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Hakone Ashinoko Hanaori

3.5 star property

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Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Public bath
Lobby
Property entrance
Public bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Ōwakudani
    ‪6 min drive‬
  • Lake Ashi
    ‪8 min drive‬
  • Hakone Kowakien Yunessun
    ‪11 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(10 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.2 out of 10
Wonderful
(28 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(68 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring) | In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

9.6 out of 10
Exceptional
(22 reviews)
  • 505 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.6 out of 10
Excellent
(33 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 320.2 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Hakone Ashinoko Hanaori

3.5-star hotel in Motohakone
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk, and a garden are onsite.
Hakone Ashinoko Hanaori offers 154 accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Hakone Ashinoko Hanaori features hot springs. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hot springs hotel also offers spa services, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Hakone Ashinoko Hanaori has designated areas for smoking.

季しかり（ときしかり） - This buffet restaurant serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 836 out of 1230 reviews
Rating 8 - Good. 285 out of 1230 reviews
Rating 6 - Okay. 59 out of 1230 reviews
Rating 4 - Poor. 25 out of 1230 reviews
Rating 2 - Terrible. 25 out of 1230 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offered breathtaking views of the lake. My husband and I opted for a room with a private open air bath which was amazing. Note though that the bath only fits one person at a time, and there is no view of the lake which was disappointing. Instead we faced a weird parking lot. The staff is very kind and go above and beyond to make your stay pleasant. The food has good options, but it is the same dishes everyday. The free wine and beer was a nice touch! Some tips on the area: there is not much immediately around the hotel. You will need to take the bus or ropeway to access other things. We LOVED the open air museum which was a 30 minute bus ride away. The hotel offers a shuttle from the train station to the hotel (it’s about an hour away) Make your reservations to the train station in advance! We were unable to get a reservation because they were already booked. We ended up taking a bus to and from Shinjuku (Tokyo) which was really easy because it was a straight shot to and from the hotel. Lastly, I was surprised how many small children were at the hotel. There were several that were loud and screamed a lot during our dinner, and then breakfast the next morning. We didn’t love that since this was supposed to be about rest and relaxation. We spoke to the staff moved us to a quieter dining area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2024

8/10 Good

Mathieu

Liked: Staff & service, amenities
Close to Togendai, so good positioninf. I’d love to leave a better review but the room had a sewer smell to it, which ended being a lot more nauseating than we initially thought. Despite that, good service and staff, and great food
Stayed 1 night in Dec 2024

10/10 Excellent

TAM, milpitas

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend to all my friends
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing, rooms are nice and at a good price!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OMG!!!
Excellent. Fantastic. Out of this world. Amazing. Wonderful. OMG!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Stayed 2 nights in Nov 2024

10/10 Excellent

Yun Pui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible experience using the public onsens eating ate the delicious buffet with a various wonderful Japanese foods. It was so fun getting to dress in the kimonos they provided in a variety of colors and designs. Magical place overlooking the majestic beauty of lake Ashinoko.
Stayed 2 nights in Nov 2024

10/10 Excellent

Moaiz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and unwind at the public bath. Very clean and great food also, would recommend to anyone looking for an onsen. Not so much a Ryokan however.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Will not stay here again
No in room slippers, the shower has issues with water temperature control, one second with hot water and the next second with cold/warm water, constantly doing so, I’ve told the reception, they said going to check, but nothing has been fixed nor followed up. Breakfast and dinner buffet were great, but I’ve been told that they never change menu, so I had exactly the same food menu for my 3 nights stay, starting to get sick of the same stuffs, also the rooms are extremely overpriced, the cheapest for AUD$620+ per night for a single bed twin room without private onsen for 1 person. The free shuttle to Odawara was handy but required early reservation, other than this, no other services provided.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

KOEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sheena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view
Stayed 1 night in Nov 2024

10/10 Excellent

Andi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful, food was great and private bath was worth the extra cost
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent but the slipper hurts my feet
Stayed 1 night in Nov 2024

10/10 Excellent

Janis

Stayed 2 nights in Oct 2024

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful immersive onsen experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic services!
Stayed 1 night in Nov 2024

10/10 Excellent

J-Wei

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We want more Hanaori days
The best place we stayed during our Japan journey. We very much enjoyed our visit "which needed to be longer" and we'll simply have to come again. The rooms were very comfortable, the onsen was very nice and location was very relaxing and felt part of nature. We all enjoyed the wonderful meals as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Krupa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely stay! I have never been to a hotel like this. Every little detail was taken care of, and the views were impeccable. Stayed for two nights and it was gorgeous. From the terrace footbaths, morning buffet and private onsen, our needs were taken care of and it was just a lovely serene location. It was also very near the Hakone Ropeway and Hakone Sightseeing Cruise...ten minute walk!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. The room was quite spacious. Dinner and breakfast was included and had several options. Unfortunately, they didnt have any vegetarian dishes for dinner. But the staff was kind enough to make us a vegetarian curry, pasta and soup. Drinks were included with the dinner package and had several excellent wine and whiskeys. The facility is right opposite the Hakone Pirate ship cruise and Ropeway. They also have a free shuttle back to Odawara. Overall I highly recommend this stay in Hakone.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant venue. Stunning views, Onsen and the baths on the balconies of our rooms were awesome. Great stay highly recommended. Two small suggestions for improvement: Allow new guests to pre-book their dinner time as we arrived late and the had to eat really late; clearer advice on travel time/shuttle options from Odawara. The trip from Odawara took 2.5 hours because it was weekend. Only small suggestions not criticism as our stay was wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

SHIU WEI WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024