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Hyatt Regency Hakone Resort and Spa

4.5 star property

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Lobby lounge
Deluxe Room, 2 Twin Beds (Dog Friendly) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby lounge
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • 24/7 front desk
  • Laundry
$366
Sep 16 - Sep 17

Explore the area

View in a map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Hakone Gora Park
    ‪10 min walk‬
  • Hakone Kowakien Yunessun
    ‪2 min drive‬
  • Hakone Open Air Museum
    ‪3 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds (Dog Friendly)

Deluxe Room, 2 Twin Beds (Dog Friendly) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds (Dog Friendly)

  • 783 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 603 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 786 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Mountain View

Room, 2 Twin Beds, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds, Mountain View

9.6 out of 10
Exceptional
(10 reviews)
  • 605 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Regency, Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Tatami)

Room, 2 Twin Beds (Tatami) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds (Tatami)

9.8 out of 10
Exceptional
(12 reviews)
  • 721 sq ft
  • Sleeps 6
  • 2 Twin Beds

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About this property

Hyatt Regency Hakone Resort and Spa

4.5-star resort in Gora
3 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free resort. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a hot tub, massage/treatment rooms, and conference space.
Hyatt Regency Hakone Resort and Spa offers 80 accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste.

This Hakone resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

In addition to a full-service spa, Hyatt Regency Hakone Resort and Spa features hot springs and a hot tub. Dining is available at one of the resort's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 1141 square feet (106 square meters) include conference space. This luxury resort also offers a library, a terrace, and multilingual staff. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hyatt Regency Hakone Resort and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Dining Room Western - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required. Open daily.
Living Room - This lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 7:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 5,290 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Dining Room Sushi
  • Dining Room Western
  • Living Room

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • Children's dinnerware
  • DVD player
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,141 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5290 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone