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Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area
Lobby
Pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪1 min drive‬
  • Hagerstown Suns Municipal Stadium
    ‪5 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Shower, hair dryer

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Lobby

Comfort Suites

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (944)
The price is $137
per night
includes taxes & fees
May 23 - May 24
Comfort Suites

About this property

Sleep Inn & Suites

Hagerstown hotel with free breakfast
This hotel features a fitness center, WiFi in public areas, and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Sleep Inn & Suites offers 96 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is available for a surcharge. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7 AM to 11 PM

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 193 out of 693 reviews
Rating 8 - Good. 218 out of 693 reviews
Rating 6 - Okay. 121 out of 693 reviews
Rating 4 - Poor. 76 out of 693 reviews
Rating 2 - Terrible. 85 out of 693 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was dirty ,the floor had spots and stains in the carpet. Light switches were not in the wall correctly. Had no cable television. Pool was out if order and the vending machine on my floor. The drink machine on the first floor only took cash . It took my money and did not givr me my drink. The person the room next to me had a dog and it barked all night. My mattress had a dent innit like someone had slept there for an extended period of time. Food on the wall by the sink. The breakfast in the morning was very slim pickings. No cream cheese for a bagel.
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 3 nights in Jan 2025

8/10 Good

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 3 nights in Jan 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fridge didn't work, pool was unavailable which was why I went for my granddaughter
Stayed 2 nights in Jan 2025

8/10 Good

Howard E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and a brewery
Stayed 1 night in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, but clean and comfortable! Great Value for the price
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 3 nights in Jan 2025

10/10 Excellent

Solomon

Stayed 2 nights in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Amy

Traveled with partner
Liked: Staff & service
Disliked: Amenities
A good place for a night in a budget hotel! Beds were comfortable and the room was clean. Some maintenance issues: pool out of service, light over sink burned out, dangerous hair dryer connection. Other guests brought dogs into the breakfast area despite signage and employees didn't enforce the "No pets in the eating area".
Stayed 1 night in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

Jemma

Stayed 1 night in Nov 2024

6/10 Okay

chris

Traveled with family
Liked: Cleanliness, staff & service
The property is aging but they are doing renovations. But we booked this hotel specifically to use the pool snd hot tub for relaxing after hiking. Upon checking in we were told it is closed. I never would have booked it knowing that. Still had to pay full price and booking with expedia did not give any better deal than dealing with hotel directly. Overall was not satiafied with booking and deal.
Stayed 1 night in Dec 2024

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is terrible. Dirty!! Room not cleaned well, dirty stained sheets( looks like child peed the bed and they just turned the mattress pad over. I cleaned room with clorax wipes. I changed and put new sheets on myself) pool not working( false advertising that they have a pool.( From comments, pool hasnt worked for months) little / poor lighting in parking lot, hole in wall , pillows ridiculous, noisy heater, toilet paper very thin. Man lurking outside dark front entrance. Told front desk, I was told police had been there, talked to person and he would be leaving ??!! Felt very unsafe and uncomfortable at this hotel. Will not return. Asked for refund, told no because we booked the thurd party( Expedia. Do not recommend this hotel. It is very poorly maintained!!
Stayed 2 nights in Dec 2024

8/10 Good

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was patched together couldnt enjoy it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Stayed 1 night in Dec 2024

6/10 Okay

Olivia

Traveled with family
Liked: Cleanliness, staff & service
Stay was good but we booked for pool and hottub. No one told us upon check in that it was under renovation. My son was disappointed when we found out that we were not going to be swimming.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Edward, Anderson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love that the property is an easy on/off the highway, is next door to a Cracker Barrel for no additional travel to grab a bite after an 8 hour driving day! The Inn is always clean and tidy (just finished cleaning the hallway rugs) and even smells fresh. We also like the breakfast nook - nothing exceptional but perfect for a simple and quick jump start before heading out on another travel day without spending time at a sit down restaurant. I wish some attention could be addressed toward security. The back door to the facility that should require a room key to open, doesn’t even close - never mind lock and has been that way as long as we have been staying here. On this visit, the elevator was broken and because the pet friendly rooms are only on the second floor, we had to wrangle a dog up and down a flight of stairs that we (in our late 70’s) can barely navigate ourselves. Otherwise, another enjoyable stay and looking forward to our next trip through Hagerstown.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was in disgusting condition with regard to cleanliness. Room was not properly cleaned. All carpeting needs cleaning/replacing. We were, however, pleasantly dealt with when requesting a room change. The second room was marginally better. At least the lights worked.
Stayed 1 night in Dec 2024

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place is a dump! I have stayed here multiple times in the last18 months and it just keeps getting worst! Dirty, in extremely poor repair and getting worst. Poor customer service. Pool has never been open! I highly recommend you not consider this hotel. I will not stay here again!
Stayed 4 nights in Nov 2024

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property 6 times over the past 18 or so months because it is very close to where I need to be in the Hagerstown area. This stay was for 5 nights. This was my last time! The property is not being maintained at all. The indoor pool has not been open since the first time I stayed here!!! The carpet is filthy. Pictures are missing from walls. Handles in the room are falling off. There are two sliding doors at the entrance, the outer door was open the entire time, so broke and they are not fixing it. We were on the fourth floor and the shower drain allowed 2-3 inches of water to pool while taking 5 min. showers! The elevator was out on the last night, so we had to carry our bags down. There was no hot breakfast on our last morning, but two girls sat at the front desk talking away! Too lazy to come and get the hot breakfast made! Towels are to be replaced on the third day, that didn’t happen until ask for them on the fourth day. I gave them a poor review before and thought I would give them another chance. BIG Mistake! I will NOT stay here again and highly recommend no one else does.
Stayed 1 night in Nov 2024

2/10 Terrible

Robin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON'T STAY HERE. Absolutely filthy. A worker walks around with a rug cleaner but we never saw it used. I complained to the front desk that our carpet and curtains had stains all over it and trash behind the couch. She Rolled her eyes! And said, " Oh, thats weird, I gave you a room thats hardly used." Our bed had no mattress cover and only a thin sheet. I requested a mattress cover and the woman at the front desk said they were out and needed to order some. I asked for more sheets...3x. Finally 2 hours later the rug washer handler guy knocks at our door, yelled , "housekeeping!" AND LET HIMSELF IN!!!!! Thankfully our dog ran at the door barking and he ran back in the hall. Our dog is friendly but this stranger entering even startled him. The photos online are not what the rooms really look like. The foyer, hall and room carpets were dirty, ripped and covered in stains. They allow dogs but no one cleans up the waste. By the looks of the other patrons in the Breakfast area and hanging around the parking lot, its clear this place is also a rooming house / overflow for addicts and transients due to lack of housing in the area. Back entrance door propoped open late at night. Breakfast consisted of cold instant eggs, cold sausage, mushy tater tots and undercooked microwaved bacon. Apparently, pool amd hot tub closed though not reflected online. Photos online ARE NOT A TRUE REPRESENTATION of what this place really looks like. Beds do not have proper bedding, EVERYTHING has stains
Stayed 2 nights in Nov 2024