Hotel Savoy

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Lobby
Lobby
Buffet
Premium bedding, in-room safe, desk, laptop workspace
Front of property - evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 54, Hamburg, HH, 20099
  • Miniatur Wunderland
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg Cruise Center
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪36 min drive‬

Room options

Standard Triple Room, City View

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Comfort Quadruple Room

  • City view
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Comfort Double Room, Courtyard View

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Comfort Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room Single Use

  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

Comfort Triple Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Comfort Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Hotel Savoy

Hamburg hotel connected to a shopping center in Hamburg City Center
A bar/lounge, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Savoy offers 30 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Savoy features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a front-desk safe, an ATM, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Savoy is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 9.80 for adults and EUR 5.50 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.80 for adults and EUR 5.50 for children
  • Covered self parking fee: EUR 15.00 per day
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Parking height restrictions apply

Property is also known as

Hamburg Savoy
Novum Hotel Savoy Hamburg Mitte
Novum Hotel Savoy Mitte
Novum Savoy Hamburg Mitte
Novum Savoy Mitte
Savoy Hamburg
Savoy Hotel Hamburg
Hotel Savoy
Hotel Savoy Hotel
Hotel Savoy Hamburg
Hotel Savoy Hotel Hamburg
Novum Hotel Savoy Hamburg Mitte

Hotel Savoy Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 121 out of 1000 reviews
Rating 8 - Good. 480 out of 1000 reviews
Rating 6 - Okay. 296 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Enrique, Bogota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, but not the best location
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Great location in centre.System error with hotels.

Great location in centre. My stay was overshadowed by a system error with hotels.com that confirmed breakfast. However, the accomodation did not have the info that breakfast was booked. Allready 3 times raised with hotels.com. Since yesterday I am optimistic that it might get resolved.
Stayed 4 nights in Dec 2021

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good short stay

Small but nice hotel. Very close to the main station. Attentive staff.
Stayed 2 nights in Dec 2021

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Mr C G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy room with bathroom. Hamburg was a fun city and everything was close to the hotel
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

4/10 Poor

Alan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

I think this hotel needs a service overhaul.

The main thing was the service. The room was nice for the price but I don’t think I met one single pleasant member of staff. Some where ok. One was extremely homophobic in my opinion and considering this hotel is based in a very gay area.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Close to metro ,tram ,bus ,train.Lots of shops around.Clean,warm,good brekkie.Area safe ,very close to police station.Did not feel unsafe at all,despite a fewvreviews...I teally like it!!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The area was full of beggers, gangs, prostitutes and lots of police. You don't spend long there but the central station is an easy walk. You get what you pay for. The hotel was clean and breakfast was plentiful. Our room was described as a city view which we christened little Beirut that still has us laughing.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon reading some of the other comments we were somewhat apprehensive about our booking. We needn't have worried. The hotel was immaculate. The room and bathroom were modern and clean, the bed was comfortable, the shower was great and, despite being at the front of the hotel, with the windows closed you could not hear anything from outside, including the traffic. The breakfast was good and there was a decent selection. The area the hotel is in is a little run down but perfectly safe and at no point did we ever feel unsafe. The hotel is 5 minutes walk from the Central Train Station and in a good location for central Hamburg.
Stayed 4 nights in Nov 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay! Pleasant and did the job. Close to everything! Would definitely stay again
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Dace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Angiolino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel

The hotel is within a short walking distance from train station. Very clean and good buffet breakfast. Fantastic for a one to three night stay in Hamburg. Cafeterias and market nearby.Good value for money. Highly recommended.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 6 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs tea/coffee making facilities

The stay was fine. Nice and comfortable. Excellent breakfasts. Only complaint was that there were no tea/coffee making facilities in the room. These days, that is considered the norm in the humblest of hotels, especially as there is no room service.
Stayed 3 nights in Feb 2019

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort
Very convenient to the train station. Staff was efficient but not that friendly. Room was small but clean and there was lots of hot water. Good value.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Good experience but should vary their breakfast. Wide selection of TV channels would be better.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Staff & service
We checked out an hour after checking in. The clerk at the counter was rude and would have his cell phone on his ear having a conversation while talking to us. He acted like I was a moron and the whole place smelled like smoke even our room. The area doesn’t seem the best so we went ahead and moved along to our next destination. Would not recommend
Stayed 1 night in Dec 2018

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018