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Hotel Biltmore Guatemala

3.5 star property
VIP Access

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Photo gallery for Hotel Biltmore Guatemala

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Reception
Reception
Exterior
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included
$110
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • La Aurora Zoo
    ‪13 min walk‬
  • Oakland Mall
    ‪13 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, in-room safe, desk

Junior Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

1 bedroom, down comforters, in-room safe, desk

King Deluxe, Garden View

10.0 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

1 bedroom, down comforters, in-room safe, desk

Double Deluxe

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe | 1 bedroom, down comforters, in-room safe, desk

King Deluxe

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

Double Deluxe Garden View | 1 bedroom, down comforters, in-room safe, desk

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Biltmore Guatemala

3.5-star Guatemala City hotel, connected to the convention center in Zona 10
A business center, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Hotel Biltmore Guatemala is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 42 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Price is good
Stayed 1 night in Feb 2025

8/10 Good

kristen

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property which is very convenient for a one night stop in Guatemala City. It is attached to a larger and higher star hotel but offers good value for the price. I was not comfortable walking alone at night, but this hotel offers room service and a nice restaurant right next door. It is also very close to the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Mariano

Traveled with family
Liked: Cleanliness, amenities
Staff very friendly, affordable nice hotel, I will back soon.
Stayed 1 night in May 2025

10/10 Excellent

Edgar

Stayed 1 night in May 2025

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Paulino, High Point

Liked: Cleanliness, staff & service, property conditions & facilities
Thk u
Stayed 2 nights in May 2025

4/10 Poor

Manuel

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
As a VIP customer, the staff was supposed to offer me two complimentary drinks, which they never offered me.
Stayed 2 nights in May 2025

10/10 Excellent

Andre, Brookhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very good
Stayed 3 nights in May 2025

8/10 Good

Mario

Liked: Cleanliness
The usa and canada femele soccer team were there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 2 nights in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre, Brookhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very Good!
Stayed 2 nights in Apr 2025

10/10 Excellent

yolanda

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Glenda

Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive with my family
Stayed 9 nights in Apr 2025

10/10 Excellent

Christian

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

NOT the real Biltmore. Choose an Airbnb instead.

No broom, no mop. No trash bags. No fridge, no microwave, no cooktops. Extremely overpriced food items for purchase. You’re better off choosing ANY Airbnb in the city. For the cost of $100/night, this was horrendous value. At a BARE minimum you’d think a mini fridge for perishables and water/soda would be provided. Luxurious Airbnbs in this city of similar size (studio or 1-bedroom apartments) are half the price with triple the amenities. Also, this hotel is NOT related to the REAL Biltmore Hotel in ANY WAY….completely feel defrauded.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

CARLOS

Stayed 3 nights in Apr 2025

8/10 Good

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and zona
Stayed 2 nights in Apr 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre, Brookhaven

Stayed 3 nights in Mar 2025