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Steigenberger Hotel Hamburg

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Steigenberger Hotel Hamburg

Exterior
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
Exterior
Lobby
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Neuer Wall
    1 min walk
  • Marinehof
    1 min walk
  • Stadthausbrücke S-Bahn
    1 min walk
  • Hamburg (HAM)
    35 min drive

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Fraser Suites Hamburg

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (741)
The price is $184
per night
$197 total
includes taxes & fees
Jan 8 - Jan 9
Fraser Suites Hamburg

About this property

Steigenberger Hotel Hamburg

Hamburg hotel connected to a shopping center, steps from Neuer Wall
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and 24-hour room service are onsite. Housekeeping is available on request.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. 49-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Steigenberger Hotel Hamburg features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

10 meeting rooms are available. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Steigenberger Hotel Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Restaurant am Fleet - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).
STADTHAUS Restaurant &Bar - This restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 36 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 71 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness
Your IT system is terrible. Your booking system on your website did not work when I booked, so I had to use Expedia instead. You offer hi speed wifi to H Rewards members, but the registration didn't work. Your staff admitted that it doesn't work. So I had to use slow wifi speed like a non-member. Your electronic key cards failed to operate the lift. Your staff said this is happening to most guests. So every time that we wanted to go up to our room, we had to get help from staff, who were not immediately available. I am not impressed. Your Berlin hotel Am Kanzleramt was much better. Your central Hamburg hotel is poorly managed and the IT people should be fired.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean room. Sauna and steam room available for use until 10pm. Close to two public transport stations.
Stayed 3 nights in Aug 2024

8/10 Good

Edward

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Refaat

Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Refaat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in awesome location. Everything perfect except bed. Form mattress topper uncomfortable & too soft.
Stayed 1 night in Aug 2024

10/10 Excellent

Torben

Liked: Amenities
Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and professional staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Kae Sook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ERGIN

Liked: Property conditions & facilities
Clean , friendly and convenient .
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Stayed 2 nights in Jul 2024

4/10 Poor

Meghan

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The front desk never answers their phone, room service took forever, there was a dead fly in our room upon check in, and when more congregated during our stay, staff did little to remedy the problem. Apart from that, the area was great, with local transportation and bistros.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new go to hotel in Hamburg!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The amenities are amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5 star hotel in an amazing location. The rooms were updated in a tasteful and chic way. The location is right by the train station and in an area with reseaurants and coffee shops. It is walking distance to the beautiful city hall. Would definitely come back.
Stayed 7 nights in Jul 2024

8/10 Good

Prasit

Stayed 4 nights in Jul 2024

10/10 Excellent

Kym

Stayed 1 night in Jul 2024

10/10 Excellent

Dipaque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Barani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for comfortable stay
Was for business trip and I don’t book steigenberger for long time because last time I booked it the spa was not working This time it was working which was great Sauna and steam were working but other facilities were off except gym Comfortable stay and love the location and the close access to everything
Stayed 3 nights in Jun 2024

2/10 Terrible

Emtanios

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Do not ever stay there
A/C didn’t work, the menu of the room service is in german, once we translated the food is only german food, and once we call to order, the say that they are out of food. The staff of the breakfast restaurant have no kindness at all. IT’S NOT A FIVE STAR HOTEL, maybe a one star.
Stayed 3 nights in Jul 2024

8/10 Good

Wojciech

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but not so great.
Nicely arranged rooms. Good location. What is not 5* quality is the fact that you only get a complimentary bottle of water on your first night of the stay. Next day you are not eligible for one more. Minibar - none, the card on the fridge tells you to go to the lobby and get whatever you need from a vending machine. Again, not a 5* hotel service. Wooden decors over the beds are a killer for the cleaning staff aparently, as dust settles there and is not removed. Drilling (lasting for more than 1,5 hours) in a room above our rooms at 9:40 in the morning could be handled a bit better. Painting of the common arreas going on the whole day, with foils sticking out from the walls/ ceilings throughout the day and night. It is like your 5* stay is partially delivered in a construction area, with no word on it from the hotel staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large open rooms, fantastic spread on the breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Simos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice clean hotel. Close to everything. Depending on price I would stay again. Sauna is very nice. Gym isn’t very good. Not much weights. Parking not included. Cost $34euros a day. Expensive for sure. 25 min from airport.
Stayed 2 nights in Jun 2024

10/10 Excellent

Revina, Toronto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property steps to the high end shopping !
Stayed 2 nights in Jun 2024