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Holiday Inn Guatemala City by IHG

3.5 star property

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Photo gallery for Holiday Inn Guatemala City by IHG

Outdoor pool
Bar (on property)
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    ‪1 min walk‬
  • Plaza Fontabella Shopping Center
    ‪4 min walk‬
  • El Obelisco
    ‪8 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Double Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen

Suite, 1 King Bed, Kitchen | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Kitchen

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Guatemala City by IHG

3.5-star hotel in Zona 10
Paragraph with newline

Holiday Inn Guatemala City by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 7782 square feet (723 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in May 2023.

Holiday Inn Guatemala City by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.
Bar Sonata - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: GTQ 151.47 for adults and GTQ 80.19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Sonata
  • Los Comensales

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,782 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Living plant wall
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 162.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Holiday Inn Guatemala City by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

GERMAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in La Ciudad
One night stay. Everything very well done. Close to airport.
Stayed 1 night in Nov 2024

8/10 Good

Clemente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Nice neighborhood. Able to walk in the neighborhood at night with no issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 1 night in Oct 2024

10/10 Excellent

Guillermo, Huntington Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very comfortable beds. Delicious Breakfast. Sonia in the 2nd floor dining room was awesome, she was very attentive and welcoming. I will be staying here again the next time I am in Guatemala.
Stayed 1 night in Oct 2024

10/10 Excellent

Alanisse

Stayed 2 nights in Sep 2024

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

carlos

Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos, Philadelphia

Stayed 1 night in Sep 2024

6/10 Okay

jieun

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition was good. But pool was too cold & dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

OSCAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great environment
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Great for one or two nights top
Good hotel for one or two nights. We stayed one night so it was okay for what we needed the room. No spa or massages available and restaurant needs a bit more attention and liveliness.
Stayed 1 night in Sep 2024

8/10 Good

Gabriela

Business traveler
Liked: Cleanliness, amenities
Great rate, business stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Simon

Business traveler
Liked: Cleanliness, staff & service
The pool look good on picture but not impressed in person. The staff is very nice but the overall look of the property and the restaurant is ok….it’s a Holliday Inn so I did not expect much anyway.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy some nights specially the weekend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
I’m was happy to be there no complaints
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos H

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, wonderful breakfast
Great place to stay. Breakfast is incredible.
Stayed 3 nights in Aug 2024

10/10 Excellent

soumitro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024