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Hilton Colon Guayaquil

4.5 star property

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Photo gallery for Hilton Colon Guayaquil

Lobby
Lobby
Outdoor pool, pool umbrellas
42-inch Smart TV with cable channels, TV, iPod dock
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Free airport shuttle
  • Breakfast available

Explore the area

Map
Av Francisco de Orellana Mz 111, Guayaquil
  • World Trade Center
    ‪9 min walk‬
  • Mall del Sol Shopping Center
    ‪12 min walk‬
  • San Marino Mall
    ‪2 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, Business Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 42-inch Smart TV with cable channels, TV, iPod dock

Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 42-inch Smart TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Business Lounge Access

Executive Suite, 2 Queen Beds, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 2 Queen Beds, Business Lounge Access

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Wyndham Guayaquil Puerto Santa Ana

  • Pool
  • Hot Tub
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, (1003)
The price is $115
per night
$129 total
includes taxes & fees
Mar 17 - Mar 18
Wyndham Guayaquil Puerto Santa Ana

About this property

Hilton Colon Guayaquil

Hotel in Kennedy
This hotel features 5 restaurants, a full-service spa, and an outdoor pool. Free valet parking and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Hilton Colon Guayaquil offers 294 air-conditioned accommodations with iPod docking stations and minibars. 42-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elements Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
In addition to a full-service spa, Hilton Colon Guayaquil features an outdoor pool and a hot tub. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business-related amenities consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 44778 square feet (4160 square meters) include a conference center. This Art Deco hotel also offers a 24-hour fitness center, a sauna, and spa services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking and valet parking are available on site. The property offers extended parking privileges to guests.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Portofino - This restaurant specializes in international cuisine and serves dinner only.
Sal y Pimienta - This restaurant serves breakfast, lunch, and dinner. Open daily.
Vereda Tropical - Overlooking the pool, this restaurant serves lunch and dinner. Open daily.
Kioto Sushi Bar - This sushi bar serves lunch and dinner. Open daily.
Cafe Colon - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (USD 14.64); wired internet (surcharge)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 32 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe Colon
  • Kioto Sushi Bar
  • Portofino
  • Sal y Pimienta
  • Vereda Tropical

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (44,778 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 42.7 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 15 percent destination fee will be charged
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32 per person
  • Fee for wireless internet in public areas: USD 14.64 (rates may vary)
  • Fee for wired internet in public areas: USD 14.64 (rates may vary)
  • Rollaway bed fee: USD 42.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Colon Guayaquil
Colon Hilton Guayaquil
Guayaquil Hilton
Guayaquil Hilton Colon
Hilton Colon
Hilton Colon Guayaquil
Hilton Colon Hotel
Hilton Colon Hotel Guayaquil
Hilton Guayaquil
Hilton Guayaquil Colon
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Guayaquil
Hilton Colon Guayaquil Hotel Guayaquil

Hilton Colon Guayaquil Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 689 reviews
Rating 8 - Good. 138 out of 689 reviews
Rating 6 - Okay. 61 out of 689 reviews
Rating 4 - Poor. 30 out of 689 reviews
Rating 2 - Terrible. 40 out of 689 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Stayed 2 nights in Nov 2024

10/10 Excellent

CESARALFREDO, Riverside

Location ,excellent facilities , everybody treats you well!!
Stayed 1 night in Nov 2024

10/10 Excellent

CESARALFREDO, Riverside

Liked: Staff & service, amenities, property conditions & facilities
Location, safety, staff goes above and beyond to accommodate or satisfy your needs
Stayed 6 nights in Nov 2024

2/10 Terrible

fernando, Key Biscayne

Stayed 1 night in Oct 2024

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, lots dining. Area around not nice. Noisy lounge music I’m hearing in my room on 5th floor, as I’m writing at 10. I have a 4:00 bus to airport, no sleep
Stayed 1 night in Nov 2024

10/10 Excellent

Karissa

Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Jul 2024

10/10 Excellent

Danniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

TAHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay !
Stayed 1 night in Oct 2024

10/10 Excellent

Lila

Stayed 4 nights in Oct 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and professionalism
Stayed 3 nights in Oct 2024

10/10 Excellent

Najibe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 3 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The safety and convenience to get to everywhere
Stayed 1 night in Sep 2024

8/10 Good

Cristina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to the airport, the hotel is great, great food also. The only bad thing is, if you get a room in front of the elevator there is no soundproof in the room, and you can hear everything that is going on in the lobby, in our case it was the weekend and they were having singers over, so the concert you could hear from out room in the 4th floor. Other than that is a great hotel with airport shuttle that runs every half an hour and it's a 5min drive to and from the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 3 nights in Sep 2024

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service.
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Stayed 1 night in Sep 2024

10/10 Excellent

Yannorkis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service, property conditions & facilities
It seems that room had been closed for awhile because of strong humidity odor. Had to open windows for a few hours. Great service. Nice room
Stayed 1 night in Sep 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

ERIC, Walnut

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Olga

Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can notice age of it
Stayed 1 night in Sep 2024

6/10 Okay

Randall

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice infraestructure, bad service
Regarding the shuttle from the airport, I understand that many other people who are sharing the same flight or arriving on other flights at the same time are also requesting the shuttle services. However, the hotel cannot wait indefinitely for every passenger to board the van. I ended up waiting for over 30 minutes for a passenger who never arrived. I believe it's reasonable to expect people to wait for 10 minutes, but 30 minutes is excessive. Additionally, I had to call the front desk three times because I forgot my toothbrush. This makes me question the hotel's customer service management. Furthermore, I noticed that a 10% tip was charged to my bill without my approval. While the hotel is very nice, I am very disappointed with the service.
Stayed 4 nights in Sep 2024