Grand Hotel Guayaquil, Ascend Hotel Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Guayaquil, Ascend Hotel Collection

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Property amenity
Minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • Spa

Explore the area

Map
Boyaca 1615, Guayaquil, Guayas
  • Malecon 2000
    7 min walk
  • La Pepa de Oro
    1 min walk
  • Guayaquil Bus Terminal
    10 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    19 min drive

Room options

Deluxe Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 King Bed, Non Smoking

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hotel Guayaquil, Ascend Hotel Collection

4-star hotel in Downtown Guayaquil
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Housekeeping is available on request.
Grand Hotel Guayaquil, Ascend Hotel Collection offers 181 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
In addition to a children's pool and an outdoor pool, Grand Hotel Guayaquil, Ascend Hotel Collection provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 9149 square feet (850 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, spa services, and an arcade/game room. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Grand Hotel Guayaquil, Ascend Hotel Collection is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
La pepa de oro - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
La Tortuga - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking; reservations required
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free covered self parking on site
  • Covered valet parking on site (USD 8 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La pepa de oro
  • La Tortuga

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Games
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (9,149 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1976
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 6 per vehicle (maximum occupancy 4)
  • Covered valet parking fee: USD 8 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Guayaquil
Grand Guayaquil
Guayaquil, Ascend Collection
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
Grand Hotel Guayaquil an Ascend Hotel Collection Member
Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

Grand Hotel Guayaquil, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 564 out of 819 reviews" "
Rating 8 - Good. 176 out of 819 reviews" "
Rating 6 - Okay. 45 out of 819 reviews" "
Rating 4 - Poor. 8 out of 819 reviews" "
Rating 2 - Terrible. 26 out of 819 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I feel can improve are the breakfast options. There was not enough variety.
Stayed 6 nights in Sep 2024

10/10 Excellent

Vania

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their friendly staff, and their morning breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe, Long Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, this is my place to stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Asael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Alda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Libardo

Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is absolutely beautiful, lobby can use a touch up, but the hotel the staff and breakfast were excellent! Would definitely stay there again and recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Stayed 2 nights in Jul 2024

6/10 Okay

Hector

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I would like more clean , l found insect , when ñ open my room door.
Stayed 1 night in Jul 2024

10/10 Excellent

GOPALAKRISHNAN

Lift maintenance caused us 45 minutes in a broken lift missing out city tour.
Stayed 2 nights in Aug 2024

6/10 Okay

GOPALAKRISHNAN

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We were just offered a glass of fizz drink for VIP stay. Sadly, during our stay we got struck in the lift for 45minites with 2 young children. The staff managed to get us out but it was a nightmare experience from a 4 star hotel. We missed our city night tour due to the lift incident. The hotel should work towards the safety of its customer.
Stayed 1 night in Aug 2024

6/10 Okay

Silvana

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y muy buen servicio.
Stayed 1 night in Aug 2024

10/10 Excellent

JHON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JHON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Monica, Bridgeport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeds any expectations 👍 I strongly recommend it
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent option for any kind of stay, amazing level of service at a reasonable rate!! Hope they keep up the good work
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If they keep up this level of service at the reasonable rates they currently offer ... I will absolutely return again and again, zero complaints this time a very nice stay in downtown Guayaquil
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Centrally located. Felt safe.
Stayed 5 nights in May 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked best the ambience of the hotel: it is located in the city center, near the Malecon 2000; but the interior has a garden-like setting with the pool and a cool, big and color changing gecko sculpture.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and nice hotel
Stayed 4 nights in Aug 2024