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Heartland Hotel Haast

3.0 star property

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Photo gallery for Heartland Hotel Haast

View from property
Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Outdoor dining
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Haast-Jackson Bay Road, Haast, 7886
  • Haast Visitor Centre
    ‪5 min walk‬
  • Aotearoa Gemstones
    ‪2 min drive‬
  • Haast Beach
    ‪13 min drive‬

Room options

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 1066 sq ft
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 710 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Family Room

  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

One-Bedroom Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About this property

Heartland Hotel Haast

3-star Haast hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Wireless Internet access is complimentary. This family-friendly hotel also offers an arcade/game room, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

Heartland Hotel Haast is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Frontier Café & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 16.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 156 out of 621 reviews
Rating 8 - Good. 261 out of 621 reviews
Rating 6 - Okay. 148 out of 621 reviews
Rating 4 - Poor. 42 out of 621 reviews
Rating 2 - Terrible. 14 out of 621 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Leonie

Liked: Cleanliness, staff & service, room comfort

Happy @ H H H

Overnight stay here before we travelled over the Haast Pass. Old style hotel in large grounds. Suitaed our needs for one night. Clean & comfortable. Good bar and restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and welcoming. Would recommend too others
Stayed 1 night in Mar 2025

10/10 Excellent

Tammara, Tracy

Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All requirements reached for a quick stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay between franz josef, and queenstown, especially when not familiar with winding roads, and driving in pouring rain.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A spacious room with a very comfortable bed. Great for an overnight stay. Value for money
Stayed 1 night in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

JENEFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the bagels
Stayed 1 night in Mar 2025

8/10 Good

Lin

Traveled with partner
Liked: Amenities
Nice reception Breakfast options looks to ok for the price.
Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food options and entertainment options. Very friendly and helpful staff
Stayed 1 night in Mar 2025

8/10 Good

Meggin

Traveled with partner
Disliked: Property conditions & facilities
The property was in beautiful location, the bar/cafe was convenient. Great car parking and we were lucky to have a picnic table outside our room.The water dripping out of toilet into a bucket was a concern, as was the noise of the bathroom fan.
Stayed 2 nights in Mar 2025

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, staff & service
A little tired Property. Staff very nice and Rooms were clean. Pup and Restaurant were nice
Stayed 1 night in Mar 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

A bit tired, but overall great value for money
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kerry, Winton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Orland, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older style motel where you drive up and park in front of your rental. The units are spacious and beds were super comfortable. A lot of upgrading has been done. Would definitely stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

1 night stay. Great location to begin travelling up the west coast and good to have the cafe bar on the complex.
Stayed 1 night in Feb 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Its right by the only gas station
Stayed 1 night in Feb 2025

4/10 Poor

Lee-anne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Parking for the rooms is inconvenient, especially when raining, beds are worn out, tv reception was very poor, we could not watch due to it dropping out constantly, no bathroom benches for toiletries. Very overpriced for the quality on offer.
Stayed 1 night in Feb 2025

4/10 Poor

Wai

Disliked: Cleanliness, property conditions & facilities
Cutlery and cups stained and dirty Obviously hasnt had an upgrade in decades.I stay in alot of motels/hotels and this ranks at entry level. A place to rest your head and thats about it.
Stayed 1 night in Feb 2025

8/10 Good

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is an old hotel. Staying there, you are going a generation back in time, perhaps reflecting Haast itself. The hotel, however, is very clean. The staff is super friendly. The hotel hosts a restaurant, where locals seem to like to hang out. The food and beer are good, the atmosphere is chilled, and there is a pool table!!Overall, we enjoyed our stay and would recommend it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there was a misunderstanding at Checking in but after that everything was excelent and due to the misunderstanding they offered free diners
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet Baby!
Stayed 1 night in Feb 2025

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness
Out on a limb. Nothing around except adjoining bar. However as a one night stopover, good.
Stayed 1 night in Feb 2025

10/10 Excellent

Neil, Rothesay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable 2 night stay. The room was clean, quiet, roomy enough, and comfortable. The restaurant served delicious food and had a very lively atmosphere. We met lots of interesting travellers and local people at the Haast hotel, it was a rich cultural experience.
Stayed 2 nights in Feb 2025