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Best Western Hotel Schmoeker-Hof

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January 2025

Photo gallery for Best Western Hotel Schmoeker-Hof

Family Room, 1 King Bed (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Lobby
Exterior
Lobby
Comfort Room, 1 King Bed (Quiet Location) | Bathroom | Free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
Oststrasse 18, Norderstedt, SH, 22844
  • Alstertal Shopping Centre
    14 min drive
  • Hagenbeck Zoo
    21 min drive
  • University Medical Center Hamburg-Eppendorf
    21 min drive
  • Norderstedt (ZOV)
    10 min drive

Room options

Comfort Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Comfort Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds (with Sofabed)

  • Sleeps 4
  • 2 Twin Beds

Comfort Room, 2 Twin Beds (with sleep chair)

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

  • Sleeps 4
  • 4 Twin Beds

Similar properties

Exterior

PLAZA Premium Parkhotel Norderstedt

Pet friendly
Free WiFi
Gym
Breakfast available
4.4 out of 5, Excellent, (228)
The price is $126
per night
$135 total
includes taxes & fees
Jan 9 - Jan 10
PLAZA Premium Parkhotel Norderstedt

About this property

Best Western Hotel Schmoeker-Hof

Norderstedt hotel with restaurant
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Hotel Schmoeker-Hof offers 122 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Norderstedt hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 3767 square feet (350 square meters) include conference space. This Norderstedt hotel also offers a terrace, barbecue grills, and a vending machine. Onsite parking is available (surcharge).

Best Western Hotel Schmoeker-Hof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Onsite venue - restaurant.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 10 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 6.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ropes course

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Unvaccinated guests without proof of recovery traveling for business must provide proof of a negative antigen test issued by a testing center or healthcare provider every day during stay. Self-tests are not accepted.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.00 for adults and EUR 6.50 for children
  • Self parking fee: EUR 10.00 per night
  • Pet fee: EUR 20.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Schmoeker-Hof
Best Western Hotel Schmoeker-Hof Norderstedt
Best Western Schmoeker-Hof
Schmoeker-Hof
Best Western Norderstedt
Best Western Schmoeker Hof
Norderstedt Best Western
Best Western Schmoeker-Hof Norderstedt
Best Schmoeker Hof Norderstedt
Best Western Hotel Schmoeker-Hof Hotel
Best Western Hotel Schmoeker-Hof Norderstedt
Best Western Hotel Schmoeker-Hof Hotel Norderstedt

Best Western Hotel Schmoeker-Hof Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 143 out of 476 reviews" "
Rating 8 - Good. 213 out of 476 reviews" "
Rating 6 - Okay. 74 out of 476 reviews" "
Rating 4 - Poor. 29 out of 476 reviews" "
Rating 2 - Terrible. 17 out of 476 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cassy

Traveled with family
Liked: Cleanliness, staff & service
The hotel is clean. Rooms are comfortable and spacious but they can be hot. No a/c in the rooms. Staff is friendly. Restaurant is excellent.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again:
I’ve stayed in this hotel 4’times, no more. Bathroom floods in every time (it’s not me), fellow travellers state the same issue. Staff are very very good. No issue with the staff, cleanly an owner problem:
Stayed 3 nights in Jul 2024

6/10 Okay

Gregory

Stayed 1 night in Jun 2024

6/10 Okay

Maryam

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bedsheets were dirt
Stayed 2 nights in May 2024

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for the business trip we were supporting.
Stayed 3 nights in Jan 2024

8/10 Good

Hans

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was too long. And then when we got to our room, we Americans were not familiar with the ‘key in the slot for full electrical services.’ It would have been more professional to have been told that before going to our room. Food was great!
Stayed 1 night in Sep 2023

8/10 Good

Martin

Stayed 1 night in Jul 2023

2/10 Terrible

Stephen

Stayed 1 night in Jun 2022

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Gary

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Stay, Not as website photos
The photos on the site are misleading, the room i was given 'standard queen' was tiny and nothing like the photos shown for that room grade, even tho the room was booked as a single person I would have thought the room would have been provided with a double quilt, instead I was greeted with a single pillow and a single quilt placed on top of the bed. Think dust found on top and behind the TV, also HDMI connections didn't work so was unable to use the TV as a screen for my laptop. There is only one English speaking channel, showing only stocks and shares 24/7 so be warned international channels doesn't cover British/USA channels. The bathroom is so small you are unable to enter the bathroom and close the door to use the bathroom without having to enter the shower. I was only staying 2 nights so didn't see the point in complaining. Don't be fooled by the photos of the sauna, it doesn't exist in the hotel anymore. Pictures must have been taken a while ago, the hotel seems tired, in need of a revamp, plaster fallen off the wall in places, Food was ok for the breakfast tho again doesn't look as good as the photos implied. Certainly won't
Stayed 2 nights in Sep 2021

6/10 Okay

Bjorn

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2020

2/10 Terrible

Aleksander

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Nigel, Hanbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean and modern. Great choice of breakfast. Polite staff - and speak great English. Car park looks a little limited in size but there was a space for me both times I visited. Would definitely visit again.
Stayed 1 night in Feb 2020

8/10 Good

Jean Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meeting expectations for a business trip
Comfortable bed, good shower and nice breakfast choice. What else to start a working day when staying in an Hotel ?
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Tron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel clean. Was hot with no AC. The staff provided fans.
Stayed 1 night in Aug 2019

6/10 Okay

Stephen

Business traveler
careful of parking lane and barrier!
one night stay. Reasonable condition but not so cheap and €7 to park car is a bit expensive. Also, parking lane is VERY tight and barrier failed to lift at top of steep slope. This made things difficult!
Stayed 1 night in Jul 2019

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smokerhof Hotel
Great for business - clean comfortable with good service, WiFi and restaurant facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The hairdryer diets up while I was crying my hair.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Wish we had taken a “quiet” room option for a few dollars more. Very noisy, until about midnight. Room itself was ojay.
Stayed 1 night in Aug 2018

8/10 Good

arnold

Liked: Cleanliness, staff & service, room comfort
good food tiny bathroom
room was quite tiny, especially bathroom. restaurant was very good