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AC Hotel by Marriott Guatemala City

4.0 star property

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Photo gallery for AC Hotel by Marriott Guatemala City

Exterior
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
Reception
46-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Gym

Explore the area

Map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016
  • Paseo Cayala
    ‪1 min walk‬
  • U.S. Embassy in Guatemala
    ‪9 min drive‬
  • Oakland Mall
    ‪11 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

Deluxe Room, 2 Double Beds, Balcony | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Double Beds, Balcony

  • 405 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds, Non Smoking

  • 407 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1395)
$104 nightly
The price is $104 total
includes taxes & fees
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About this property

AC Hotel by Marriott Guatemala City

4-star hotel in Zona 16
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
AC Hotel by Marriott Guatemala City offers 114 accommodations with laptop-compatible safes and complimentary bottled water. 46-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2659 square feet (247 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.

AC Hotel by Marriott Guatemala City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
AC Hotel by Marriott Guatemala City has a restaurant serving breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,659 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 30 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children
  • Pet fee: USD 50 per accommodation, per night
  • Crib (infant bed) fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

AC Hotel by Marriott Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 961 reviews
Rating 8 - Good. 185 out of 961 reviews
Rating 6 - Okay. 94 out of 961 reviews
Rating 4 - Poor. 61 out of 961 reviews
Rating 2 - Terrible. 47 out of 961 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gilberto

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The place little rundown not what I was expecting
Stayed 1 night in Feb 2025

6/10 Okay

NESTOR

Business traveler
Liked: Cleanliness, staff & service, amenities
The property is OK, nevertheless there are some issues, TV not working during all the stay this is an issue as I like to watch local news.
Stayed 4 nights in Feb 2025

8/10 Good

Willie

Traveled with family

4 stars

The hotel was great, in our favorite area of cayala. The restroom just needs to be cleaned up a bit. Lots of mold around the shower and shower was leaking lots of water into the bathroom floors. I let maintenance know right away.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient, nice staff but should be more pro active
Stayed 2 nights in Jan 2025

4/10 Poor

Roberto

Stayed 2 nights in Oct 2024

10/10 Excellent

Gudelia

Liked: Cleanliness, staff & service, property conditions & facilities
My Family and me really liked the hotel, we were very comfortable and safe,
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

10/10 Excellent

yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

Luceily, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent propertyconditions and service. Excellent location.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Oseas

Most of the roads to get to the hotel were closed. The 6th floor is a bit dusty. Windows dirty. I heard construction noises sounds though the night. The fridge in my room was licking water all over the floor. Not a pretty view.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Aryeh

Stayed 1 night in Dec 2024

10/10 Excellent

Filomena, Orange

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy access, love the view and breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the area beautiful scenery
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides it having the most amazing view in Cayala, the rooms are great, nice comfy beds, super friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Giulliana

Stayed 1 night in Dec 2024

10/10 Excellent

FERNANDO, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for families

New building, great location, very clean and convenient.
Stayed 2 nights in Dec 2024

2/10 Terrible

Hugo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no presence of management. When I needed assistance, there was no magenta for 2 days? Not acceptable! Bartenders kept serving their regulars and would skip me constantly. Never coming back here.
Stayed 2 nights in Dec 2024

8/10 Good

Taeho, San Pedro Sula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve the restaurant
Stayed 5 nights in Dec 2024

10/10 Excellent

Oscar, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I love the fact that it's right right at Paseo Cayala, and once you park you don't have to leave the premises to have a great time, all the restaurants and bars are around walkable area, and the staff at AC Marriott are always pleasant and accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing is that they don't have a pool. Other than that, this pleace is great
Stayed 1 night in Dec 2024

10/10 Excellent

Glenda Arley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024