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Barceló Guatemala City

4.5 star property

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Photo gallery for Barceló Guatemala City

Outdoor banquet area
Property preview
Executive Room (Superior) | View from room
Outdoor pool, sun loungers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

$103
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • La Aurora Zoo
    ‪8 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Oakland Mall
    ‪17 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Terrace

9.2 out of 10
Wonderful
(205 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior) | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room (Superior)

9.4 out of 10
Exceptional
(26 reviews)
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room (Premium Level)

8.6 out of 10
Excellent
(21 reviews)
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level | 1 bedroom, in-room safe, desk, blackout drapes

Suite Duplex Premium Level

9.2 out of 10
Wonderful
(19 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Barceló Guatemala City

4.5-star hotel in Zona 9
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
In addition to a full-service spa, Barceló Guatemala City features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 24 meeting rooms. This luxury hotel also offers a hot tub, a sauna, and spa services. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site, along with a car charging station.

Barceló Guatemala City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2240 out of 3067 reviews
Rating 8 - Good. 460 out of 3067 reviews
Rating 6 - Okay. 187 out of 3067 reviews
Rating 4 - Poor. 80 out of 3067 reviews
Rating 2 - Terrible. 100 out of 3067 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were perfect! Pool was great. Restaurants were delicious. Breakfast buffet was good. Dinner buffet could use some improvement.
Stayed 4 nights in May 2025

10/10 Excellent

Lernisse

Traveled with group
Liked: Cleanliness
Excellent hotel!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

GIFT

Business traveler
Liked: Cleanliness
nice rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Thanks.
Stayed 2 nights in Jun 2025

6/10 Okay

SeeEun

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed with my adult daugher for 4 nights but only were provided 4 big bath towels no hand towels were given.
Stayed 4 nights in May 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan, Los Ángeles

Stayed 1 night in Jun 2025

10/10 Excellent

Edwin, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Gracias un lugar muy adecuado
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony, Hillsboro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer services amazing property
Stayed 2 nights in Jun 2025

8/10 Good

Misael

Stayed 2 nights in Jun 2025

4/10 Poor

Jairo

Liked: Cleanliness
I didn’t like the room
Stayed 1 night in Jun 2025

8/10 Good

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 11 nights in Jun 2025

8/10 Good

Mario, Saint Petersburg

Business traveler
Liked: Cleanliness, amenities
While the Barcelo is a dated property, it is still a good value for the area. The breakfast does continue to grow smaller with less tasty options and less attentive staff, but overall still a good price for the added purchase value. We also note that there are now many competitive options in the area that may be better if you’re looking for newer buildings.
Stayed 1 night in Jun 2025

10/10 Excellent

Priscila, McDonald

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay at this property again
Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels at Guatemala
Stayed 1 night in Jun 2025

10/10 Excellent

Vinicio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent attention, close to many places and good food
Stayed 3 nights in Jun 2025

10/10 Excellent

ideley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay yet again here. My wife and I stumbled on this place when we eere looking for a hotel to stay before an early flight. All restaurants are great here. Staff are above and beyond to do anything to make our stay memorable. Vip access is a nice touch. This is our go to hotel anytime we come to the city.
Stayed 2 nights in May 2025

10/10 Excellent

Renzee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service of the hotel staff was excellent. They were very friendly, helpful and always courteous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sergio, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Gaby

Stayed 1 night in Jun 2025