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White Swan Hotel

5.0 star property

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Photo gallery for White Swan Hotel

4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Property video
Lobby
1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Pool
  • Breakfast available

Explore the area

Map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133
  • Shangxiajiu Pedestrian Street
    ‪13 min walk‬
  • Beijing Road Pedestrian Street
    ‪4 min drive‬
  • Yuexiu Park
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room City View Queen Bed

Standard Room City View Queen Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room City View Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room City View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room City View King Bed

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room River View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room River View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room City View Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Premier Suite River View King Bed

Club Premier Suite River View King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Club Premier Suite River View King Bed

8.0 out of 10
Very good
(1 review)
  • 969 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room River View King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room City View Twin Bed

Standard Room City View Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room City View Twin Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room City View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room City View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room River View Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (2 Beds)

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe River-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe River-view Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City-view King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City-view King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for CLUB DELUXE ROOM CITY VIEW

1 bedroom, premium bedding, minibar, in-room safe

CLUB DELUXE ROOM CITY VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe River-view King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for CLUB DELUXE ROOM RIVER VIEW

1 bedroom, premium bedding, minibar, in-room safe

CLUB DELUXE ROOM RIVER VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

White Swan Hotel

5-star hotel in Haizhu
4 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, White Swan Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

White Swan Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.
River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
White Swan Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Flavors of China
  • Jade River
  • River Cafe
  • Silk Road Grill
  • White Swan Deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property provides Overseas Buyer registration service for the Canton Fair, as well as transportation via ferry to the Canton Fair Complex during fair dates.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 575.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

White Swan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 678 out of 967 reviews
Rating 8 - Good. 226 out of 967 reviews
Rating 6 - Okay. 40 out of 967 reviews
Rating 4 - Poor. 13 out of 967 reviews
Rating 2 - Terrible. 10 out of 967 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yuchan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cecilia

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
There was an issue with the electronics in my room and the staff resolved it promptly.
Stayed 5 nights in Mar 2025

10/10 Excellent

wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben at the reception who greeted us warmly was trying very hard to find us a quiet room. In the end, he upgraded us to a better room. Our room was spacious, very clean with comfy beds and well appointed furnishings. We thoroughly enjoyed our stay at the White Swan.
Stayed 2 nights in Mar 2025

10/10 Excellent

kathryn

Traveled with partner
Liked: Amenities
We arrived at 8 in the morning because of an early flight and expected to just leave our baggage. In fact they let us have our room early which was fantastic. I’m sure the rooms at the back are great but the river room we had has such a spectacular view that it was worth paying the extra.
Stayed 2 nights in Mar 2025

10/10 Excellent

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've had a wonderful stay at White Swan Hotel. The hotel is clean, comfortable, has great amenities, and the staff is friendly. The location is also amazing. The hotel's foods are excellent, and the views from the room are great. Tried couple other five stars hotel in Guangzhou but always wanted to come back to white swan, I guess this is the only hotel on my Guangzhou list from now on.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sun Yih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Nuo

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and it is definitely the Signature 5 Stars Hotel in Guangzhou.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent front desk staff and beautiful river view room. My wife and I had stayed in this hotel several times
Stayed 6 nights in Feb 2025

10/10 Excellent

Jiansheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jiansheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s still the same issue. dining room staff need to be trained to compete with other fine dining restaurant. Had dinner at the jade river restaurant and tried the tasting menu and wasn’t too impressed. staff needed to be told to change the plates. very friendly but need to be more attentive. comparing with the fine dinner I had at the Grand Hyatt, jade river’s food and service and way way behind
Stayed 6 nights in Feb 2025

10/10 Excellent

Wan Yun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and great service
Stayed 2 nights in Feb 2025

10/10 Excellent

Chu Xu

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wan Yun

Liked: Cleanliness, amenities
All great
Stayed 4 nights in Jan 2025

8/10 Good

Lina

Stayed 5 nights in Dec 2024

10/10 Excellent

Chen, Clarksville

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I stayed. Hotel decor is warm and elegant. Staff are very friendly and helpful. Definitely will return.
Stayed 1 night in Jan 2025

10/10 Excellent

Yusheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Yusheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SHUNTAI

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Jan 2025

10/10 Excellent

Guili

Stayed 3 nights in Jan 2025

10/10 Excellent

ying

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services are outstanding during my stay , it’s better than most of 5 stars hotels
Stayed 3 nights in Jan 2025

6/10 Okay

yang

Traveled with family
Service staffs just like robots Excellent views
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel truly shines in cleanliness and amenities, making our stay exceptional. Our room offered a stunning river view from a high floor, and its prime location made exploring the area a breeze. Although we encountered a minor issue during check-in, it did not lessen our overall enjoyment. A special shout-out to Horace, the bellboy, whose assistance with our luggage made our visit even more enjoyable. We can’t wait to return next time!
Stayed 3 nights in Dec 2024