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Gora Hanaougi

3.0 star property

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December 2024
January 2025

Photo gallery for Gora Hanaougi

Public bath
Public bath
View from room
Lobby lounge
Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | Minibar, in-room safe, desk, laptop workspace

Reviews

10 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Gora 1300-681, Hakonemachi, Hakone, Kanagawa, 250-0408
  • Hakone Museum of Art
    8 min walk
  • Hakone Gora Park
    10 min walk
  • Sengokuhara Onsen
    12 min walk
  • Atsugi Air Base (NJA)
    98 min drive

Room options

View all photos for Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm | Minibar, in-room safe, desk, laptop workspace

Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Twin Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

Twin Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm | Minibar, in-room safe, desk, laptop workspace

Twin Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | Minibar, in-room safe, desk, laptop workspace

Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | Minibar, in-room safe, desk, laptop workspace

Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

  • 807 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Junior Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Junior Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | Bathroom | Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Junior Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

  • 667 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 3 Twin Futons

Japanese-style

  • Sleeps 3

Japanese-Western mixed

  • Sleeps 6

About this property

Gora Hanaougi

3-star ryokan in Gora
This smoke-free ryokan features a restaurant, coffee/tea in a common area, and massage/treatment rooms. Free Japanese breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, free newspapers, gift shops/newsstands, and free train station drop-off are onsite.
Gora Hanaougi offers 20 air-conditioned accommodations with outdoor private spa tubs and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 hot springs open between 3:00 PM and midnight.

Gora Hanaougi features hot springs. The ryokan offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers spa services, gift shops/newsstands, and coffee/tea in a common area. A train station pick-up service and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site.

Gora Hanaougi is a smoke-free property.

A complimentary Japanese breakfast is served each morning between 8:00 AM and 9:30 AM.
Gora Hanaougi has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • In the mountains

Spa

  • 2 hot springs
  • 2 treatment rooms
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property offers shuttle pickup service from Gora station only.
Meals are not included in the room rate for children under 3 years old.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for dietary restrictions or food allergies cannot be accommodated.

We should mention

Hot springs access available from 3:00 PM to midnight
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

GORA HANAOUGI Inn
HANAOUGI Inn
HANAOUGI
GORA HANAOUGI Ryokan
GORA HANAOUGI Hakone
GORA HANAOUGI Ryokan Hakone

Gora Hanaougi Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 336 out of 354 reviews" "
Rating 8 - Good. 14 out of 354 reviews" "
Rating 6 - Okay. 4 out of 354 reviews" "
Rating 4 - Poor. 0 out of 354 reviews" "
Rating 2 - Terrible. 0 out of 354 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gora is the best private onsen you can stay at in Hakone. Traditional ryokan at its finest, Japanese style or western style rooms with a private bath in room. Large natural baths and indoor bathing areas, seasonal ingredient kaiseki set dinner and breakfast included! Staff is always 5* service and lovely. Bit out of the way up the mountain but worth the trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Saraa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and service. Food was delicious. Room very spacious and had a great view of the mountains. Everything the hotel offered during our stay was excellent. The staff are very kind and polite. Very happy we stayed here and highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Mason

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
10/10 would recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service rendered by the staff was impeccable - Joshua, Aiyumi and the watchman plus all staff who worked there ensured we were well taken care of and provided excellent assistance particularly on transport arrangements. Food was a lot and great. The private onsen in our room was excellent and my son enjoyed it. The public onsen with the outdoor garden was beautiful, my daughter and I enjoyed it very much. We will be back again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the Gora Hanaougi and their culinary team are all exceptional. Every need was met with kindness and consideration, and in some cases some needs were met before they were expressed because of the staffs dedicated observation. I have never received such a high level of care and every amenity was provided and the rooms were spacious and beautiful. The kaiseki meals were all beautiful and delicious. The private onsen was convenient and private. The staff were also very helpful in providing gentle guidance of the various etiquettes surrounding onsen/Ryokan culture. Though my Japanese is essentially non existent, communication was never an issue.
Stayed 2 nights in Aug 2024

10/10 Excellent

SUFIA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, luxurious cottage-like feel, great views, cozy private onsen and outstanding service.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private onsen and terrace attached to our room were wonderful. The staff was incredibly polite and helpful. Would highly recommend for foreign tourists.
Stayed 1 night in Aug 2024

10/10 Excellent

Hanting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely and we will visit again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Could not recommend this place enough.
Stayed 1 night in Aug 2024

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel ever. Best way to celebrate an anniversary. The most kind, thoughtful staff. We plan to return for a future anniversary!
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service, beautiful interior and great location.
Stayed 1 night in Aug 2024

8/10 Good

Joshua, Peshtigo

Liked: Cleanliness, staff & service, property conditions & facilities
Room was big and spacious and meals were delicious
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joshua-San and Minami-San, thank you so much for taking such good care of my family during our one-night stay at Gora Hanaougi! As many mentioned, the hotel along with its surrounding is a dreamland on earth with its serenity and natural beauty. But with your warmth and hospitality, you gave the place the personal touch that makes it stand out. A special thank-you to Joshua-San for enabling my daughter to enjoy this life time experience to its fullness. With her severe food allergie to fish and nuts, I felt apprehensive since the first day I booked our stay months ago. I had bombarded you with numerous inquiries, but you answered each one of them with great patience and detail. Language could have been an unfortunate barrier in this place full of Japanese tradition, but with you acting as the bridge, we were able to enjoy the place with ease and confidence. Thank you!
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gora Hanaougi exceeded my greatest expectations. The staff was accommodating and kind. We missed the luggage delivery time at the train station so we brought our bags to the ryokan. Not knowing, we walked up the road from the cable car stop. On leaving, the staff guided us to the private elevator to the cable car stop--super cool. The meals were incredible, though so much food. The onsen was very lovely and the baths in the rooms had an incredible view. I can't imagine a more beautiful view to go with a soak. Overall, the experience was very relaxing and rejuvenating. Highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Willy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for our honeymoon and it was without a doubt one of the highlights of our trip. The staff was wonderfull from the shuttle pick up to the welcoming at the entrance of the ryokan to the day we left. We ran into some trouble with our luggage transportation service with another company and they went out of their way to call the transportation company to help us out. We are so grateful for their help. Our room was beautiful and clean. The bed was comfortable and the amenities were great. The private onsen was truly an amazing experience. The thermal water was so hot, but the bath was equipped with a system to add cold water to cool down the temperature. The public bath was great as well. The included dinner and breakfast was delicious. The whole dining experience was so unique and very pleasant. I wish I remember the name of each person that helped us during our stay so I could mention them, but all the staff without exception was amazing. We will definitely come back again!!
Stayed 1 night in Jul 2024

10/10 Excellent

Boaz

Liked: Staff & service, property conditions & facilities
Everything as it should be for a ryokan. Including sincerity of the staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really couldn’t have had a better time! If you can, please do yourself the kindness of booking the suite. We truly did not want to leave. The level of service at Gora Hanaougi is truly unparalleled. A really beautiful space with really wonderful people!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
impeccable service
the food was great; the hotel staff was responsive to requests; the onsen area was very well kept and clean
Stayed 2 nights in Jul 2024