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Hyatt Centric Guatemala City

4.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Restaurant
Exterior
Exterior
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Laundry

Explore the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Avenida La Reforma
    4 min walk
  • Plaza Fontabella Shopping Center
    4 min walk
  • Embassy of Mexico in Guatemala
    8 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Atrium View)

  • 333 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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includes taxes & fees
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About this property

Hyatt Centric Guatemala City

4.5-star Guatemala City hotel, connected to a shopping center in Zona 10
This smoke-free hotel features an outdoor pool, a restaurant, and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Centric Guatemala City features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hyatt Centric Guatemala City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hyatt Centric Guatemala City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 520 out of 623 reviews" "
Rating 8 - Good. 59 out of 623 reviews" "
Rating 6 - Okay. 25 out of 623 reviews" "
Rating 4 - Poor. 12 out of 623 reviews" "
Rating 2 - Terrible. 7 out of 623 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Y.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with heated rooftop pool, attentive staff and remarkable breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024

10/10 Excellent

Jane R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tsachi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern yet cozy in the heart of the Zona Viva. Great amenities and service!
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Herbert

Liked: Cleanliness, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Nery

Stayed 1 night in Jul 2024

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, comfortable And very clean the breakfast buffet had many options, including keto and gluten-free! The lunch and dinner menu delicious appetizers, main courses and desserts! the staff starting from the valet reception, cleaning crew, hostesses and waiters and in room, service staff were polite and very helpful! I would like to give a special shout out to Rudy who met us when we first arrived took us upstairs to the reception area offered and prepared us a cultural beverage took us up to our room with our luggage and anytime we would see him in the hotel He would continuously offer help and information about hotel amenities, and the surroundings. Also a shout out to Receptionist Kimberly and Frinne Very helpful, polite, and always had a smile on their face. I would definitely recommend this hotel!
Stayed 7 nights in Jul 2024

10/10 Excellent

Alonso, McKinney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is one of the best ones that I ever known. Great pleace to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenny

Stayed 1 night in Jul 2024

10/10 Excellent

William, los angeles

Stayed 1 night in Jul 2024

10/10 Excellent

eduardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Friendly
Great hotel extremely friendly staff from the beginning to the end Antonio who work on the top bar was really friendly i will be staying at this hotel when ever i vist Guatemala City
Stayed 4 nights in Jul 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was extremely helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If visiting Guatemala City for business and being your area of impact Zona 10. Stay there. Traffic can be problem like in any city.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and the staff are incredibly friendly. Breakfast is delightful. Again can’t say enough good things about the staff. Great customer care!
Stayed 1 night in Jul 2024

2/10 Terrible

Sharon

Disliked: Staff & service, amenities, property conditions & facilities
Our room had the worst beeping sound that would not go away. It came from the bathroom vent where a green light was visible. I brought it to the front desk attention and they just said sorry as if I was imagining a sound. They were not able to remedy it and I had to use my sound machine on my phone app to get through the night to sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Stayed 2 nights in Jul 2024

10/10 Excellent

Rudy

Stayed 2 nights in Mar 2024

10/10 Excellent

Rebecca, monterey park

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here 3 times already and will prob continue staying here. Love the location!
Stayed 3 nights in Jul 2024

10/10 Excellent

ben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very modernized decor and business friendly settings. Many conference rooms design for small and big meetings. Great cafe bar nearby the elevator where I had the best crème brûlée in my life so far.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca, monterey park

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this property every time I go to GT city for work. Staff is super friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Javier

Stayed 6 nights in Jun 2024