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Hôtel Jenny

3.0 star property

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Photo gallery for Hôtel Jenny

Garden
Indoor pool, sun loungers
Indoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast included
  • Bar
  • Pool
  • Hot Tub
  • Spa

Explore the area

Map
84, rue de Hégenheim, Hagenthal-le-Bas, Haut-Rhin, 68220
  • Novartis Headquarters
    ‪9 min drive‬
  • Basel University
    ‪10 min drive‬
  • Basel Zoo
    ‪10 min drive‬
  • Mulhouse (MLH-EuroAirport)
    ‪17 min drive‬

Room options

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

Mercure Bale Mulhouse Aeroport

  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, (944)
The price is $122
per night
$137 total
includes taxes & fees
Mar 6 - Mar 7
Mercure Bale Mulhouse Aeroport

About this property

Hôtel Jenny

3-star Hagenthal-le-Bas hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hôtel Jenny offers 30 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hagenthal-le-Bas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Swedish massages and massages.
In addition to an indoor pool, Hôtel Jenny provides a hot tub, a sauna, and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 86 square feet (8 square meters) include conference space. This family-friendly hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. A total renovation of this property was completed in November 2024.

Hôtel Jenny is a smoke-free property.

A complimentary local cuisine breakfast is served between 7:00 AM and 10:00 AM on weekdays.
JENNY - This restaurant specializes in French cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JENNY

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fishing
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Piano
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 86 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Dock
  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1930
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to January 5:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool
The following facilities are closed on Christmas Eve and Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 21.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per person (one-way)
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 21.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Jenny
Hotel Jenny Hagenthal-le-Bas
Jenny Hagenthal-le-Bas
Hotel Jenny
Hôtel Jenny Hotel
Hôtel Jenny Hagenthal-le-Bas
Hôtel Jenny Hotel Hagenthal-le-Bas
Hotel Brasserie JENNY Spa Fitness near Basel

Hôtel Jenny Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 265 reviews
Rating 8 - Good. 93 out of 265 reviews
Rating 6 - Okay. 12 out of 265 reviews
Rating 4 - Poor. 4 out of 265 reviews
Rating 2 - Terrible. 1 out of 265 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

German

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, quaint hotel outside of Basel. We found a parking spot fairly easily. We choose to take a bus into Basel, which was easy and affordable. Just a short walk to the stop. Everyone was very nice and helpful. They worked hard to keep the guests happy. The breakfast was very good. The restaurant was excellent. This is not a business hotel but a nice getaway. We did not use the pool, but it looked nice. The back garden was nice, with a stream running along it. Relaxing. They do have an outdoor hot tub, but the water looked like it needed to be changed out. It was a little green and foamy. The rooms were large and comfortable. The little tables next to the bed were attached to the wall but were sloped and needed repair. Just some minor maintenance issues. Overall a good stay and would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco, London

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay HERE!
If you want a relaxing location for your next trip stay HERE! The hotel is very well kept, the staff go above and beyond, the food at breakfast and in the adjoining restaurant is top notch and the pool/sauna/hot tub area is superb! Book this hotel you won’t regret it!
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnificent property
A really beautiful property to stay at. The rooms are very well appointed, clean and quiet. The staff are all very friendly. The pool is wonderful. The area is lovely. Highly recommended
Stayed 1 night in Apr 2024

6/10 Okay

Tazire

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
No 24 hour duty, this place seems strange at night walking, there is literally nothing around the area besides the border which was interesting
Stayed 2 nights in Mar 2024

6/10 Okay

Anthony

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Room fine , garden great for the dog , food and wine poor and expensive. Staff helpful and cheerful.
Stayed 1 night in Sep 2023

10/10 Excellent

JANE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing spot near the water. Beautiful trees and grassy area
Stayed 1 night in Jun 2023

10/10 Excellent

Søren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice stay, more than expected. Friendly staff, really enjoyed the pool.
Stayed 1 night in Aug 2021

10/10 Excellent

Scotty, Ogden UT

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was removed from big city life yet so close to so many places to eat or shop. The entire staff was friendly and went out of their way to ensure an enjoyable stay. The indoor swimming pool, lounge area and breakfast are worth writing home about. We wished we had eaten our evening meal at the hotel restaurant, but instead decided to go into Basel. The menu variety and lower cost at Hotel Jenny made our in town decision regretful. Prior to leaving “Lin” provided us directions on where to park in Basel and suggested places to see which included a small boat ride across the Rhein River for less than $2 a person. Thanks Lin!!! Hotel Jenny is THE PLACE to stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Very enjoyable stay. Excellent hotel with great facilities. Good restaurant and easy parking.
Stayed 1 night in Apr 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Jenny - Great Stay!
A very nice hotel that is quiet, clean and comfortable. I had dinner at the attached restaurant, and it was quite good, as was the breakfast in the morning. The staff was very accommodating. I will stay here again the next time I am here for business.
Stayed 1 night in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A very nice hotel. Clean comfortable beds, big rooms, Lovely swimming pool, steam bath and sauna, all kept very clean and well maintained. Plenty of parking space and nice affordable restaurant as part of the hotel. Lovely breakfast and nice staff. Good value for money. Internet worked ok and shower water pressure was sufficient. Feels like the owners take pride in running a good hotel. 15-20 minutes away from Basel, but enough little shops and other restaurants in the surrounding.
Stayed 5 nights in Nov 2018

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect peaceful stay
Very pleasant stay. Everything was perfect.
Stayed 1 night in Sep 2018

4/10 Poor

sj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for holiday, not for business travellers
Let down by tragically slow wifi connection - we had a file to send and had to get a cab to the nearest hotel with a good connection - at a cost of 50 Euros. Lovely for a 'get away from it all break' but don't stay for business
Stayed 1 night in Sep 2017

10/10 Excellent

phil, Aasheville, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outside town, peaceful, easy to get to town
Great location and beautiful location. Short walk to bus/light rail system to get anywhere you want to go in the Basil area. We loved our stay! Included breakfast was delightful and the restaurant is a great place for an evening meal.

10/10 Excellent

Darlene, Lakewoid, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very serene environment
Very friendly staff. Great food (veal minion was wonderful) small French town!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the countryside, easy parking, super friendly staff

8/10 Good

Gregg, USA

Liked: Cleanliness, staff & service, room comfort
good
Good hotel but very dated, good restaurant, nice garden, pool was OK, staff very friendly and helpful, located in the countryside but close to Basel and the airport.

8/10 Good

Afshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pascal

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Jane, Melbourne, Australia

Liked: Cleanliness, staff & service, room comfort
The staff were excellent at the Hotel Jenny, we were very impressed. Very friendly and obliging. The hotel is in a quiet neighbourhood but easily accessible from Basel. Good for an overnight stop. The breakfast was good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet area for a couple of nights.
The outside appearance is pleasant, the staff were excellent in every respect, the room was fine, the bed comfortable, and we enjoyed our two day stay.

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort