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Roza Palace

3.5 star property

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Photo gallery for Roza Palace

Exterior
Executive Studio Suite | 1 bedroom, free minibar items, in-room safe, desk
Reception
Exterior
Executive Studio Suite | Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
255, 1/4 Street, Cat Ba, Cat Hai, 255, Hai Phong, Cat Hai, 100000
  • Cat Co Beach
    ‪5 min walk‬
  • Lan Ha Bay
  • Tung Thu Beach
    ‪2 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪69 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Courtyard view

Superior Twin Room

  • Mountain view
  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, free minibar items, in-room safe, desk

Premium Triple Room

  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Mountain view

Deluxe Triple Room

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, free minibar items, in-room safe, desk

Premium Double Room

  • Mountain view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio Suite

Executive Studio Suite | 1 bedroom, free minibar items, in-room safe, desk

Executive Studio Suite

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, free minibar items, in-room safe, desk

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Roza Palace

3.5-star hotel in Cat Hai
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking. Change of towels is available on request.
Roza Palace offers 30 air-conditioned accommodations with minibars (stocked with some free items) and safes. 20-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Hai Phong hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge.

Roza Palace has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 8:30 AM.
Roza Palace has a restaurant on site.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Self parking on site (VND 100,000 per night)

Food and drink

  • Free full breakfast available daily 6:30 AM to 8:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Scooter/moped rentals

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Elevator (26 inch wide door)
  • Hardwood flooring in room
  • Low-height door lock
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 700000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: VND 100000 per night
  • Administrative fee: VND 100000 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Roza Palace Hotel
Roza Palace Hai Phong
Roza Palace Hotel Hai Phong

Roza Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service
Cat Ba is a resort town with lots of mid-range restaurants and markets selling the same thins. We had hoped to bicycle more but it is very hilly and the bicycles available were not up to the task. With non-beach water, there isn’t that much to do. Roza Palace, is a nice hotel with friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roza

Reception staff very helpful, knowledgeable and friendly. Rooms ok, pool ok, breakfast fast ok, but the staff overall were fantastic. We left with gifts, smiles and hugs. Definitely recommend this hotel because of the location, quality and the brilliant people who work there. Thank you 😊
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved our stay at Roza Palace. The cave interior was so unique and all the hotel staff was very friendly and helpful. It was nice having a simple breakfast in the morning with fresh made to order eggs. I loved that the location was a few minutes walk from the busier areas so it was quiet and peaceful to come back to. Id stay here again if in the area.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little bit of heaven

Absolutely amazing hotel nestled into the rocks. Room clean and airy. Staff excellent and so helpful. Nice location close to shops with shuttles outside to take you around. Nice pool with bar. Great views. Our room had its own private courtyard, a great little sun spot.
Stayed 2 nights in Apr 2024

4/10 Poor

Johan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Nice looking hotel with flaws in a bad spot

The hotel is beautiful although the breakfast was really bad and the coffee pretty awful (instant coffee). We didn't even eat dinner there due to how bad the breakfast was. The staff were really nice and talkative though but only two of the lobby guys could speak decent English. There was no hot water coming from the focet in the bathroom sink and there is no shower curtain or anything so the entire floor got totally soaked and took a long time to dry up. One good thing is that they have smart TV's so you can watch Netflix or Amazon prime if you want. The view is pretty terrible because of the massive construction project going on Infront the entire main tourist street. A good thing is that its walking distance to the beach but on the other hand its farthest away from most of the popular restaurants and bars.
Stayed 6 nights in Feb 2025

4/10 Poor

Gitte

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

kyu in

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024