Standard Room, 1 King Bed
Bed Count 1 King Bed Maximum Occupancy 2 Max
$110*
Per night/room
May 5 - May 6
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 5651 square feet (525 square meters) include conference space. This eco-certified hotel also offers a 24-hour health club, spa services, and a vending machine. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in November 2019.
Crowne Plaza Hamburg - City Alster, an IHG Hotel is a smoke-free property.
- Express check-in
- Couples/private dining
- Elevator
- Locally-owned & organized tours & activities
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Billiards or pool table
- Secured parking
- Vegan menu options available
- Tours/ticket assistance
- Year Built - 1987
- Electric car charging station
- Vegetarian menu options available
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Free wired internet
- Smoke-free property
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- Safe-deposit box at front desk
- Conference space size (meters) - 525
- Spa services on site
- Number of meeting rooms - 9
- Distance from property (km) 0
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference space size (feet) - 5651
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Vending machine
- Total number of rooms - 291
- Number of floors - 7
- Number of buildings/towers - 1
- Multilingual staff
- 24-hour health club
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Crowne Plaza Hamburg - City Alster, an IHG Hotel offers 291 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
- Television
- Coffee/tea maker
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Blackout drapes/curtains
- Shower/tub combination
- Satellite TV service
- Free WiFi
- Pillow menu
- TV size: 42
- TV size measurement: inch
- Deep soaking bathtub
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Electrical adapters/chargers
- Laptop-friendly workspace
- Energy-saving switches
- Area rug/s in room
- Hardwood flooring in room
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.
The Restaurant - This buffet restaurant serves breakfast and lunch.
The Plaza - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Sign language-capable staff
- Handrails in stairways
- Wheelchair accessible parking
- Wheelchairs available on site
- Assistive listening devices available
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Rowing or canoeing on site
- Boat tours nearby
- Bicycle rentals on site
- Hiking/biking trails nearby
- Kayaking nearby
- Sailing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 28.50 per person
- Secured self parking fee: EUR 26 per day
- Nearby parking fee: EUR 15 per day
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
Debit cards not accepted
Staffed front desk
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of EUR 15 per pet, per night
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Crowne Plaza Alster
- Crowne Plaza Alster Hotel
- Crowne Plaza Alster Hotel Hamburg City
- Crowne Plaza Hamburg City
- Crowne Plaza Hamburg City Alster
- Hamburg City Alster
- Crowne Plaza Hamburg - City Alster Hotel Hamburg
- Hamburg Crowne Plaza
- Crowne Plaza Hamburg City Alster Hotel
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Hotel Reviews
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