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Barceló Hamburg

4.0 star property

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Photo gallery for Barceló Hamburg

Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
Ferdinandstrasse 15, Hamburg Altsadt, Hamburg, HH, 20095
  • Inner Alster Lake
    ‪3 min walk‬
  • Hamburger Kunsthalle
    ‪4 min walk‬
  • Moenckebergstrasse
    ‪6 min walk‬
  • Hamburg (HAM)
    ‪29 min drive‬

Room options

View all photos for Junior Suite (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Deluxe)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2+1)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (2+1)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (with extra bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (with extra bed)

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Deluxe)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (Deluxe)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Barceló Hamburg

4-star Hamburg hotel, connected to a shopping center in Hamburg City Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Barceló Hamburg offers 193 accommodations with iPod docking stations and minibars. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Barceló Hamburg features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3014 square feet (280 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Barceló Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 27 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • Stereo

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center (3,014 square feet of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 27 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Barcelo Hamburg
Barcelo Hotel Hamburg
Hamburg Barcelo
Hotel Barceló Hamburg
Barceló Hamburg
Barceló Hamburg Hotel
Barceló Hamburg Hotel
Barceló Hamburg Hamburg
Barceló Hamburg Hotel Hamburg

Barceló Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1004 reviews
Rating 8 - Good. 364 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ADALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This hotel has a friendly staff all around great service rooms are clean and spacious
Stayed 2 nights in Nov 2024

8/10 Good

lohrasb

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Rene

Traveled with family
Liked: Property conditions & facilities
Ok , nice oocation
We were not satisfied with the information given upon check in for the breakfast. We ended up paying much more as the receptionist did not explain the he gave us an offer and that we had to pay much more if we did not accept
Stayed 1 night in Oct 2024

6/10 Okay

Greg, Dana Point

Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location were wonderful and so friendly. We enjoyed the bar, dinner and breakfast option as well as the staff working it. Everyone seemed to love their job and want to do what’s best for the customer. We will definitely stay at this location again our next in Germany.
Stayed 6 nights in Sep 2024

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

William, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in quit area close to main shopping area and the rail station with easy access to the airport . Staff friendly and helpful. Rooms large and well appointed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yolanda, duluth

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark lights in elevator & hallways Work on 7th floor being done with plastic covering 2 walls 2 elevators of 3 not working One night all 3 not working Quests had to take kitchen elevator up Bathroom in dining area only had one wash sink working (unsanitary when u think of people eating using bathroom with no sink n no towels Rude hotel reps -attempted to ask questions about tx bought for a venue Told yo wait on line with other re who was checking in 12 people Worse experience ever No drinking water in room provided
Stayed 4 nights in Aug 2024

6/10 Okay

CHUNG

Traveled with family
Elevator broken 2/3, not fixed immediately
Stayed 2 nights in Aug 2024

10/10 Excellent

Demetri

Business traveler
Liked: Cleanliness, staff & service
Wonderful room and restaurant. The imperfect score results from 2 of 3 elevators being out of order. There did not seem to sufficient urgency in getting these back in working condition.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, helpful staff. Easy walking to city centre and railway station. Good selection for breakfast. Reasonably priced restaurant. Quiet. Good shower. No complains and I'm glad I booked this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, but close to everything.
Stayed 1 night in Jul 2024

8/10 Good

Wendell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Stayed 2 nights in Jul 2024

8/10 Good

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very close of the Central Station
Stayed 5 nights in Jul 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here visiting family.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelo
Room was roomy and comfortale. Staff were very helpful. Loved the pancake making machine at breakfast.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Barcelo not up to scratch
Highly mediocre experience. Very oddly designed rooms. Housekeeping entered without knocking. Noise from the lift shaft. Room too hot with Aircon that didn't seem to work. Shower broken.
Stayed 1 night in Jul 2024

6/10 Okay

JEFFREY

Liked: Cleanliness, staff & service, amenities
Staff was nice , hotel was close to center with lots of dining and shopping options rooms need upgrade and restructure
Stayed 2 nights in Jun 2024