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Hotel Atlantic Hamburg, Autograph Collection

5.0 star property

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Photo gallery for Hotel Atlantic Hamburg, Autograph Collection

Fountain
Courtyard
Exterior
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Free WiFi
  • Housekeeping

Explore the area

Map
An der Alster 72-79, Hamburg, 20099
  • Hamburg City Hall
    ‪14 min walk‬
  • Miniatur Wunderland
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Non Smoking, Lake View

Superior Suite, 1 Bedroom, Non Smoking, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Suite, 1 Bedroom, Non Smoking, Lake View

  • 861 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Lake View

Superior Room, 1 King Bed, Non Smoking, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Lake View

  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Lake View

  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 2 Twin Beds, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Non Smoking, Lake View

Junior Suite, 2 Twin Beds, Non Smoking, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 2 Twin Beds, Non Smoking, Lake View

  • 646 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Non Smoking, Lake View

Superior Suite, 1 Bedroom, Non Smoking, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Suite, 1 Bedroom, Non Smoking, Lake View

  • 861 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Hotel Atlantic Hamburg, Autograph Collection

5-star hotel in Hamburg City Center
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Hotel Atlantic Hamburg, Autograph Collection offers 221 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 4080 square feet (379 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Atlantic Hamburg, Autograph Collection has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Atlantic Grill & Health - Onsite restaurant.
Atlantic Restaurant - Onsite fine-dining restaurant. Open select days.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 39 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: EUR 42 for adults and EUR 21 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atlantic Grill & Health
  • Atlantic Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Piano

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 4,080 square feet of conference space

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (59 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 1 2024 to January 1 2026 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 39 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 160 per vehicle (roundtrip, maximum occupancy 2)
  • Airport shuttle fee per child: EUR 160 (roundtrip)
  • Covered valet parking fee: EUR 39 per day
  • Pet fee: EUR 39 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Atlantic Hotel Kempinski
Atlantic Kempinski
Atlantic Kempinski Hamburg
Hamburg Kempinski Hotel Atlantic
Hotel Atlantic Hamburg
Hotel Atlantic Kempinski
Hotel Atlantic Kempinski Hamburg
Hotel Hamburg Atlantic Kempinski
Kempinski Atlantic
Kempinski Hotel Hamburg Atlantic
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Atlantic Hamburg
Hotel Atlantic Kempinski Hamburg
Hotel Atlantic Hamburg, Autograph Collection Hotel
Hotel Atlantic Hamburg, Autograph Collection Hamburg
Hotel Atlantic Hamburg, Autograph Collection Hotel Hamburg

Hotel Atlantic Hamburg, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

JoAnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quick Stay in Hamburg
The hotel is warm and charming, with friendly staff. We were tired after a long flight and train ride, and it was just what we needed to cheer us up. I would definitely recommend it.
Stayed 1 night in Dec 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
The staff service was amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

lohrasb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

thomas, fort lauderdale

Stayed 1 night in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great except the bed it was like a water bed super soft your needs to be in the middle not to fall . I asked for a board but it didn’t help
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A great property with a proud history
Stayed 3 nights in Oct 2024

10/10 Excellent

Simon

Traveled with partner
One of the best hotels we have ever stayed in. A traditional grand hotel with a view over the lake and walking distance of the station and Kunsthalle. Vast rooms and corridors, superb restaurants and breakfast. Staff are formal, efficient and professional. Outstanding.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antonio

Stayed 4 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and wonderful rooms. Excellent breakfast, lovely bar and terrace, and the restaurants we top notch! Perfect location for a visit to Hamburg.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were sll lovely. We had a fantastic stay and felt very spoilt.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Dino

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Atlantic Hotel has a great location, right next to the Alta Alsta Lake. The room was very comfortable (superior, Lake view), with a large bathroom and very comfortable king bed. We had dinner in the Health and Grill and both the food and the view was excellent. Breakfast was superb, with a great choice , including the excellent Atlantic Omelette (with shrimp). We used the pool and spa and were overall very impressed with the facilities. Staff at the Atlantic are helpful and attentive, adding to the overall experience. The inner courtyard and Atlantic bar are worth a visit, with a great atmosphere and cocktail collection. I would recommend taking the hop on/off tour bus (it stops right outside the hotel), if you want to see the major sites of the city. We are already looking forward to our next trip to Hamburg and of course, the Atlantic!
Stayed 2 nights in Aug 2024

10/10 Excellent

burkhard

Liked: Cleanliness, staff & service, property conditions & facilities
The maritime Flair and history, very beautiful hotel
Stayed 2 nights in Aug 2024

8/10 Good

Raman

Stayed 1 night in Aug 2024

10/10 Excellent

Vail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Susan, Beckenham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything especially the breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

MAURICIO

Traveled with family
Liked: Property conditions & facilities, room comfort
Beautiful hotel with grat location
Great hotel with a great lobby bar and wonderful breakfast. Beautiful location and very convenient to walk to major attractions and restaurants.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marcello

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've stayed at in Europe - and we always stay at 5 star hotels. Everything about the Hotel - from the staff to the suite to the food - was outstanding!
Stayed 3 nights in May 2024

10/10 Excellent

Mohamad yasser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth Sarah Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024