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Sheraton Guayaquil Hotel

5.0 star property

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2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
$148
Sep 14 - Sep 15

Explore the area

View in a map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999
  • Mall del Sol Shopping Center
    ‪1 min walk‬
  • Guayaquil Convention Center
    ‪7 min walk‬
  • San Marino Mall
    ‪2 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪15 min walk‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Deluxe Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (High Floor)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible, Bathtub

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible, Bathtub

  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Superior Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

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  • Free WiFi
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About this property

Sheraton Guayaquil Hotel

5-star Guayaquil hotel, connected to a shopping center in Simón Bolívar
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Sheraton Guayaquil Hotel offers 139 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.
Sheraton Guayaquil Hotel features 2 hot tubs, an outdoor pool, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Guayaquil Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cooks - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
La Fuente - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cafe Bar - This bar specializes in international cuisine and serves lunch and light fare. Happy hour is offered.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Bar
  • Cooks
  • La Fuente

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Sheraton Guayaquil Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 372 out of 580 reviews
Rating 8 - Good. 134 out of 580 reviews
Rating 6 - Okay. 34 out of 580 reviews
Rating 4 - Poor. 20 out of 580 reviews
Rating 2 - Terrible. 20 out of 580 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rosy, Sioux City

Stayed 1 night in May 2025

8/10 Good

Nicolas Acosta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Eliana, Linden

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love that the property is clean, and you can walk to the Mall of the Sol, which is safe and offers a nice spa, pool, and Jacuzzi.
Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in May 2025

6/10 Okay

LEE MAN CHEONG, Longmont

Traveled with partner
Liked: Staff & service
Close to airport. Staff and service are very helpful. Decent restaurant.
Stayed 1 night in May 2025

10/10 Excellent

Kristel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En Guayaquil no hay ningún hotel 5 estrellas. El que diga lo que contrario no entiende que es solo marketing. Ahora bien, en la categoría más alta, un 4 estrellas ese sí es el Sheraton: limpio, cómodo y con buen menú de comida y bebidas. El personal siempre tiene una sonrisa.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
It was close to everything. A mall is just across the Hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Alexandra

Stayed 1 night in Mar 2025

10/10 Excellent

Letys Mariang Ellefson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying at the Sheraton! The staff is super friendly and kind. The room super clean and the bed very comfortable.
Stayed 6 nights in Apr 2025

10/10 Excellent

Diana

Stayed 2 nights in Mar 2025

6/10 Okay

joseph

Stayed 2 nights in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. I would definitely go back.
Stayed 3 nights in Mar 2025

10/10 Excellent

MILLER A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great no complaints at all
Stayed 1 night in Mar 2025

10/10 Excellent

Verónica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient airport shuttle.
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you everyone and Lorena! Excellent customer services and kindness.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 6 nights in Feb 2025

2/10 Terrible

Wilson

Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Feb 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told we could go to happy hour on the 8th floor. The hamburgers were old meat and the fruit cocktails had old, terrible fruits. The desserts were dried. Terrible food on the happy hour floor. Breakfast downstairs was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey, san francisco

Stayed 1 night in Jan 2025

10/10 Excellent

Huldeni R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and service was great. The staff is quite friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Close to the airport, clean, good food, close to shopping mall, good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing
Stayed 3 nights in Dec 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024