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Pinnacle Holiday Lodge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pinnacle Holiday Lodge

Meeting facility
Exterior
Indoor pool
View from property
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
21 Heath Street, Halls Gap, VIC, 3381
  • Venus Baths and the Botanic Gardens Trailhead
    6 min walk
  • Livefast Lifestyle Cafe
    2 min walk
  • Stawell Station
    31 min drive
  • Stawell, VIC (SWC)
    27 min drive

Room options

King Room - Disability Access

  • Sleeps 2
  • 1 Double Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Jetted Tub, Mountain View (Adults Only)

Superior Double Room, Jetted Tub, Mountain View (Adults Only) | Room amenity

Superior Double Room, Jetted Tub, Mountain View (Adults Only)

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Spa Unit Mini-break

Free WiFi, bed sheets

Premier Spa Unit Mini-break

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Self-Cater Unit (Microwave etc., No Stove)

Standard Self-Cater Unit (Microwave etc., No Stove) | Free WiFi, bed sheets

Standard Self-Cater Unit (Microwave etc., No Stove)

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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Front of property

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About this property

Pinnacle Holiday Lodge

3.5-star Halls Gap motel with 1 indoor pools, connected to a shopping center
An indoor pool, an outdoor tennis court, and conference space are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite.
Pinnacle Holiday Lodge offers 15 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the motel include an outdoor tennis court and an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pinnacle Holiday Lodge features an outdoor tennis court and an indoor pool. Wireless Internet access is complimentary. This Halls Gap motel also offers barbecue grills, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Pinnacle Holiday Lodge is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 8 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 0.8 percent for credit card payments
The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 0.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

Property is also known as

Pinnacle Holiday Lodge Halls Gap
Pinnacle Holiday Lodge
Pinnacle Holiday Halls Gap
Pinnacle Holiday
Pinnacle Holiday Lodge Halls Gap, Grampians
Pinnacle Holiday Lodge Motel
Pinnacle Holiday Lodge Halls Gap
Pinnacle Holiday Lodge Motel Halls Gap

Pinnacle Holiday Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 120 out of 273 reviews" "
Rating 8 - Good. 92 out of 273 reviews" "
Rating 6 - Okay. 42 out of 273 reviews" "
Rating 4 - Poor. 12 out of 273 reviews" "
Rating 2 - Terrible. 7 out of 273 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lee

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice enough room & location, I’d say we will be back at some stage, perfect for a relaxing weekend
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, loved the jetted tub. Quiet but safe. Highly recommended.
Stayed 1 night in Sep 2024

8/10 Good

Piyawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - very near to V/Line stops, shops, restaurants, Grampians National Park, etc. Relaxing and peaceful atmospheres - mountains, trees, kangaroos, kookaburras, etc. Excellent and friendly services from Matthew and his assistance Spacious room, comfortable bed and enjoyable amenities e.g. television, kettle and hair dryers Apart from mini shampoo, lotion and milk, there was no tea and snack in my room like my other group members' ones. However, I was content and very pleased with my stay here. The room may need some airations as there was some mild smell when I first entered it, and may need a little bit more of TLC especially in the restroom and kitchen areas.
Stayed 1 night in Sep 2024

8/10 Good

Sharyn

Traveled with partner
Disliked: Amenities, property conditions & facilities
We liked the convenience of the property. Very close to shops and eating places. Bed was comfortable. Got clean towels every day. We had to ask staff to fix the door. It was hard to get in and out of our room. Staff fixed it two days after. Didn't want to use the open fire in our room as ash had damaged the carpet in front of the fire. Walls were visibly dirty from fire ash/smoke. Towels not very clean looking.
Stayed 4 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Disliked: Amenities
My stay was comfortable but I couldn’t connect to wifi and my hairdryer didn’t work. There was also a questionable shower head which I think needs a bit of attention. Other than that, the bed was extremely comfortable and the unit was neat and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right in Halls Gap, a small resort town in an amazing area called The Grampians in Victoria, Australia. It's like, "Say no more" Google it and you'll see what I mean. 😁
Stayed 1 night in Sep 2024

8/10 Good

Robyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bush setting right in the heart of Halls Gap was terrific
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Budget accomodation but OK for the price. Air con did not work but supplied heaters did the job & could not log onto wifi. Bed was comfortable & shower was OK.
Stayed 1 night in Sep 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Very badly run. Staff inattentive. Property advertised Kitchenette, but was missing microwave, no dish washing facilities in the room. Bathroom vanity was in the kitchenette, which was very inconvenient. Bathroom floor was dangerous (very slippery). Shower head would not stay put and was too low. Biggest problem was getting the staff to service the room. 4 days in and they had not been near the room. we had to ask for new towels, which they didn't full service all. day 5 we had to ask for the sheets to be changed and towels, coffee, sugar etc. to be supplied this still had not been done on a regular basis like every other hotel i have stayed in. They got the message after we put it in writing on the managements desk, as we could not find anyone in attendance. For the rest of our stay which was 8 days they changed the towels daily. They had also taken the gas heater out of the room, as there was a connection for one and the room next door had one. I would suggest the gas and micro wave had broken down and were never replaced. I wouldn't stay there again. They need to lift their game, big time.
Stayed 7 nights in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 1 night in Aug 2024

8/10 Good

Bee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Idk
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and grounds. Easy access to tourist facilities. Very accommodating staff.
Stayed 2 nights in Aug 2024

4/10 Poor

Stuart

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The “free wi-fi” did not exist. The cooking facility, microwave , did not exist. The outdoor lighting was disfunctional, so much so I fell over in the rain and dark. The guttering outside our room was blocked . Hence a large pool of mud and water gathered at the entrance. Matthew, the contact person listed at the mostly vacant office, didn’t return any call. Dissatisfaction and disappointment.
Stayed 2 nights in Jul 2024

6/10 Okay

Louis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was close to town. And the bathroom could have been up dated and ants int the property
Stayed 1 night in Jul 2024

6/10 Okay

Sujaya

Toilet wasnt working properly
Stayed 1 night in Jul 2024

10/10 Excellent

Mee Kien

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is more than what I expected! Wallabies are outside our room! Dining options are easily available! A great place to visit!
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service, amenities
Fantastic location and the price was fantastic. Very comfortable rooms. We were looking forward to the heated pool but was disappointed when it was very cold! The gardens could do with some work but overall we would stay again. Thankyou.
Stayed 1 night in Jul 2024

8/10 Good

Rachael

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is run down but clean enough, staff are friendly and it is a fantastic location. The heated pool was not heated. Good value accommodation option.
Stayed 4 nights in Jul 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My wife liked the closeness of the wildlife
Stayed 1 night in Jul 2024

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the deluxe double room with spa and loved it. A spacious, comfortable room with 80s decor. A gas fireplace and a spa bath too! Very relaxing. A very short walk to restaurants and shops. Only disappointed that the indoor pool was "out of order". Also the spa jets weren't working. Overall though, a really comfortable place to stay.
Stayed 1 night in Jul 2024

6/10 Okay

JANE

Traveled with family
Reception was unmanned in the middle of the afternoon.We had to ring a mobile number and someone walked down from a distance. Very average basic accommodation, curtains were ripped and torn. There was an open tray of cigarette butts next to our door. The room was stone cold when we arrived. 2nd bedroom the heater did not work and was cold. It had an old fashioned shower curtain. Towels were very thin. Luckily we only booked one night.
Stayed 1 night in Jul 2024

6/10 Okay

Tobin

Traveled with partner
Disliked: Property conditions & facilities
The place is fine - its just old and needs a makeover. I think some rooms have been done but not all. Straight out of the 70s but clean enough. Wifi disnt work one night ad no-one around to help. Little things but old!
Stayed 2 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service
The shower was really difficult to regulate. No matter what I tried, the temp would keep swinging from quite cool to very hot and back again. Quite frustrating. Apart from that it was very good, I enjoyed my stay there. It is a great location, very quiet yet only a very short walk to shops snd eateries.
Stayed 3 nights in Jun 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Good value
Stayed 3 nights in Jun 2024