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Hilton Guatemala City

4.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Guatemala City

Garden
Aerial view
Outdoor pool
Breakfast, lunch and dinner served
Room, 1 King Bed, Corner | Living area | Smart TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available

Explore the area

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015
  • Centro Comercial Pradera
    5 min drive
  • Universidad del Valle de Guatemala
    5 min drive
  • Oakland Mall
    6 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    21 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Patio

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds, Patio

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Smart TV

Room, 2 Queen Beds, Patio

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Smart TV

Suite, 1 Bedroom

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Smart TV

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Patio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Smart TV

Room, 1 King Bed, Corner

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Barceló Guatemala City

Pool
Hot Tub
Spa
Free airport shuttle
4.5 out of 5, Wonderful, (2590)
The price is $177
per night
$216 total
includes taxes & fees
Dec 8 - Dec 9
Barceló Guatemala City

About this property

Hilton Guatemala City

4.5-star Santa Catarina Pinula hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Self parking is free. Other amenities include a bar/lounge, a snack bar/deli, and WiFi in public areas.
Hilton Guatemala City offers 130 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

This Santa Catarina Pinula hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hilton Guatemala City features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wired and wireless Internet access (surcharge).

This 4.5-star property offers access to a business center and 12 meeting rooms. Event facilities measuring 49729 square feet (4620 square meters) include conference space. This Colonial hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Hilton Guatemala City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Restaurante Las Ventanas - This restaurant serves breakfast, brunch, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 20 for adults and USD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 49,729 square feet of conference space
  • Business center

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 1995
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 20 for adults, and USD 15 to 20 for children
  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Hilton Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 617 reviews" "
Rating 8 - Good. 117 out of 617 reviews" "
Rating 6 - Okay. 59 out of 617 reviews" "
Rating 4 - Poor. 38 out of 617 reviews" "
Rating 2 - Terrible. 26 out of 617 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Julio

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Darnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera
Stayed 2 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio como siempre
Stayed 3 nights in Aug 2024

10/10 Excellent

Karlton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly 😊
Stayed 5 nights in Jun 2024

10/10 Excellent

Miriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love the tranquility of the place. The staff incredible!!
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and available to assist with all of our questions and needs.
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.
Stayed 1 night in Jul 2024

10/10 Excellent

Cocó

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2024

10/10 Excellent

NICOLE, GUATEMALA CITY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Giovanni

Stayed 1 night in May 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be a lot better if you guys have Smart TV
Stayed 1 night in Feb 2024

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest services!
Stayed 1 night in Apr 2024

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Blecing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2024

6/10 Okay

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist no so kind, Executive Room. With out paper to write a note, missing picture paint, the towels to old, not for a executive Room, the carpet flooring to smelly and old.
Stayed 2 nights in Apr 2024

4/10 Poor

York

Receptionist was professional but not particularly happy with any requests.
Stayed 1 night in Apr 2024

10/10 Excellent

GELVIN, Mixco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yoanie

Traveled with partner
Liked: Staff & service, property conditions & facilities
We love the nature and I was relax experience
Stayed 1 night in Mar 2024

2/10 Terrible

Andres, Bellevue

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I had a bad experience with the staff not informing me about the early check in process and with the receptionist when trying to do an early check in. Made it very hard while having an eight months old baby.
Stayed 1 night in Mar 2024

4/10 Poor

Alisson, Kenner

Stayed 1 night in Mar 2024

2/10 Terrible

Danielle, BROOKLYN

Stayed 4 nights in Mar 2024

6/10 Okay

Mary Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
There is a lot of road noise depending on where the room is situated. Had medicine stollen from our room
Stayed 2 nights in Mar 2024