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Hyatt Regency Gurgaon

5.0 star property

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Photo gallery for Hyatt Regency Gurgaon

Lobby sitting area
2 outdoor pools
Bar (on property)
Hallway
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
New Delhi NCR, NH8, Sector 83, Gurugram, Delhi N.C.R, 122004
  • Tata Consultancy Services
    ‪9 min drive‬
  • Good Earth City Centre
    ‪14 min drive‬
  • Lohagarh Farms
    ‪24 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed (Regency)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Regency)

  • 947 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

  • 473 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Club Access)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Club Access)

  • 473 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Club Access)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Club Access)

  • 473 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 473 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Room

Minibar, in-room safe, desk, laptop workspace

King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite King Non Smoking

Separate tub and shower, deep soaking tub, rainfall showerhead

Regency Suite King Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club King Room

Minibar, in-room safe, desk, laptop workspace

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room Non Smoking

Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Club Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Regency Executive Suite

Minibar, in-room safe, desk, laptop workspace

Regency Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Regency Suite King

Living area | 40-inch flat-screen TV with satellite channels, TV, toys

Regency Suite King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room

Minibar, in-room safe, desk, laptop workspace

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Regency Suite King Part smoking

Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Regency Suite King Part smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for King Room Non Smoking

Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Room Part smoking

Minibar, in-room safe, desk, laptop workspace

King Room Part smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room Part Smoking

Minibar, in-room safe, desk, laptop workspace

Club Twin Room Part Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Part Smoking

Minibar, in-room safe, desk, laptop workspace

Twin Room Part Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

Minibar, in-room safe, desk, laptop workspace

Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Club King Room Part smoking

Minibar, in-room safe, desk, laptop workspace

Club King Room Part smoking

  • Sleeps 3
  • 1 King Bed

View all photos for King Or Twin Room Non Smoking

Miscellaneous

King Or Twin Room Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Club King Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Club King Room Non smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Gurgaon Udyog Vihar

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (525)
The price is $126
per night
$149 total
includes taxes & fees
Feb 22 - Feb 23
Hyatt Place Gurgaon Udyog Vihar

About this property

Hyatt Regency Gurgaon

5-star Gurugram hotel with restaurant
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hyatt Regency Gurgaon offers 451 accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shvasa Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Hyatt Regency Gurgaon features a full-service spa, 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 16 meeting rooms, and limo/town car service. Event facilities measuring 40000 square feet (3716 square meters) include a conference center. This luxury hotel also offers a children's pool, spa services, and multilingual staff. For a surcharge, the property provides an area shuttle within 60 kilometers and an airport shuttle (available 24 hours). Complimentary self parking and covered valet parking are available on site.

Hyatt Regency Gurgaon has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kitchen District - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open 24 hours. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 60 km
  • Limo/town car service
  • Free extended parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,200 for adults and INR 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kitchen District
  • The Lounge

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (40,000 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1200 for adults and INR 600 for children
  • Airport shuttle fee: INR 3800 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Gurgaon Hyatt
Gurgaon Hyatt Regency
Hyatt Gurgaon
Hyatt Regency Gurgaon
Hyatt Regency Hotel Gurgaon
Regency Gurgaon
Hyatt Regency Gurgaon Hotel Gurugram
Hyatt Regency Gurgaon Gurugram
Hyatt Regency Gurgaon Hotel
Hyatt Regency Gurgaon Gurugram
Hyatt Regency Gurgaon Hotel Gurugram

Hyatt Regency Gurgaon Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 452 reviews
Rating 8 - Good. 147 out of 452 reviews
Rating 6 - Okay. 37 out of 452 reviews
Rating 4 - Poor. 17 out of 452 reviews
Rating 2 - Terrible. 19 out of 452 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Won’t go back
Nothing but issues from checking in to check out. Don’t go to their restaurants unless you want flies in your food. Aircon in our room wasn’t working, was really cold. Reception staff were friendly. The restaurant manager was rude.
Stayed 1 night in Oct 2024

8/10 Good

NANDISH

Stayed 1 night in Oct 2024

10/10 Excellent

Ravi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

nimer

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 3 nights in Jun 2024

6/10 Okay

Dikshit

Stayed 2 nights in May 2024

8/10 Good

Hemanth Kumar

Traveled with group, Business traveler
Liked: Amenities
Shower stand fell off
Stayed 1 night in Feb 2024

6/10 Okay

MFazal

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It seems to be an old property..
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended due to cleanliness standards!
Not a nice stay due to hygience condition and cleanliness of room.
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Top class hotel with a few flaws easily remedied
Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside. The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm. Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles. No information in rooms regarding hotel facilities. Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights. The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.
Stayed 6 nights in Jan 2024

2/10 Terrible

Amit

Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Dipti

Traveled with family
Liked: Staff & service, property conditions & facilities
Food and beverages team in Kitchen direct were very helpful indeed. Rahul Bhardwaj was on duty for most of our stay and his attention to details and customer focus is commendable well done, Rahul and thank you The team leader in the above section was also very customer focused and attentive. Thank you
Stayed 2 nights in Nov 2023

10/10 Excellent

Deeksha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Manpreet

Stayed 2 nights in Nov 2023

2/10 Terrible

Parineeta

Liked: Property conditions & facilities
Disliked: Staff & service
Unprofessional staff and front desk manager. Usually refrain from being specific and giving names, but need to mention about Diksha and the harrowing experience. The behavior was totally uncalled for. Arrived at the property after a long flight, did two rounds of walking between the room on the 9th floor and the front desk since the keys for room did not work! Requested Diksha to give spare keys for the 3rd time but still weren’t provided and a new room got allotted on the 14th floor. At the time of check out, went to the front desk to check and to clear all the dues and was told they were already done through expedia. After half an hour and on our way to the airport we get chasers and multiple calls that the dues weren’t paid. And it was simply an “error” from the front desk. When we requested them to get in touch after 10 days once we received the cc statement, we are still being harassed by multiple calls and really rude tone by Ms Diksha, who hence forth I requested not want to engage with! It is not always the guests who create a ruckus and throw tantrums. The hotel staff has to respectful and empathetic towards the guests. The first rule of hospitality industry is to be able to create an experience, be generous and friendly toward the guests.But no apologies or regret was shown at the time of checking in, when we had to run back and forth between the rooms n front desk.A regular guest at the Delhi Hyatt regency but what ill behaved staff at your Gurgaon property.

4/10 Poor

Chetna Jadon

Stayed 2 nights in Oct 2023

4/10 Poor

MOHIT

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ordered food for in room dining and all we got were hung up calls. The manager did take the food on tab but after 2.5 hrs. Never expected this out of Hyatt property.
Stayed 1 night in Oct 2023

4/10 Poor

ishani

Traveled with group
Disliked: Staff & service
Room service was very slow… many basic amenities were not there in the room itself …. AC was not working well … breakfast buffet was below average .. food cold dry …most of them at least … staff was polite but overall experience it does not do justice to Hyatt hotel chain brand name.
Stayed 1 night in Oct 2023

4/10 Poor

Anup

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very average
Stayed 2 nights in Sep 2023

10/10 Excellent

Arnab Kumar

Stayed 2 nights in Sep 2023

10/10 Excellent

Sailesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot go wrong
Amazing hotel. Lovely staff. Excellent food. Will definitely go back when back in Delhi.
Stayed 1 night in Sep 2023

8/10 Good

baldev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD STAY WITH FAMILY
Not good food this time.
Stayed 1 night in Sep 2023

10/10 Excellent

Sanjeev

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023