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Vista Encantada Hotel & Spa

3.0 star property

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January 2025

Photo gallery for Vista Encantada Hotel & Spa

Property grounds
Reception
View from property
Property grounds
Panoramic Quadruple Room, 2 Double Beds, City View | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
km 22.5 Carretera, Villa Canales, Guatemala, 01062
  • Centro Comercial Pradera
    18 min drive
  • Paseo Cayala
    21 min drive
  • Avenida Las Américas
    25 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    38 min drive

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Quadruple Room, 2 Double Beds, City View

Panoramic Quadruple Room, 2 Double Beds, City View | Desk, iron/ironing board, free WiFi, bed sheets

Panoramic Quadruple Room, 2 Double Beds, City View

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Queen Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | View from room

Basic Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

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5.0 out of 5, Exceptional, (3)
The price is $101
per night
$123 total
includes taxes & fees
Dec 12 - Dec 13
Santuario Natural El Tular

About this property

Vista Encantada Hotel & Spa

3-star Villa Canales hotel with restaurant
Along with a restaurant, this hotel has conference space and concierge services. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Housekeeping is available on request.
Vista Encantada Hotel & Spa offers 5 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Vista Encantada Hotel & Spa has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Vista Encantada Hotel Guatemala City
Vista Encantada Hotel
Vista Encantada Guatemala City
Vista Encantada
Vista Encantada & Spa Canales
Vista Encantada Hotel & Spa Hotel
Vista Encantada Hotel & Spa Villa Canales
Vista Encantada Hotel & Spa Hotel Villa Canales

Vista Encantada Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Business traveler
Viaje sólo y me sentí bastante seguro y muy buen trato de los trabajadores en todo momento. Bonitas vistas.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard, Westlake Village

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Don't let Inconvenient, Limited Transportation and Limited Dining keep you away from this wonderful hotel. I've stayed here multiple times and will stay here again. I'm just being truthful when I say those things. The good side is it has an absolutely amazing view, super nice staff, great rooms, limited, but great food, and great value for the price.
Stayed 7 nights in May 2023

10/10 Excellent

Guillermo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Hector

Stayed 1 night in Feb 2023

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secure property with nice walkable areas surrounding and an excellent view over the city and volcanoes.
Stayed 1 night in Sep 2022

10/10 Excellent

Rich, Westlake Village, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the best views in all of Guatemala City. The breakfast was excellent each day and the staff was always very helpful. I will add it's best for peace and quiet as it's off the main road a bit, so there is no place to walk to easily from the hotel. For my stay, it was perfect as we left each day to go to the city, mountains, etc. At night and in the morning it was the most awesome place to just relax and enjoy the beautiful countryside. I would definitely stay here again.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic get away
It was a very lovely place. I highly recommend it for a quite, romantic get away.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It’s good to rest and relax, but it need more things to do like gym, pool .
Stayed 1 night in Jan 2019

10/10 Excellent

Martha Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great time!
Amazing kindness from the employees!
Stayed 2 nights in Dec 2018

4/10 Poor

JohnPaul

Liked: Cleanliness, staff & service
The hidden clause
My wife and I who are living in Guatemala traveled by car. We used WAZE to fine the place and got lost. The hotel lies off the main highway and there was not notice on the highway to turn off. We got lost following WAZE and had to get information from a neighbor living in the same area. Third time lucky we found the right entrance called Buenos Aires, a narrow lane which led to a security gate which let into a private area where the hotel is located. All this in a thunderstorm. It is a small hotel with about 11 rooms, some of which are not completely furnished. These room do have a wonderful view! I found the amount charged to be deceptive. The room was quoted at $60.00 US; we stayed two nights which should have been 120 plus Guatemala taxes of 20%, which would have been $144.00. Instead the charge was 207.00 plus. The hotel.com customer service representative found out that they had charge us another $25.00 a night for the 'extra person' , a clause that did not appear on the advertisement form. The customer representative was kind enough to give us a coupon for our troubles. The WIFI did not reach out room!
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anytime I am going to visit Guatemala City I am going to stay at this hotel! Not only was it clean comfortable and relaxing I became close with the family who owns it. They are welcoming people and make you feel like part of the family. I will always have fond memories of this place. Check it out you won't regret it.
Stayed 1 night in Jun 2018

10/10 Excellent

Hugo Leonel

Stayed 1 night in Mar 2023

10/10 Excellent

Guillermo

Stayed 1 night in Feb 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para descansar mente y cuerpo.
Stayed 1 night in Oct 2022

10/10 Excellent

TAE SIG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
las habitaciones con jacuzzi era lo mas especial del lugar. Y en el dia y en la noche la vista que tiene hacia la ciudad es hermoso.
Stayed 1 night in May 2022

10/10 Excellent

Guillermo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente vista
Stayed 1 night in Jan 2022

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comentario de mi estadía
Mi estadía fue excelente, el servicio, la limpieza, los servicios, todo fue excelente y en futuras ocasiones sí Dios quiere, seguiremos hospedándonos en este lugar.
Stayed 1 night in Sep 2021

10/10 Excellent

Haroldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar bello y personal super amable
Stayed 1 night in Oct 2020

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019