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Hotel Biltmore Guatemala

3.5 star property

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Photo gallery for Hotel Biltmore Guatemala

Down comforters, in-room safe, desk, laptop workspace
Spa
Snack bar
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Oakland Mall
    ‪15 min walk‬
  • La Aurora Zoo
    ‪16 min walk‬
  • Paseo Cayala
    ‪8 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, laptop workspace

Junior Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down comforters, in-room safe, desk, laptop workspace

King Deluxe, Garden View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

Down comforters, in-room safe, desk, laptop workspace

Double Deluxe

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe | Down comforters, in-room safe, desk, laptop workspace

King Deluxe

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

Down comforters, in-room safe, desk, laptop workspace

Double Deluxe Garden View

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Biltmore Guatemala

3.5-star Guatemala City hotel, connected to the convention center in Zona 10
A business center, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Hotel Biltmore Guatemala is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. A good value the bar, however, while looking great, had an over volume sound system that literally drove us away no pool, but the hotel next-door permits, use of their facilities at a very modest cost.

10/10 Excellent

Mario

Stayed 1 night in Sep 2024

6/10 Okay

Mario

3 start hotel with 5 start service. Need more parking
Stayed 1 night in Dec 2024

10/10 Excellent

anais

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every think was excellent in the Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

José Mauricio

Stayed 6 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are frequent travelers to guatemala and always stay in the city on front and back end trips, we have settled on this being our hitel.of choice moving forward. It meet all our needs and wants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
The rooms clean and good breakfast. We didn´t like the access to the parking
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

10/10 Excellent

DUNIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rossy

Stayed 1 night in Nov 2024

10/10 Excellent

Amandip, duluth

Stayed 1 night in Nov 2024

8/10 Good

Eliahou, Hallandale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, small business hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I had found it earlier
Excellent facility, friendly and helpful people and accessible. Recently renovated and very attractive with spacious rooms
Stayed 1 night in Dec 2024

6/10 Okay

Marcos Incer

Stayed 3 nights in Nov 2024

10/10 Excellent

Juan Antonio

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel to stay! Amazing staff, incredible area and very clean and neat room
Stayed 3 nights in Nov 2024

10/10 Excellent

Sebastian

Stayed 1 night in Nov 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, quick and indoor access to Camino Real, excellent food and service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was great the hotel it self was good the only complaint I have is the shower it leak water I told them and I was move to another room but it leak not as bed as the first one but it did but overall it was ok
Stayed 26 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the lobby the bathrooms need to have access for wheelchair
Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good options for Business trips
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul, Santa Maria

Traveled with partner
Liked: Cleanliness, amenities
Large room, very nice finishes and bathroom and even have a little gym. Good room service.
Stayed 1 night in Nov 2024