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Hotel Biltmore Guatemala

3.5 star property

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Photo gallery for Hotel Biltmore Guatemala

Down comforters, in-room safe, desk, laptop workspace
Reception
Snack bar
Spa
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    ‪1 min walk‬
  • Plaza Fontabella Shopping Center
    ‪8 min walk‬
  • Avenida Las Américas
    ‪10 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, laptop workspace

Junior Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down comforters, in-room safe, desk, laptop workspace

King Deluxe, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

Down comforters, in-room safe, desk, laptop workspace

Double Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe | Down comforters, in-room safe, desk, laptop workspace

King Deluxe

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

Down comforters, in-room safe, desk, laptop workspace

Double Deluxe Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot Tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1242)
The price is $122
per night
$149 total
includes taxes & fees
Mar 17 - Mar 18
Wyndham Garden Guatemala City

About this property

Hotel Biltmore Guatemala

3.5-star Guatemala City hotel, connected to the convention center in Zona 10
A business center, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary. Guests can use the outdoor pool and health club at a partner property.

Hotel Biltmore Guatemala is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Things to do

  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1008 reviews
Rating 8 - Good. 242 out of 1008 reviews
Rating 6 - Okay. 52 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel to stay! Amazing staff, incredible area and very clean and neat room
Stayed 3 nights in Nov 2024

10/10 Excellent

Sebastian

Stayed 1 night in Nov 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, quick and indoor access to Camino Real, excellent food and service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was great the hotel it self was good the only complaint I have is the shower it leak water I told them and I was move to another room but it leak not as bed as the first one but it did but overall it was ok
Stayed 26 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the lobby the bathrooms need to have access for wheelchair
Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good options for Business trips
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul, Santa Maria

Traveled with partner
Liked: Cleanliness, amenities
Large room, very nice finishes and bathroom and even have a little gym. Good room service.
Stayed 1 night in Nov 2024

2/10 Terrible

Beatriz

Traveled with family
Disliked: Staff & service
I booked this hotel and I accidentally booked the wrong date, I immediately called to rectify the mistake. They refused to accommodate the new date or give a refund. Poor customer service
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación calidad precio excelente. Muy limpio, personal amable.
Stayed 2 nights in Nov 2024

8/10 Good

Andre, Brookhaven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hay que mejorar el gimnasio o permitir acceso al de westin, ni que sea por un costo extra.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is lovely, and the staff has been very kind and helpful despite my lack of Spanish knowledge. I appreciate them all very much. I felt very safe and comfortable here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice at a reasonable price. Clean, safe and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

LUIS

Stayed 2 nights in Nov 2024

10/10 Excellent

Monica, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently remodeled, very modern and the staff is vert helpful and corteous.
Stayed 1 night in Nov 2024

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located by airport. Its sister hotel next door has a multitude of amenities and an excellent restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Mariandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está remodelado y muy agradable
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado, después de remodelación excelente.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Deanna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Loved the rooms, very modern and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Freddy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024