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Holiday Inn Guatemala City by IHG

3.5 star property

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Photo gallery for Holiday Inn Guatemala City by IHG

Outdoor pool
Exterior
Reception
Exterior
Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • 24/7 front desk
$117
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Oakland Mall
    ‪11 min walk‬
  • U.S. Embassy in Guatemala
    ‪11 min walk‬
  • La Aurora Zoo
    ‪13 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(21 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Guatemala City by IHG

3.5-star hotel in Zona 10
Paragraph with newline

Holiday Inn Guatemala City by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 7782 square feet (723 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in May 2023.

Holiday Inn Guatemala City by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.
Bar Sonata - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: GTQ 151.47 for adults and GTQ 80.19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Sonata
  • Los Comensales

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,782 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Living plant wall
  • Renovated entire property - May 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 162.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Holiday Inn Guatemala City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1004 reviews
Rating 8 - Good. 213 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great customer seevice
Stayed 2 nights in May 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and quick for service I highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Eva

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the cleanest and love the staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenji

Stayed 2 nights in May 2025

10/10 Excellent

Umanga

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service and amenities in a convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayser Alberto

Stayed 1 night in Apr 2025

10/10 Excellent

Pablo Alberto

Stayed 5 nights in Apr 2025

10/10 Excellent

Marvin

Stayed 2 nights in Apr 2025

8/10 Good

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit out of the interesting tourist areas, but a lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Erica, REDWOOD CITY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They accommodated my stay and are super friendly. All you can eat breakfast at a affordable price. Close to stores and we Uber around the city with ease close to many stores and places
Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Liked: Property conditions & facilities
We had a nice stay. I booked sweet but they put us in a
Stayed 1 night in Mar 2025

10/10 Excellent

Genderson

Stayed 1 night in Mar 2025

8/10 Good

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service
Disliked: Room comfort

A lot of noise

A lot of noise in the room could be heard from the steet
Stayed 1 night in Mar 2025

10/10 Excellent

Max

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short drive from and to the airport, the staff is amazing, rooms are well kept
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 3 nights in Feb 2025

10/10 Excellent

Mirta, mountain view

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful hotel. Most of all very clean. Staff very friendly. Good pkace for kids
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Hellen

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025