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Halong Sapphire Cruise

4.0 star property

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Photo gallery for Halong Sapphire Cruise

Terrace/patio
Massage
Premium Double or Twin Room (FREE Two-way Transfer Service) | Down comforters, minibar, in-room safe, desk
Front of property
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
Gate 26 Tuan Chau Harbour, Ha Long, Quang Ninh

Room options

View all photos for Suite Double Room (FREE Two-way Transfer Service)

Suite Double Room (FREE Two-way Transfer Service) | Down comforters, minibar, in-room safe, desk

Suite Double Room (FREE Two-way Transfer Service)

  • 237 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room (FREE Two-way Transfer Service)

Down comforters, minibar, in-room safe, desk

Deluxe Single Room (FREE Two-way Transfer Service)

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room (FREE Two-way Transfer Service)

Premium Double or Twin Room (FREE Two-way Transfer Service) | Down comforters, minibar, in-room safe, desk

Premium Double or Twin Room (FREE Two-way Transfer Service)

  • 193 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Family Connecting Room (FREE Two-way Transfer Service)

Down comforters, minibar, in-room safe, desk

Deluxe Family Connecting Room (FREE Two-way Transfer Service)

  • 322 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Bed and 2 Large Twin Beds

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Deluxe Triple Room (FREE Two-way Transfer Service)

Deluxe Triple Room (FREE Two-way Transfer Service) | Down comforters, minibar, in-room safe, desk

Deluxe Triple Room (FREE Two-way Transfer Service)

  • 193 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room (FREE Two-way Transfer Service)

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room (FREE Two-way Transfer Service)

  • 172 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

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Exterior

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4.4 out of 5, Excellent, (74)
The price is $276
per night
$313 total
includes taxes & fees
Mar 7 - Mar 8
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About this property

Halong Sapphire Cruise

4-star Ha Long cabins with balconies
Along with an outdoor pool, this cruise ship has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Halong Sapphire Cruise offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Beds feature down comforters. Televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the cruise ship include an outdoor pool.
Dining options at the cruise ship include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of meeting rooms and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly cruise ship also offers an outdoor pool, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service. Parking is available onsite for a surcharge.

Halong Sapphire Cruise has designated areas for smoking.

Sapphire Bar - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (VND 250,000 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sapphire Bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 15

Check-out

Check-out before 9:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Cruise registration must be completed 2 days in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.
Please be advised that this property is a cruise ship and not a standard hotel.
Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1800000 per vehicle (one-way)
  • Self parking fee: VND 250000 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Halong Sapphire Cruise Ha Long
Halong Sapphire Ha Long
Halong Sapphire
Halong Sapphire Cruise Cruise
Halong Sapphire Cruise Ha Long
Halong Sapphire Cruise Cruise Ha Long

Halong Sapphire Cruise Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend room 408. Whole cruisecwas great
Stayed 2 nights in Nov 2024

8/10 Good

Shao-Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Ha Long Bay is beautiful and staff from the cruise are very friendly. It was a good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip with Sapphire cruises was amazing. The staff are so lovely, they provide you with SO much amazing food and the rooms are beautiful. There was nothing that could have improved our experience, a very memorable trip.
Stayed 2 nights in Aug 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

LINDSAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, drinks, service and affordability. Expertly handled tour. Punctual travel schedules. A soul satisfying experience !
Stayed 1 night in May 2024

10/10 Excellent

Gerrit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and staff were amazing! Definitely a must do in Ha Long Bay! Gorgeous views and non-stop food, can not believe we got so much! The staff had small activities planned and everyone on the boat got to know each other. Great time
Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff
The staff was incredible and the food was fabulous.
Stayed 1 night in Feb 2024

10/10 Excellent

Suat Theng Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic Halong Bay
Excellent experience. Sunny was a wonderful host
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip!
We did 2 nights which was just the right amount of time- it really was an amazing trip! The boat was just lovely, staff were excellent and the food was top rate. A few things to know - you need to take your own drinking water. You are charged for all drinks incl water and the charges are very high in USD. The itinerary is great, but it’s also very busy. We loved it! And completely accomodating for our Miss 6.
Stayed 2 nights in Sep 2019

6/10 Okay

Iris

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The ship was older than it looked on the photos of the website. The stuff was nice to upgrade our room so we had lots of space on the terrace to our selves, but it was at the back of the boat so it was too hot to be there( they need a fan) and near the engine so it was loud most of the time so not much use for the upgrade. The activity was not clear till you get on the ship and they cancelled Thai chi lesson in the morning and the cooking class of 5 minutes is a joke. Only few spoke English, but the stuff were all nice. As I paid bit more than other Cruise, it was little bit disappointing.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and cruise. Free transfer to and from the hotel. Started off with a problem but cruise staff fixed it for me effic
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
I went for two days and one night through Saphire and the following are the pros and cons: PRO: -Good service -Good rooms and jacuzzi in the bathroom - Free activities like swimming and kayaking CONS: -Most of the staff members don’t understand English making it difficult to communicate -The cooking class was a five minute class which seemed repetitive because we made the exact same rice paper rolls for dinner the day before. - drinks are three times expensive as compared to Restraunts in Hanoi and if you get your own alcohol, they charge you for that too. - if you have a liking towards think and tough pillows, you’re ready for a good sleep. - you will be in Vietnam but most of your meals will be western and bland. (They even had unsalted bacon) Overall enjoyed the complete trip because ha long bay is beautiful and waking up to the view is an experience by itself.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEW CRUISE, great food and friendly staff Never regret to book Sapphire cruise. Free pick up and drop around Hanoi old quarter to cruise by bus ,The room was spacious and comfy. The jaccuzzi was excellent too. There is a good selection of movies to choose from on the TV in the room. I did enjoy activities: kayaking, swimming... and Lots of time to relax by myself, no rushing at all. I love the way they set foods. It's look great and tasty I would recommend this trip on this ship and would love to return myself in the summer.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good, staff were friendly, I would have liked a bit more cruising around in the Sapphire.
Stayed 2 nights in May 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ikke for alle, men sikkert fint for noen
Sikkert en fin reise for sosiale backpackere, med party og karaoke. Desom du heller vil slappe av og nyte utsikten som vi ville, bør du booke et annet cruise.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stuff was very very kind and friendly!!! the ship was awesome and not to big..has the perfect sice for a relaxing and good trip. the food was awesome! everything was really good ..also Thu, our guide was so nice and awesome. thank you
Stayed 2 nights in May 2024

10/10 Excellent

SANDRA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort en un entorno idílico
El crucero está genial, la comida es exquisita y abundante. Los cocktails son mejorables.
Stayed 1 night in Apr 2024

8/10 Good

Andre

Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019