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Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Pool
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪1 min drive‬
  • Hagerstown Roundhouse Museum
    ‪5 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Shower, hair dryer

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Lobby sitting area

Country Inn & Suites by Radisson, Hagerstown, MD

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1108)
$124 nightly
The price is $124 total
includes taxes & fees
Country Inn & Suites by Radisson, Hagerstown, MD

About this property

Sleep Inn & Suites

Hagerstown hotel with free breakfast
This hotel features a fitness center, WiFi in public areas, and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Sleep Inn & Suites offers 96 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is available for a surcharge. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7 AM to 11 PM

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 201 out of 708 reviews
Rating 8 - Good. 221 out of 708 reviews
Rating 6 - Okay. 122 out of 708 reviews
Rating 4 - Poor. 77 out of 708 reviews
Rating 2 - Terrible. 87 out of 708 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jill

Traveled with partner
It was close to a lot of restaurants but the fact I couldn't have a working TV in my room was frustrating.
Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Room was clean. Small TV. Hot tub and pool were not working. Hall carpet very stained
Stayed 1 night in Mar 2025

2/10 Terrible

Robert

Disliked: Property conditions & facilities
The hotel had no cable service so no TVs. What? They misled us at checkin with a sign saying there "may" be some trouble with cable. There was no may about it. They should have been upfront and given us the chance to find another hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Keyera

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Me and my family have always stayed here whenever we come down for a visit however, this time was different. The staff were very nice and helpful so I appreciate that. Some of the other guest were presenting some behaviors similar to “tweaking” and it made me extremely uncomfortable seeing as though I traveled with young children
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Crystal

Traveled with pets
Disliked: Amenities
I had paperwork for my service dog who was in training, was not given paperwork to fill out and charged, there was a 200.00 hold on my room for damages the MIGHT occur. Those types of things shouldn’t be hidden in the contract when you sign it I asked for a copy of the contract and was denied. I also asked for a receipt several times and that was denied. When I had a question about my bill, Tonya, who is an associate wagged her finger in my face aggressively. Then, when I tried to resolve the situation with the general manager, Julie, she was not accommodating whatsoever instead of de-escalating. She proceeded to try to escalate the situation and not handle it in a professional manner the outside of the grounds where you are supposed to let the dog relieve itself were littered with trash and human food, which is not suitable for a dog. The floor in my room was also not mopped. Julie continues to make false allegations about the dog, denied the refund. When I asked how long it would take for the $200 to go back into my account I was told by another associate “ I don’t know, call your bank” Clearly, there’s poor leadership at this establishment and it shows it has trickle down from the top all the way to the employees. I do a lot of traveling and I will never stay in a Hilton again. I canceled my stay and I decided to go to Frederick which is a large city with lots of hotels to choose from. This establishment put a $25 hold on my card.
Stayed 2 nights in Mar 2025

2/10 Terrible

wilson

Very bad housekeeping start me wake up at 8:00 when I was sleeping that’s not right and keep me calling all the time was therrible services
Stayed 1 night in Feb 2025

10/10 Excellent

Howard E

Business traveler
Liked: Cleanliness, staff & service
Pool looks to have been out of service for some time should get it fixed as many people book for this aminity
Stayed 1 night in Feb 2025

8/10 Good

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Gerri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed and wasn’t told til after check in
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Passion

Traveled with partner
I wasn’t able to check into my room based off of false information on Expedia and wasn’t able to get a refund for a room I had booked for over a month
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Stayed 1 night in Jan 2025

6/10 Okay

Emma

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was dirty ,the floor had spots and stains in the carpet. Light switches were not in the wall correctly. Had no cable television. Pool was out if order and the vending machine on my floor. The drink machine on the first floor only took cash . It took my money and did not givr me my drink. The person the room next to me had a dog and it barked all night. My mattress had a dent innit like someone had slept there for an extended period of time. Food on the wall by the sink. The breakfast in the morning was very slim pickings. No cream cheese for a bagel.
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 3 nights in Jan 2025

8/10 Good

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 3 nights in Jan 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fridge didn't work, pool was unavailable which was why I went for my granddaughter
Stayed 2 nights in Jan 2025

8/10 Good

Howard E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and a brewery
Stayed 1 night in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, but clean and comfortable! Great Value for the price
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 3 nights in Jan 2025

10/10 Excellent

Solomon

Stayed 2 nights in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025