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Hakone Ashinoko Hanaori

3.5 star property

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Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Lobby
Outdoor spa tub
Breakfast and dinner served
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Lake Ashi
    ‪4 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪10 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(10 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.2 out of 10
Wonderful
(31 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(78 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

9.6 out of 10
Exceptional
(26 reviews)
  • 505 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(38 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Hakone Ashinoko Hanaori

3.5-star hotel in Motohakone
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk, and a garden are onsite.
Hakone Ashinoko Hanaori offers 154 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Hakone Ashinoko Hanaori features hot springs. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hot springs hotel also offers spa services, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Hakone Ashinoko Hanaori has designated areas for smoking.

季しかり（ときしかり） - This buffet restaurant serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 896 out of 1294 reviews
Rating 8 - Good. 297 out of 1294 reviews
Rating 6 - Okay. 59 out of 1294 reviews
Rating 4 - Poor. 20 out of 1294 reviews
Rating 2 - Terrible. 22 out of 1294 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marielle

Stayed 2 nights in Mar 2025

10/10 Excellent

Chun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever stayed! The food is amazing and the hot spring is wonderful. Great service and very friendly staff! Almost feel like staying at a 5 star resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Stayed 1 night in Mar 2025

10/10 Excellent

Adya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hanaori! We stayed at the Deluxe Room with private open-air bath. Staff were wonderful, there's welcome-drink at the reception. The view was amazing; you can see the lake from the lobby & dining area. There's foot-onsen also overlooking the lake. Dining is all buffet, but it's the same every night / every morning. Public bath was also great (both indoor and outdoor). Absolutely no tattoos allowed in the public bath. Walking distance to Hakone ropeway to get the black-eggs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pei Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. Shuttle bus offers a great deal of convenience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This is an amazing resort! Quiet, clean, stunning views, great food, and very friendly staff. Lots of fun activities to do in the area. Highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by the last stop in the ropeway. It has impeccable decor and amenities. Recommend getting the in room tub on your balcony. They also have foot bath outside and onsen. The food in the dining area was very good and you get great traditional Japanese attire while you are there. Note: this is far from Odawara. If you come in they have a shuttle 3 times a day if you book in advance. That’s recommended over the city bus.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only recommendation would be to offer vodka and or gin for those who don’t care for whiskey.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and relaxing between large cities

We loved robes and extensive buffet. Onsens were relaxing. Probably didn’t need the in room onsen in retrospect. Close to ropeway.
Stayed 1 night in Feb 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hanghang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in process, friendly staff, delicious food, great hot spring experience, and stunning lake views. Every wonderful thing you can imagine for a short holiday you can get it here.
Stayed 2 nights in Mar 2025

8/10 Good

Lai Chun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lionel Ee Kiong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with a view of the lake. It was gorgeous and nice to sit at the balcony to watch the sunset. A very relaxing stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good buffet dinner.
Stayed 1 night in Jan 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

KYUNGRAK

Stayed 1 night in Feb 2025

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with stunning views of Lake Ashi. All-inclusive resort style, with Breakfast and dinner buffet included. Onsen with indoor and open air pools, all necessary toiletries provided, toothbrush/toothpaste, razors, q tips, combs, amazing skin care products! The Hakone Ropeway is just a 3-5 minute walk. It was a very relaxing and rejuvenating stay. Definitely recommend and would love to stay here again!
Stayed 1 night in Jan 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Dining felt like an all inclusive resort in the Caribbean - not at all what I was expecting for the price. The food and dining experience was disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Minhyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel stay was fantastic! Definitely will revisit.
Stayed 1 night in Jan 2025

10/10 Excellent

Malisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Hakone

This hotel was my favorite out of the 4 we stayed in during our Japan trip. The beds were comfortable, bathroom had all we needed and the balcony gave us the most amazing view in the morning, definitely get a room facing the water and mountain. We could see the Pirate ship as well from our room. I loved that the booking came with buffet meals- fantastic options. I loved our stay in Hakone and this hotel. They even had a feared outdoor foot bath to rest your feet after walking. You could use there onsen or book a private one. So many extras on the property. Just an overall amazing stay during our trip.
Stayed 2 nights in Nov 2024

2/10 Terrible

itgelsuren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024