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The Prince Hakone Lake Ashinoko

4.0 star property

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Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Exterior
Exterior
Superior Twin Room, Non Smoking, Annex Building | View from room
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Spa

Explore the area

Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
  • Hakone Komagatake Ropeway
    ‪3 min walk‬
  • Lake Ashi
    ‪2 min drive‬
  • Kuzuryu Shrine
    ‪6 min drive‬
  • Atsugi Air Base (NJA)
    ‪72 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking, Garden View

View from room

Standard Twin Room, Non Smoking, Garden View

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Non Smoking, Lake View

Exterior

Twin Room, Non Smoking, Lake View

  • 409 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

Superior Quadruple Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room, 2 Double Beds, Non Smoking

  • 435 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Exterior

Double Room, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Forest View Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Forest View Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room with Lake View Non smoking

Minibar, in-room safe, desk, laptop workspace

Twin Room with Lake View Non smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Garden View Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Room Non-smoking

Minibar, in-room safe, desk, laptop workspace

Suite Room Non-smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Annex Building Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Annex Building Non Smoking

  • Sleeps 4
  • 2 Double Beds

Triple Room with Garden View-Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Twin Room with Mt. Fuji View

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Hyatt Regency Hakone Resort and Spa

  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (890)
The price is $286
per night
$363 total
includes taxes & fees
Feb 21 - Feb 22
Hyatt Regency Hakone Resort and Spa

About this property

The Prince Hakone Lake Ashinoko

4-star hotel in Motohakone
3 restaurants, a full-service spa, and a sauna are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a hot tub, and massage/treatment rooms.
The Prince Hakone Lake Ashinoko offers 134 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Hakone hotel provides complimentary wired and wireless Internet access. LCD televisions come with digital channels and pay movies. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Wired and wireless Internet access is complimentary. In addition to a full-service spa, The Prince Hakone Lake Ashinoko features hot springs and a hot tub. This hot springs hotel also offers a sauna, a library, and a terrace. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

The Prince Hakone Lake Ashinoko is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
The Prince Hakone Lake Ashinoko has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

The Prince Hakone Lake Ashinoko Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 727 reviews
Rating 8 - Good. 245 out of 727 reviews
Rating 6 - Okay. 63 out of 727 reviews
Rating 4 - Poor. 28 out of 727 reviews
Rating 2 - Terrible. 18 out of 727 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quite area, great views of the lake. Dining options limited (luckily we rented a car from Tokyo). I believe there is a cable car close by.
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was comfortable and staff provided excellent service. Location next to Lake provided great views of Mt Fuji. Best service was the shuttle service hotel provided from train station and into the town of Motohakone.
Stayed 2 nights in Nov 2024

4/10 Poor

Heather

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This property is very dated and there are no inexpensive options for dinner. You had to pay $75 a head for dinner or nothing at all. The gift shop only had limited snacks. The bus service to town was limited as well so my kids hiked about 6 miles to get a pizza for the family. The hot springs were an additional fee. The location was beautiful but I would stay in town instead The hotel cost was extremely expensive for such an old dated hotel.
Stayed 1 night in Aug 2024

8/10 Good

Anh, San Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2024

2/10 Terrible

Britney

Stayed 1 night in Oct 2024

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. Kou was especially helpful. The gardens and lake are beautiful and on a clear day you could see Mt Fuji.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is awesome but the dinner options are limited and expensive. There were some excellent dining options within walking distance, but they all close by 4pm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley

Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

8/10 Good

W Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being on the lake. Dining options were two expensive restaurants or a buffet (which had a nice breakfast! It's an easy walk to one of the sky gondolas and an aquarium. The bus from the train station to the resort was greatly appreciated!
Stayed 1 night in Sep 2024

10/10 Excellent

Yazdi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel
Restaurants needs improvement and the rooms are super old.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lino

Stayed 2 nights in Aug 2024

8/10 Good

Yukie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ross

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin, Albany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay here, property had a lot to offer. It was a bit quiet and just off the season start but we really enjoyed the walk around the lake, the transportation to town, hot springs, proximity to the cable car, great staff, nice view from room. All around great stay!
Stayed 1 night in Jul 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent; so nice and accommodating. The property and the rooms are outdated and probably needs a modern makeover. The room had a very old smell to it.
Stayed 1 night in Jul 2024

8/10 Good

LeDiem Lisa, San Francisco

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great view of the Lake Ashi. The staff who greeted us and took us to our room was very nice and helpful. Our room was very spacious, clean and comfortable. We had a lake view and it was gorgeous even with the fog. Restaurants had delicious food. The Lakeside grill had lots of options. The bus service to Motohakune was so convenient. Overall an excellent stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Kinh Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Prince Hakone. The staff was excellent, i would recommend to anyone.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Beautiful hotel! Excellent staff! Great view of lake. Shuttle bus to train station.
Stayed 1 night in Jul 2024

10/10 Excellent

Jaywant

Stayed 1 night in Jul 2024

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right on the Lake, very close to main attractions like the ropeway up to Owakudani crater, Lake Ashi cruise and the Heiwa shrine.
Stayed 2 nights in Jun 2024