
Languages
English, Farsi, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Food and drink
A restaurant
Coffee and tea in common areas
Things to do
Shopping
TV in common areas
Family friendly
In-room crib
Conveniences
Limited-hour front desk
Safe at front desk
Shared microwave
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
On a lake
Terrace
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Towels provided
Entertainment
20-inch LED TV with digital channels
More
Access via exterior corridors
Heating
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 9.60 per person, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out fee: EUR 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
We should mention
This property does not have elevators
Property is also known as
Twinhof Hotel Hamburg
Twinhof Hotel
Twinhof Hamburg
Twinhof Hotel
Twinhof Hamburg
Twinhof Hotel Hamburg
Twinhof Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 15 reviews
10 - Excellent
2
Rating 8 - Good. 5 out of 15 reviews
8 - Good
5
Rating 6 - Okay. 4 out of 15 reviews
6 - Okay
4
Rating 4 - Poor. 3 out of 15 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 15 reviews
2 - Terrible
1
6.4/10
Cleanliness
7.0/10
Staff & service
4.8/10
Amenities
6.6/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveler
Traveled with family
Jul 31, 2019
Für eine Nacht und nur zum Schlafen reicht das Hotel und das Zimmer, jedoch mangelt es an der Ausstattung, sowie an dem Zugang zum Hotel. Aufzug hatte nicht funktioniert, wird er wohl auch in Zukunft nicht und der Eingang ist nur über eine Terrassentür über die Terrasse zu erreichen. Fürs erste Mal nicht einfach zu finden. Wenigstens war es an dem Abend sehr ruhig im "Hotel".
5 Tage vorher gebucht, vorab bezahlt per Kreditkarte: Trotzdem vor Ort dann die Auskunft "KEIN Zimmer verfügbar, da leider überbucht". Es gab auch kein Bemühen, eine Alternative zu organisieren. Sehr schlechtes Management...
Im Anmeldebereich lagen übrigens die Buchungszettel mit allen Kundendaten offen auf dem Tresen, hier wird auch der Datenschutz mit Füßen getreten.
Auf die Rückzahlung meines Rechnungsbetrages warte ich bis heute vergebens, Expedia möchte 28 !!! Tage, um die Angelegenheit zu klären...