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AC Hotel by Marriott Guatemala City

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for AC Hotel by Marriott Guatemala City

Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016
  • Paseo Cayala
    2 min walk
  • Universidad del Valle de Guatemala
    13 min walk
  • Avenida La Reforma
    7 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    30 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Double Beds, Balcony

  • 405 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds

  • 407 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Barceló Guatemala City

Pool
Hot Tub
Spa
Free airport shuttle
4.5 out of 5, Wonderful, (2590)
The price is $177
per night
$216 total
includes taxes & fees
Dec 8 - Dec 9
Barceló Guatemala City

About this property

AC Hotel by Marriott Guatemala City

4-star hotel in Zona 16
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
AC Hotel by Marriott Guatemala City offers 114 accommodations with laptop-compatible safes and complimentary bottled water. 46-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2659 square feet (247 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.

AC Hotel by Marriott Guatemala City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
AC Hotel by Marriott Guatemala City has a restaurant serving breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,659 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children
  • Pet fee: USD 50 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

AC Hotel by Marriott Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 844 reviews" "
Rating 8 - Good. 169 out of 844 reviews" "
Rating 6 - Okay. 82 out of 844 reviews" "
Rating 4 - Poor. 57 out of 844 reviews" "
Rating 2 - Terrible. 42 out of 844 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joanna

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Surrounding area great. The hotel was okay. Nothing special
Stayed 3 nights in Aug 2024

10/10 Excellent

diana, whittier

Stayed 1 night in Jul 2024

10/10 Excellent

Michele, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and attention, the location is very convenient, and surrounding areas are very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Michele, Doral

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient location
Stayed 1 night in Jul 2024

6/10 Okay

Gabriela, San Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Hydration station didn't work. The carpet in the hall smells and has stains. Bathroom inside the room has no extration system.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cesar

Stayed 1 night in Jul 2024

10/10 Excellent

Alonso, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

PEDRO E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble
Estadía perfecta, mi habitación impecable para perfecto descanso, con la conveniencia de los mejores restaurantes de Ciudad Cayala.
Stayed 1 night in Jul 2024

10/10 Excellent

Minerva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to evrything.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mireya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved cayala!
Stayed 1 night in Jun 2024

4/10 Poor

Edith

Disliked: Cleanliness, staff & service, property conditions & facilities
It is not help it is very dirty especially the carpets
Stayed 2 nights in Jun 2024

8/10 Good

Melecio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Giomar, Coral Gables

Stayed 3 nights in May 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went beyond to accommodate my birthday. They took the time to express good wishes.
Stayed 1 night in May 2024

10/10 Excellent

Luis E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rooms too small
Rooms are not comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Manuel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. The only thing that I was not happy with is the bathroom with see-through doors and gaps. Everything else was great!
Stayed 1 night in Jan 2024

8/10 Good

manuel, Lawrenceville

Liked: Cleanliness, staff & service, property conditions & facilities
What I expected
Stayed 4 nights in Apr 2024

10/10 Excellent

Aura

Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Stayed 2 nights in Apr 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walkability.
Stayed 1 night in Mar 2024

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, good for walking and dinner after a bussines day..!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jacqueline, Inwood

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the perfect location in the middle of Cayala. There is so many shops, restaurants and bars in walking distance. The hotel itself was very updated and clean. Bed was so comfortable, best sleep I got in Guatemala. Breakfast buffet was delicious, egg were made to order and there was fresh fruit, cheeses, potatoes, fresh bread, yogurt, etc. Would definitely recommend including it in your stay fare.
Stayed 2 nights in Mar 2024

8/10 Good

María Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Leo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff efficiency were great
Stayed 1 night in Mar 2024