Hotel Metropolitano

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropolitano

Hallway
Triple Room | Free WiFi
Double Room | Free WiFi
Front of property
Bathtub, free toiletries, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
17 Calle, Guatemala City, Guatemala
  • Guatemala City Hall
    9 min walk
  • Burger King
    4 min walk
  • Plaza El Amate BRT Station
    2 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    20 min drive

Room options

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double Room

  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

Hotel Metropolitano

Hotel in Zona 1
A 24-hour front desk, tour/ticket assistance, and motorcycle parking are available at this hotel. WiFi in public areas is free.
Hotel Metropolitano offers 11 accommodations with complimentary toiletries. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Metropolitano features tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. Only motorcycle parking is offered on site, but offsite parking (reservations required) is also available.

Hotel Metropolitano has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropolitano Hotel
Hotel Metropolitano Guatemala City
Hotel Metropolitano Hotel Guatemala City

Hotel Metropolitano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 36 reviews" "
Rating 8 - Good. 11 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 5 out of 36 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a room did not have any hot water in the shower or the sink. There was no electricity in the bedroom and I had to rely on the light from the bathroom to see my way around.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel for just a night or two it is fine,it was pretty dusty. The curtains hadn’t been washed for a while. The staff was friendly and helpful and it is a safe place and for the price is worth what you get if you’re not staying in the hotel room and wanna walk down, it’s close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

otto

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly employees and was a great experience
Stayed 5 nights in Jun 2024

6/10 Okay

Joél

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Kenneth Miguel

Stayed 3 nights in Apr 2024

8/10 Good

Natali

Liked: Staff & service, amenities, property conditions & facilities
The attention and quality of service
Stayed 1 night in Feb 2024

10/10 Excellent

Luis Fernando

Stayed 1 night in Sep 2023

10/10 Excellent

Luis Fernando

Stayed 2 nights in Sep 2023

2/10 Terrible

George

Stayed 1 night in Jun 2023

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolute WORST hotel I've ever stayed in. It might as well be a hostel instead. Bad location, ugly, dirty, small, no elevator, almost in ruins (I have pictures to prove it). I paid for a DOUBLE room on Expedia ans was given the SMALLEST room ever instead, saying I needed to pay more if I wanted what I had already paid for!! Management sucks and the main guy only wants to find reasons to charge you more for the worst accommodations. Trust me, DO NOT stay here unless your only other choice is to sleep on the street!!

10/10 Excellent

BARBARA, OLYMPIA

Stayed 1 night in Mar 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Feb 2023

2/10 Terrible

Henry

Disliked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Heather, Metairie

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place! Not much to look at on the outside, but once inside, it's all you need! Clean bed, en suite shower, toilet and sink and TV. It comes with Netflix and WiFi. Corner stores for sodas/snacks, with restaurants and shopping a few blocks away. This is in Zone 1, which is being "reinvented." Not the best, not the worst area. Staff were super nice. 15 minutes from the airport. I would stay here again! Gracias por todo!
Stayed 4 nights in Jun 2022

8/10 Good

Sergio, Houston

Stayed 1 night in Nov 2021

4/10 Poor

salvador

Business traveler, Traveled with family
They charged more at front desk.
Stayed 1 night in Nov 2021

8/10 Good

Sergio, Houston

Business traveler
Liked: Cleanliness, staff & service
very safe place
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Hotel Metropolitano is great! I was visiting Guatemala City for a long weekend on a solo tourist trip and was looking for an inexpensive, centrally-located hotel. Hotel Metropolitano was perfect. My room was comfortable and clean. It was a short walk to the tourist sites in central Guatemala City. The service was wonderful - everyone that I came across was kind and helpful. I'd highly recommend this hotel for those looking for a budget friendly hotel in the city.
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveler

Traveled with partner, Traveled with family
Disliked: Amenities
Acesibility is close to the downtown it is too expensive for the kind of place it is
Stayed 2 nights in Jul 2021

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2020

10/10 Excellent

YANELY

Stayed 4 nights in Jul 2024

8/10 Good

Josué Fernando

Traveled with family
Liked: Amenities, property conditions & facilities
Buenas condiciones y muy bonito ambien a los alrededores del hotel
Stayed 1 night in May 2024

8/10 Good

Adolfo

Traveled with family
Liked: Staff & service, amenities
Stayed 6 nights in Dec 2023

8/10 Good

Arturo

Traveled with group
Liked: Amenities
Es un hotel sencillo , pero con buenos servicios y atención , excelente la relación precio calidad , recomendable
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023