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Hotel Palace Guayaquil

4.0 star property

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Photo gallery for Hotel Palace Guayaquil

Lobby
Front of property
Meeting facility
Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
  • Malecon 2000
    ‪5 min walk‬
  • Santa Ana Hill
    ‪19 min walk‬
  • San Marino Mall
    ‪5 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

7.8 out of 10
Good
(7 reviews)
  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite Junior

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite Junior

  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • Sleeps 2
  • 2 Queen Beds

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Reception

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
$98 nightly
The price is $98 total
All taxes and fees included in total
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About this property

Hotel Palace Guayaquil

4-star hotel in Downtown Guayaquil
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hotel Palace Guayaquil offers 95 accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries.

This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 1722 square feet (160 square meters) include a conference center. For a surcharge, the property provides an area shuttle within 5.00 km and an airport shuttle (available 24 hours). This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Palace Guayaquil is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Palace Restaurante - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palace Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1,722 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Hotel Palace Guayaquil Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 879 reviews
Rating 8 - Good. 245 out of 879 reviews
Rating 6 - Okay. 45 out of 879 reviews
Rating 4 - Poor. 10 out of 879 reviews
Rating 2 - Terrible. 10 out of 879 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mara, North Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Pia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room, good food
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Stayed 1 night in Mar 2025

10/10 Excellent

Hugo G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hugo

Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Stayed 1 night in Feb 2025

6/10 Okay

James, Bloomington

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has a terrible musky order that needs to be removed!
Stayed 1 night in Jan 2025

6/10 Okay

Karol

Liked: Cleanliness, staff & service, room comfort

Great location, but dated. Not a 4 star hotel

Great location, walking distance to Malecón & iguana park. comfortable king bed. Lovely staff… the hotel itself is dated. With carpets and musty smell in room.
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

serena, Altamonte Springs

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived I turn around and left without giving check in. The front of the hotel was man’s drinking And loud almost at 11 pm the I arrived call the hotel and let them know the I didn’t feel safe checking in and they told me the unfortunately they can not refund. I told them the my safety are more important and left. This is not a safe area. Lots of homeless sleeping stone the area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at this hotel for years. It is In the middle of the city center so it’s easy to walk everywhere. The hotel is clean and safe. Rooms are comfortable. Staff is AMAZING! I love all staff but Christian in reception is the best! The breakfast buffet is excellent. I’ve been staying here for 10 years and wouldn’t change.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison, Livingston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Hugo G

Stayed 1 night in Oct 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jim, Bloomington

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property had musky order on floor 1!
Stayed 1 night in Nov 2024

10/10 Excellent

Adan A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas que trabajan en el hotel son muy amables
Stayed 7 nights in Oct 2024

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the suit
Stayed 3 nights in Oct 2024

10/10 Excellent

Abdul

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in central Guayaquil.
Stayed 9 nights in Sep 2024

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service
No problems checking in after our late arrival. Hotel was able to arrange a last minute late airport pickup which made life easier. Great communication between hotel and us. Attentive and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff were polite any questions or concerns I had they would resolve it immediately.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hayvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
These are super nice and provide the best service, taking care of all our needs
Stayed 1 night in Sep 2024

10/10 Excellent

Fausto, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, the staff was friendly the room was cleaned the only thing i can say is when i arrived to the hotel i had to bring my own luggage upstairs with me the bell guy did not bring it up to the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Edison, woodsdie

Stayed 1 night in Aug 2024