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Sago RoyalHotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sago RoyalHotel

Hot springs
View from property
Hot springs
2 outdoor pools
In-room safe, desk, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
3302 Kanzanjicho, Chuo-ku, Hamamatsu, Shizuoka, 431-1209
  • Lake Hamana
    1 min walk
  • Kanzanji Temple
    2 min walk
  • Hamanako Music Box Museum
    10 min walk

Room options

View all photos for Japanese Style Room, Lake View, Non Smoking

In-room safe, desk, free WiFi

Japanese Style Room, Lake View, Non Smoking

  • 344 sq ft
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Style Twin bed Room, Lake View, Non Smoking

Style Twin bed Room, Lake View, Non Smoking | In-room safe, desk, free WiFi

Style Twin bed Room, Lake View, Non Smoking

  • 344 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Grand Mercure Lake Hamana Resort & Spa

Pool
All inclusive
Spa
Kids pool
4.1 out of 5, Very Good, (419)
The price is $495
per night
$599 total
includes taxes & fees
Jan 1 - Jan 2
Grand Mercure Lake Hamana Resort & Spa

About this property

Sago RoyalHotel

3-star ryokan in Kanzanjicho
This ryokan features 2 outdoor pools, a seasonal outdoor pool, and an arcade/game room. Free WiFi in public areas and free self parking are also provided.
Sago RoyalHotel offers 97 accommodations with safes and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Sago RoyalHotel features 2 outdoor swimming pools and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hot springs ryokan also offers an arcade/game room and an elevator. Onsite self parking is complimentary.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sago RoyalHotel Inn Hamamatsu
Sago RoyalHotel Inn
Sago RoyalHotel Hamamatsu
Sago RoyalHotel Ryokan
Sago RoyalHotel Hamamatsu
Sago RoyalHotel Ryokan Hamamatsu

Sago RoyalHotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 27 out of 86 reviews" "
Rating 8 - Good. 41 out of 86 reviews" "
Rating 6 - Okay. 11 out of 86 reviews" "
Rating 4 - Poor. 6 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kip

Stayed 1 night in Sep 2024

4/10 Poor

Frederick

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very polite and courteous, but the facilities were old and out-dated, and we could easily hear the party that was next door to ours. They could use new bedding. The bed was hard, and the futon very thin. It was like sleeping on a rock. It was over-priced, too. Sorry, it wasn't good value for the money.
Stayed 1 night in Apr 2023

4/10 Poor

Yoshie

Stayed 1 night in Mar 2023

8/10 Good

Siu Hong

Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very comfy and clen. Dinner buffet has variety of food. It's located next to the beach with nice view from our room. I like public onsen. Hotel provided free ticket of the lake cruise right opposite the hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

TATSUKO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても良く料理も最高に美味しい。 屋上の露天風呂の使用時間が短いのと夕方は入れず夕焼けを見ながらの入浴が出来ず残念。建物は古いが館内は綺麗にされてて清潔感はあるので問題ないです。 リピートしたいホテルのひとつです。
Stayed 1 night in Sep 2024

6/10 Okay

キヨシ

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

エツオ

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
夕食のバーベキューの食材が美味しく、アルコールの飲み放題がよかった。
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Jul 2024

4/10 Poor

NAOMI

Stayed 1 night in May 2024

10/10 Excellent

ETUKO

Traveled with family
Liked: Amenities
昨日から、姉と２人で１泊しました。 スタッフの方々も笑顔で質問等にも 丁寧に対応して下さり良かったです。 大浴場も綺麗に整えてあり、気持ち良く 入れました。得に屋上の「露天風呂」は 景色が良く温泉をゆったり楽しめました。夕食の豪華さもさることながら、飲み放題（アルコール等も含め）種類も多く、大満足でした。次回は家族皆で来たいと思います。ありがとうございました。
Stayed 1 night in May 2024

8/10 Good

Masaomi

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

xie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

See Wan

Disliked: Cleanliness, property conditions & facilities
酒店太舊, 清潔度一般, 但職員的服務態度很好
Stayed 1 night in Mar 2024

10/10 Excellent

YUKO

Stayed 1 night in Mar 2024

10/10 Excellent

コウジ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
夕食はいろいろ食べれて、とても美味しかったです。
Stayed 1 night in Mar 2024

8/10 Good

あゆみ

Stayed 1 night in Mar 2024

6/10 Okay

??

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
入り口はとても綺麗でしたが、おへやの畳は傷んでいたし、大浴場の露天が別になっていて不便だった、朝食も種類が少なくて残念でした。 スタッフの方々は細かい心配りが出来ていて気持ち良かった
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ริมทะเลสาป Hamanako
โรงแรมค่อนข้างเก่าแต่ห้องพักสะอาด นอนชั้น 6 แบบ Japanese style นอนสบาย ห้องกว้าง มี onsen บนชั้น 10 อาหารเช้าเปิดถึง 9.00 น Japanese breakfast buffet พนักงานบริการดี แต่พูดภาษาอังกฤษไม่ค่อยได้ มีตั๋วนั่งเรือชมทะเลสาปให้ 1 รอบ ใกล้โรงแรมมีร้านซูชิอร่อย
Stayed 1 night in Oct 2023

8/10 Good

よしたか

Stayed 1 night in Oct 2023

8/10 Good

千鶴

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Seiji

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
小学生2人を含む家族4人で宿泊しました。 古さはありますが、綺麗にされていて快適に過ごすことができました。 子どもたちはプールがとても気に入ったようです。水着の着替え場所が部屋か大浴場なのですが、びしょ濡れのままエレベーターに乗るのは抵抗がりました。ビーチタオルを貸して頂けるとありがたかったです。 またHotels.comの予約する際の食事内容が分かるともっと安心して予約できると思いました。
Stayed 1 night in Aug 2023