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Elaya Hotel Hamburg Finkenwerder

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February 2025

Photo gallery for Elaya Hotel Hamburg Finkenwerder

Exterior
On the beach, beach bar
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 22 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
Hein-Sass-Weg 40, Hamburg, HH, 21129
  • Jenischpark
    15 min walk
  • Restaurant Engel
    11 min walk
  • Hamburg Rüschpark (Fähre) Bus Stop
    1 min walk
  • Hamburg Finkenwerder Airport (XFW)
    4 min drive

Room options

View all photos for Twin Room with a view of the inner courtyard

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room with a view of the inner courtyard

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room with Courtyard View

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room with Courtyard View

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room with River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room with River View

  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite with River View

Suite with River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite with River View

  • 538 sq ft
  • River view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Plus Double Room with River View

View from room

Superior Plus Double Room with River View

  • 268 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Double Room with Courtyard View

Double Room with Courtyard View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room with Courtyard View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room with lateral river view

Executive Double Room with lateral river view | View from room

Executive Double Room with lateral river view

  • 323 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Hamburg - City Nord, an IHG Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1004)
The price is $104
per night
$122 total
includes taxes & fees
Jan 9 - Jan 10
Holiday Inn Hamburg - City Nord, an IHG Hotel

About this property

Elaya Hotel Hamburg Finkenwerder

Hotel in Hamburg-Mitte
This smoke-free hotel features a marina, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a beach bar, and a snack bar/deli are onsite.
Elaya Hotel Hamburg Finkenwerder offers 170 accommodations with minibars and laptop-compatible safes. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A marina and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a marina, Elaya Hotel Hamburg Finkenwerder features a health club and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 2153 square feet (200 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Elaya Hotel Hamburg Finkenwerder is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Elaya Hotel Hamburg Finkenwerder has a restaurant on site.
River View - This bar specializes in German cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • River View

Things to do

  • Health club
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a river
  • On the beach
  • Picnic area
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 71

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Uncovered self parking fee: EUR 12 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 71 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Hotel Rilano Hamburg
Rilano Hamburg
Rilano Hotel Hamburg
Rilano Hotel
Rilano
Worldhotel The Rilano Hamburg Hotel Hamburg
The Rilano Hotel Hamburg
Elaya Hamburg Finkenwerder
Elaya Hotel Hamburg Finkenwerder Hotel
Elaya Hotel Hamburg Finkenwerder Hamburg
Elaya Hotel Hamburg Finkenwerder Hotel Hamburg

Elaya Hotel Hamburg Finkenwerder Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 620 reviews" "
Rating 8 - Good. 252 out of 620 reviews" "
Rating 6 - Okay. 57 out of 620 reviews" "
Rating 4 - Poor. 19 out of 620 reviews" "
Rating 2 - Terrible. 10 out of 620 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff and great location
The staff, particularly the Operations Manager, were super helpful to accommodate my imposed change of plans - thank you! The hotel is great: nice staff, big selection for tasty breakfast, fabulous location for ferry to central Hamburg, and not far from altesland.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location out of Hamburg but close enough
Great location next to river with ferry stop to Hamburg right outside. Nice breakfast and a couple of small restaurants nearby / across river. Staff are excellent and room was clean and comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for Finkenwerder
Clean and comfortable 'typical' hotel. Food is nearly average - selection is ok, quality is below average.
Stayed 1 night in Jul 2024

2/10 Terrible

XIJUN

Disliked: Staff & service, property conditions & facilities
WIFI does not work for many days, seems not willing to improve!
Stayed 1 night in Jun 2024

6/10 Okay

Richard

Business traveler
Disliked: Room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

bram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

klaus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is right on the Elbe River with easy cheap service to the Hamburg harbor and downtown area. The cruise and container ships pass your window and if you like to stay in your room you have a beautiful view of their comings and goings. The Rilano Hotel is my favorite of all Hamburg Hotels. The breakfast is sumptuous and the staff very friendly. We had a wonderful stay! Thank you!
Stayed 4 nights in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible choice overall
Avoid this hotel if possible. Service is terrible, rooms are noisey with poor sound insulation between rooms. Cigarette smoke infiltrates non-smoking rooms. Breakfast is over-priced and unappetizing. It's hard to get to, out of the way and has almost no shops of other places near to purchase basics. During the Covid crisis - everything (spa, bike rental, outside bar, room service) was unavailable "due to Corona". Only plus - it's near to te Airbus factory. But not near to the spotting mound unless you have a car.
Stayed 3 nights in Aug 2020

6/10 Okay

Brodie

Business traveler
Liked: Cleanliness, room comfort
Ok for an overnight work stay.
The hotel was ok but the pictures were very misleading on the outdoor area!
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in good order, really enjoyed the apartment.
Stayed 1 night in Jan 2020

8/10 Good

Micael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Late check in was good and pleasent, room service after late check unsufficient
Stayed 1 night in Dec 2019

4/10 Poor

Tony

Disliked: Amenities
Plenty of empty rooms but want to charge extra 30 Euros for riverside room. In the middle of nowhere and hard to get to. Free Shuttle service at meaningless hours from 9pm to 11 pm Fri and Sat. So stingy and only allow one internet device at a time so I had to switch between phone and laptop. Expensive and subpar restaurant. Walking distance to nothing and no other decent restaurants around. 20 Euros for a Holiday Inn style breakfast buffet. Small and dusty rooms. Gym with no equipment. A few friendly staffs. One Euro in room drinks and beer. Free beer for passing up room cleaning but only one voucher per stay. Really? Then I just passed up one of my 2 days. Sorry I am no Greta Thunberg.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

AndyGB, Benfleet, UK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are visiting Airbus. Pleasant outlook over the river. Good quality rooms and service.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
There are no places to eat or drink other than the hotel. You need to plan your trips into Hamburg accordingly so you don't miss the last ferry to the hotel. Otherwise it's an expensive cab ride. Good breakfast with lots of variety of things to eat. Good bar, but service was slow due to lack of staff.
Stayed 6 nights in May 2019

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Amir Hossein

Disliked: Property conditions & facilities
Not a 4,5 Stars
More like a 3 stars than 4,5 stars hotel. Almost empty mini bar, no service in room, no information in the room about room service ...
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Restaurant closed on Sunday, bar snack only from the menu.
Stayed 1 night in Jan 2019

8/10 Good

Dominic, Windsor, Ontario Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and location Convenient proximity for business,
Stayed 3 nights in Dec 2018

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really fun location
This was a family stay in a corner suite and everyone had a blast. Two bathrooms was convenient, the hotel is in great condition, friendly staff, good food. The ferry stops right outside and takes you to downtown Hamburg, super fun and convenient way to travel. We would definitely stay again, either for a family trip or a solo business trip.
Stayed 1 night in Oct 2018

10/10 Excellent

Ian

Relaxing by the Elbe
I always try to stay there as I enjoy the tranquility of being by the river. Good food in the bar area and restaurant, both of which overlook the river, after a busy day. Despite the distance into the centre of Hamburg, the various transport options are good and so is the availability of taxis. Reasonably priced weekend breaks are also on offer.
Stayed 7 nights in Aug 2018

8/10 Good

., .

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RILANO HOTEL - HAMBURG
NICE HOTEL. UNFORTUNATELY NO RIVER VIEW ROOM. OTHERWISE NICE HOTEL
Stayed 5 nights in May 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Handy to the ferrys, a great bar, no shops nearby
As this is an industrial area, there are no shops nearby, which was a small nuisance. there are great parklands and trails that I made use of for my morning run. the Ferry is extremely efficient, as is the bus service. A great bakery was found just a short walk away.
Stayed 4 nights in Apr 2018