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The Westin Haikou

5.0 star property

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Photo gallery for The Westin Haikou

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Grand Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV
Lobby
Executive Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV
Executive Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
No. 100 Duhai Road, Longhua District, Haikou, Hainan, 570105
  • Haikou Century Bridge
    ‪2 min walk‬
  • People's Park
    ‪3 min drive‬
  • Haikou Arcade Street
    ‪4 min drive‬
  • Haikou (HAK-Meilan Intl.)
    ‪34 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 Double Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed

  • 850 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, City View

Basic Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Basic Room, 1 King Bed, City View

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Ocean View

  • 506 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Ocean View

  • 506 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Bay View

8.0 out of 10
Very good
(1 review)
  • 506 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed

  • 850 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV

Grand Suite, 1 King Bed

  • 850 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds, City View

Basic Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, minibar

Basic Room, 2 Double Beds, City View

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View | Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Bay View

  • 506 sq ft
  • Bay view
  • Sleeps 3
  • 2 Double Beds

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About this property

The Westin Haikou

5-star hotel in Longhua
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
The Westin Haikou offers 297 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
In addition to an outdoor pool, The Westin Haikou provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and 7 meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include conference space. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. A total renovation of this property was completed in December 2021.

The Westin Haikou is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
知味全日餐厅 - This beachfront restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
中国元素中餐厅 - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
扒房 - This beach restaurant serves dinner only. Open daily.
大堂吧 - Onsite lobby lounge. Open daily.
Qba - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CNY 5 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Qba
  • 中国元素中餐厅
  • 大堂吧
  • 扒房
  • 知味全日餐厅

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Handrails in stairways
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2021
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 345.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Nearby parking fee: CNY 5 per stay (328 ft away)
  • Rollaway bed fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Westin Haikou Hotel
The Westin Haikou Haikou
The Westin Haikou Hotel Haikou

The Westin Haikou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teck Khiam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near century park
Great stay at HaiKou Westin. Its near to lots of city flagship attraction by car. Easy to get a taxi from this hotel and its usually a 10min ride. The hotel is by the century bridge and park which makes it a nice place for evening stroll and chillax dinning place are aplenty around. Room is of good size with the amenities as expected of Westin- type hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable time in Haikou
My 4th stay at Westin Haikou. Most enjoyable time there again. Good convenient location, friendly & helpful staff. Many amenities nearby, especially near the promenade at the river side. Will be back soon. Would be nice if there are some plates & cutlery in the room....used to be available previously. Also, maybe time to do some progressive renovation floor by floor to refresh the rooms.
Stayed 5 nights in Jun 2024

2/10 Terrible

Suzy, Fresh Meadows

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed because my room very uncomfortably hot and after several complaints they still couldn’t cool off the room.
Stayed 9 nights in Dec 2023

8/10 Good

Woon Kiat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Always nice to be back at Westin Haikou
Service was excellent. Food was good. Location convenient, not far from city center, surrounding is very green & vibrant at night. All good settings for a wonderful holiday in Haikou. Cons was that room sound insulation is not good enough...sound from the neighboring room & from the lift lobby area could be heard & can be disturbing at night. Air-conditioning temperature control was not functioning well.
Stayed 5 nights in Dec 2023

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok. But the floor is very damp. And I put up a DND sign and the staff went in anyway and cleaned. Not professional.
Stayed 3 nights in Jul 2023

8/10 Good

ELAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Next to many dining places
Stayed 3 nights in Jun 2023

10/10 Excellent

Chung Fai

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Ka Yan Cassandra

Stayed 2 nights in Oct 2023

4/10 Poor

Donald

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
差，有貨不到辦的感覺
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. Swimming pool is great, customer service is also very good.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Beautiful view from restaurant but don't expect too much on the view of bay view room. Near the places to chill out and you can go there in a short walking distance. Breakfast is okay and really nice to start the day with the wonderful seaview of the restaurant.
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感覺整體舒適
感覺整體舒適
Stayed 2 nights in May 2023

10/10 Excellent

Chenguang, Upland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ocean and city view, perfect location. Feel like walking in Chicago