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Heritage Hotel Hallstatt

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel Hallstatt

View from property
Exterior
Superior Double Room (Lake View, German Twin Beds) | View from room
Superior Double Room (Lake View, German Twin Beds) | Terrace/patio
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
Landungsplatz 101, Hallstatt, Upper Austria, 4830
  • Parish of the Assumption
    1 min walk
  • Hallstatt Lake
    1 min walk
  • Hallstatt Central Square
    1 min walk

Room options

View all photos for Junior Double or Twin Room (German Twin Beds)

Junior Double or Twin Room (German Twin Beds) | Minibar, in-room safe, individually furnished, desk

Junior Double or Twin Room (German Twin Beds)

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room (Lake View, German Twin Beds)

Deluxe Double Room (Lake View, German Twin Beds) | Room amenity

Deluxe Double Room (Lake View, German Twin Beds)

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Suite, Annex Building (Heritage.Family Suite Standard)

Standard Suite, Annex Building (Heritage.Family Suite Standard) | Living room | Heated floors

Standard Suite, Annex Building (Heritage.Family Suite Standard)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite (Heritage.Family Suite Superior)

Superior Suite (Heritage.Family Suite Superior) | Minibar, in-room safe, individually furnished, desk

Superior Suite (Heritage.Family Suite Superior)

  • 807 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room (Lake View, German Twin Beds)

Superior Double Room (Lake View, German Twin Beds) | Minibar, in-room safe, individually furnished, desk

Superior Double Room (Lake View, German Twin Beds)

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (German Twin Beds)

Standard Double Room (German Twin Beds) | Minibar, in-room safe, individually furnished, desk

Standard Double Room (German Twin Beds)

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite (Heritage.Family Suite Deluxe)

Minibar, in-room safe, individually furnished, desk

Deluxe Suite (Heritage.Family Suite Deluxe)

  • 700 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

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About this property

Heritage Hotel Hallstatt

4-star Hallstatt hotel steps from Hallstatt Lake
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Heritage Hotel Hallstatt offers 55 accommodations with minibars and safes. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Hallstatt hotel also offers a sauna, a terrace, and multilingual staff.

Heritage Hotel Hallstatt is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Heritage Hotel Hallstatt has a restaurant on site.

Languages

Czech, English, German, Hungarian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 18 per night)
  • Area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property consists of 3 historic buildings built in the 13th, 17th, and 19th centuries. Annex buildings do not have elevators and are within 0.25 miles (400 meters) of the main building. The main building houses the reception, restaurant, breakfast room and sauna facility. Requests for room assignment in a certain building cannot be guaranteed and are subject to availability.

Renovations and closures

The property is closed between November 1 and November 24.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 85
  • New Year's Eve (31 December) Gala Dinner per child: EUR 45 (from 6 to 15 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 18 per night (6562 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hallstatt Heritage Hotel
Heritage Hallstatt
Heritage Hotel Hallstatt
Hotel Hallstatt
Hotel Heritage Hallstatt
Heritage Hotel Hallstatt Hotel
Heritage Hotel Hallstatt Hallstatt
Heritage Hotel Hallstatt Hotel Hallstatt

Heritage Hotel Hallstatt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1000 reviews" "
Rating 8 - Good. 294 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We really wasn’t made to feel welcome at this hotel. So I would certainly never recommend it. It was mainly the dining options and attitude of the staff. You couldn’t dine any later than 7pm and because of their preference for Chinese tourist groups, one evening they told us we couldn’t dine in the hotel because they were serving the group. We had the same experience for breakfast were they wanted us to dine later once their group had finished even though it was buffet style. The hotel almost shuts down by 9pm so if you wanted a few drinks after this time there is nothing open. This applies to the whole of Hallstatt too so not just the hotel. The hotel is located in a perfect area and is walkable to everything you would want. Just expect to be in bed by 9pm. I would never return.
Stayed 2 nights in Sep 2024

10/10 Excellent

Valerie S.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, the view of the river, free Netflix, the free breakfast buffet and their restaurant had really delicious food! This is a great place to stay in Hallstatt!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design of lobby and staff look very professional. When you enter into the hotel, you will feel that this is a high standard hotel. Arch door openings around lobby make guests feel rich culture in the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Constance

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at The Heritage hotel were so helpful, kind and friendly!! This was an amazing location, beautiful hotel and it was a perfect location!! Right by the ferry drop off and pick up! Thank you so much for everything!
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Traveled with group
Liked: Amenities
Love love love Hallstatt! Didn’t want to leave! The hotel was great! Spacious, comfortable, good service… after we learned they owned 3 properties in the area, it all made sense and worked well for us. Would absolutely stay again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. Loved and used the Sauna facilities everyday of my stay. I appreciated that a fan was provided for convenience during warm weather. Only wished there were more dinning options in the area. But overall, incredible accommodations. I would stay there again. Parking was $18/day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana, Harvard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were lucky to get a view of the lake, our room was pleasant and the beds were comfortable. The staff was friendly and helpful and breakfast was good. We felt relaxed staying here and enjoyed the sauna, too. Dinner could use some improvement with serving size and taste. (our meal was huge!) I would certainly stay here if I returned to Lake Hallstatt.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful. Location is perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. Nice and clean room with great lake view. Breakfast was great with a lot of choices. Service was great. Wonderful location. The bed is a little bit soggy for us.
Stayed 6 nights in Sep 2024

8/10 Good

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has 3 buildings. Ours was the farthest from the lobby, a 5 minute walk. Even in the rain it was beautiful and pleasant. All of the rooms in our building have a lake view, and it is stunning!! One problem is there was only one chair by the little coffee table and there were 2 of us.
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, especially the view from the balcony, which made for an incredible experience. The hotel's restaurant was also excellent, the breakfast included many options, and the menu and service in the dining area were outstanding. P.S.: I loved the Nespresso machine in the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

wenrui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice view.
Stayed 2 nights in Aug 2024

10/10 Excellent

milton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel se compone de tres propiedades distintas y a nosotros nos tocó en la mas lejana, al hacer el check out no pudieron ir por nuestras maletas así que tuvimos de cargarlas hasta la recepción para hacer el check out, para salir del hotel es necesario un transporte ageno al mismo, tardo 45 minutos en recogernos, ambos factores nos demoraron 1 hora en poder salir del lugar, consideren estas variables si tienes el tiempo limitado en tu viaje, el lugar es increíble y vale la pena estos pequeños inconvenientes.
Stayed 1 night in Aug 2024

8/10 Good

Karen Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food from the restaurant is delicious, the service is also fast and profetional, sauna is good too. The pillows very bad though The front desk is very helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

KSHITIJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at Heritage Hotel for 2 nts & 3 days of pure bliss. Our room 1208 on 3rd floor had a perfect view of the lake & the mountains. Early morning sitting in the balcony & watching the piece & quiet of the natural surroundings was pure theraputic. One day it was raining early morning and the feeling of watching the clouds fly low above the lake was amazing. The room is spacious and has a feel of being a heritage property. The breakfast was good spread. Being vegetarian we could still find some options. We didnt try dinner as the menu was limited for vegeterians however if u wish to have dinner plz reserve early as it does get busy. Checkin staff was very helpful and always greeted us with a smile. Same goes for restaurant staff who were very helpful. Overall a great stay and great memories. Thank you Heritage Hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Katie

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Deceived by multiple buildings
This hotel is just okay. I wish I read more reviews and honestly stayed somewhere else. What is deceiving is there are actually three locations within Hallstatt. The location we stayed in was 0.5 miles from the main building and had no reception. So we were lugging our bags all over. Half the people at reception clearly didn’t understand either our questions or what the answer should be. I feel like they just said yes to everything without confidence. The day of leaving we had asked to book the hotel shuttle to take us a mile to a parking lot. And of course that didn’t happen so we had to walk with our bags the whole way.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Aug 2024

10/10 Excellent

Uyen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing best view in town
Stayed 1 night in Aug 2024

2/10 Terrible

Razia

Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful solo trip
Hotel room was in another building 5 minutes away from main building, which was fine because of the view of the lake. Breakfast buffet was amazing. Had the Schnitzel for dinner at their restaurant. FYI: most places in Hallstatt only take cash.
Stayed 1 night in Aug 2024

8/10 Good

Larisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff were rude apart from the Croatian one
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Because the hotel abuts the ferry dock, you can enjoy the excited holiday-makers coming and going — right from your hotel balcony. We also loved seeing the panorama of an oncoming storm approaching across the lake.
Stayed 2 nights in Aug 2024

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service
Great overnight. A bit worn. Restaurant was great — surpassed expectations given how touristy the town is.
Stayed 1 night in Jul 2024