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Hotel Royal Palace

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Royal Palace

Superior Double Room | Premium bedding, desk, iron/ironing board, free WiFi
Reception
Front of property - evening/night
Bar (on property)
City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
6ta Avenida 12-66, Zona 1, Guatemala City, 1001
  • Palacio Nacional de la Cultura
    9 min walk
  • Catedral Metropolitana
    9 min walk
  • National Palace (Palacio Nacional)
    10 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    24 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 203 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Triple Room

  • 203 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Economy

Premium bedding, desk, iron/ironing board, free WiFi

Superior Economy

  • 209 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Triple Room

  • 236 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Queen Bed

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, desk, iron/ironing board, free WiFi

Superior Suite, 1 King Bed

  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Good Hotel Guatemala City

Parking included
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (158)
The price is $161
per night
$197 total
includes taxes & fees
Jan 11 - Jan 12
Good Hotel Guatemala City

About this property

Hotel Royal Palace

3-star hotel in Zona 1
Along with a restaurant, this smoke-free hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and wedding services.
Hotel Royal Palace offers 71 accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and room service (during limited hours). Complimentary self parking is available on site.

Hotel Royal Palace is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Los Helechos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Salamandra - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Helechos
  • Salamandra

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 20 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Best Western Royal Palace Guatemala City
Best Western Royal Palace Hotel Guatemala City
Hotel Royal Palace Guatemala City
Royal Palace Guatemala City
Hotel Royal Palace Hotel
Hotel Royal Palace Guatemala City
Hotel Royal Palace Hotel Guatemala City

Hotel Royal Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 60 out of 129 reviews" "
Rating 8 - Good. 38 out of 129 reviews" "
Rating 6 - Okay. 23 out of 129 reviews" "
Rating 4 - Poor. 3 out of 129 reviews" "
Rating 2 - Terrible. 5 out of 129 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

gilmar

Liked: Cleanliness
NO AIR CONDITIONER!! was the down I could not sleep because it was too hot! and nobody in the whole hotel knew about a taxy or any other transportation to go to the bus terminal I have to go outside and catch a street taxy that was very unsafe!!
Stayed 1 night in Aug 2024

6/10 Okay

Carlos, Sudbury

Traveled with partner
Poor customer service at reception
Stayed 1 night in Mar 2024

8/10 Good

Fernando

Traveled with family
Hotel histórico, la limpieza está bien, colchones normales, personal amable
Stayed 1 night in Jan 2024

6/10 Okay

Samuel

Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jason, Atlanta

Stayed 1 night in Nov 2023

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.
Stayed 1 night in Nov 2023

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, to go shopping , restaurants, and go to see the downtown
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location in Zone 1. Able to walk every where and felt very safe.
Stayed 1 night in Sep 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to historic center, no breakfast,
For the price, it would be nice if they included breakfast in the price. Our corner room was a bit Noisy due to traffic noise.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ronaldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in clean place
Stayed 2 nights in Jan 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very centric. The rooms were big, clean and comfortable. Only problem was no hot water.
Stayed 3 nights in Jun 2022

10/10 Excellent

marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's comvinience when dinning and a lot shops, I like it
Stayed 3 nights in May 2022

8/10 Good

Erick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I think the staff need to ve trained to offer acuerete informaron un terms of places to visita, maps, directions. I spend half a Day los by fallowing information. In terms of tours, maps,, places to visit and restaurant they dont have no clue. Is not like other countries that are prepare to receive tourists
Stayed 3 nights in Apr 2022

4/10 Poor

Jordan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I can't say enough about how great the staff here was. They were lovely, kind, and helpful. However, anyone staying here must be aware of one huge issue. The property is located near a busy pedestrian and auto intersection, and is extremely noisy from 6:00 AM to 10:00 PM. Drivers laying into their horns, motorcycles revving, and street vendors shouting on megaphones all day long. This is not a place for peace and quite. Also the nearby church (Iglesia San Francisco) participates in the Guatemalan tradition of bombas, or fireworks for over three hours as a call to prayer. It was ear-shatteringly and heart-stoppingly cacophonous. I, unfortunately, would never want to stay here again.
Stayed 5 nights in Apr 2022

8/10 Good

Francisco Isidro Chiroque, Guaynabo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location. Staff is very good.
Stayed 4 nights in Mar 2022

10/10 Excellent

Adilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2022

6/10 Okay

MIGUEL

Traveled with family
Liked: Cleanliness, staff & service
Wheels on my bed😆😆
😁 all the beds are on wheels, you try to lay down and they move. Also walls are thin and street noice and music starts early. Get a room inside the building and at the top
Stayed 2 nights in Feb 2022

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and awesome service.
Stayed 1 night in Dec 2021

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HRP is well managed and clean. The staff is always cordial and helpful. The restaurant is good. The bar can get rowdy and too loud, but the rooms are upstairs and mostly very quiet. This is a classic place with staying power. It has an old world charm. I have been coming here for 13 years and I will plan to return regularly. Gracias!
Stayed 2 nights in Dec 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location minutes from the cathedral and the palace of culture.
Stayed 1 night in Nov 2021

10/10 Excellent

JORGE R

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I’m so happy with customer service very professional The property good location and very clean
Stayed 1 night in Nov 2021