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Barceló Guatemala City

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Guatemala City

Lobby
Restaurant
Outdoor pool, sun loungers
Executive Room (Superior) | View from room
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Avenida La Reforma
    6 min walk
  • Avenida Las Américas
    10 min walk
  • Parque Las Américas
    11 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    12 min drive

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, Terrace

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior) | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room (Superior)

  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Premium Level)

  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level | In-room safe, desk, blackout drapes, iron/ironing board

Suite Duplex Premium Level

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Wyndham Garden Guatemala City

Hot Tub
Breakfast included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1195)
The price is $114
per night
$139 total
includes taxes & fees
Dec 11 - Dec 12
Wyndham Garden Guatemala City

About this property

Barceló Guatemala City

4.5-star hotel in Zona 9
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
In addition to a full-service spa, Barceló Guatemala City features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 24 meeting rooms. This luxury hotel also offers a spa tub, a sauna, and spa services. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site, along with a car charging station.

Barceló Guatemala City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1964 out of 2739 reviews" "
Rating 8 - Good. 451 out of 2739 reviews" "
Rating 6 - Okay. 150 out of 2739 reviews" "
Rating 4 - Poor. 72 out of 2739 reviews" "
Rating 2 - Terrible. 102 out of 2739 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location very close to Airport and Restaurant zone 10
Stayed 1 night in Aug 2024

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco Adelmir Alvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous is my 3rd time, I choose Barcelo hotel in Guatemala and I will continue visiting this amazing place, I was in the premium level and I didn't get my bottle of champagne???
Stayed 2 nights in Aug 2024

10/10 Excellent

Elijah Bjork

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Aug 2024

4/10 Poor

David

Business traveler
Liked: Cleanliness
Al regístrame, el personal del front desk NO demostró tener un mismo estándar en su servicio, soy miembro diamante y en cualquier país que estado (México, El Salvador, España) me han tratado y me han dado todos los beneficios como miembro diamante, en Guatemala me dieron lo que quisieron, tuvieron a uno de mis invitados en el Lobby hasta que llegué 9:00pm al hotel. También me dieron ticket de bebida a dos de los tres cuartos que reservé y para colmo mi cuarto me lo dieron regular siendo yo el principal de las reservaciónes, también me negaron el acceso al lounge, cuando me registre me lo ofrecieron, pero cuando quisimos ir al lounge nos lo negaron la entrada, bajamos al front desk y el manager nos lo negó también. Yo creo que tienen que trabajar más en ser hospitalarios y trabajar en saber con anticipación quienes son sus huéspedes que llegan a su hotel. Dar la extra milla es fundamental para ens par a su personal… Gracias
Stayed 1 night in Aug 2024

10/10 Excellent

fo

Business traveler
Liked: Cleanliness, staff & service, amenities
Thank you for everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Jenifer, East Providence

Traveled with family
Liked: Cleanliness, amenities
Awesome
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debbra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I beautiful property.
Stayed 1 night in Aug 2024

2/10 Terrible

Mario, Guatemala

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities
I travel frequently to Guatemala and I always stayed at Barcelo because of value for money but the last trips but especially this last one had terrible service from hotel reception, security and the executive room. I did not get any benefits and got denied a one hour late check out. How can it be a VIP hotel?
Stayed 1 night in Aug 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to spend the night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2024

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barceló it’s an amazing place to stay, lot of fun and great food and great services I definitely recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Gustavo

Stayed 1 night in Aug 2024

10/10 Excellent

Axel H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place, very clean and friendly. Security is awesome!
Stayed 7 nights in Aug 2024

10/10 Excellent

Denys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the staff were very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2024

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Melecio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is not walkable
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo is a great hotel for an overnight stay in Guatemala City. You don’t have to leave, everything you need is there. The breakfast buffet is amazing. I love the free airport transportation. I’ve stayed there many times and am never disappointed—except that I ALWAYS have trouble with my room key. It never wants to work properly in the elevator, in my room, etc.
Stayed 1 night in Aug 2024