The Garden Hotel Guangzhou - Staff Available in 11 Languages

5.0 star property

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Garden 66 Non-Smoking Twin Bed Suite | Premium bedding, minibar, in-room safe, desk
Sundeck
Garden
Premium bedding, minibar, in-room safe, desk
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

Map
368 Huanshi Dong Lu, Guangzhou, Guangdong, 510064
  • China Plaza
    ‪18 min walk‬
  • Yuexiu Park
    ‪2 min drive‬
  • Guangdong Provincial Museum
    ‪3 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪43 min drive‬

Room options

Kapok 66 Non-Smoking King Bed Suite

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Garden 66 Twin Bed Suite

  • 689 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Garden 66 Non-Smoking Twin Bed Suite

  • 689 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Garden 66 King Bed Suite

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

E500 Non-Smoking King Bed Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Garden 66 Non-Smoking King Bed Suite

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

E500 Non-Smoking Twin Bed Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Kapok 66 King Bed Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Premier Non-Smoking Twin Bed Room

  • Sleeps 3
  • 2 Large Twin Beds

Garden King Bed Executive Suite

  • 1033 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Twin Bed Executive Suite

  • 1033 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Kapok 66 Twin Bed Suite

  • 689 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Kapok 66 Non-Smoking Twin Bed Suite

  • 689 sq ft
  • Sleeps 3
  • 2 Twin Beds

Garden Non-Smoking Twin Bed Executive Suite

  • 1033 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier King Bed Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Garden Non-Smoking King Bed Executive Suite

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Non-Smoking King Bed Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

E500 King Bed Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

E500 Twin Bed Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

The Garden Hotel Guangzhou - Staff Available in 11 Languages

5-star Guangzhou hotel, connected to a shopping center in Yuexiu
This hotel features 9 restaurants, a fitness center, and outdoor tennis courts. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and concierge services. Housekeeping is available on request.
The Garden Hotel Guangzhou - Staff Available in 11 Languages offers 828 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 9 restaurants. Public areas are equipped with complimentary wireless Internet access. In addition to outdoor tennis courts, The Garden Hotel Guangzhou - Staff Available in 11 Languages features a sauna and a fitness center. 10 meeting rooms are available. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Garden Hotel Guangzhou - Staff Available in 11 Languages has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Waterfall Restaurant瀑布餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner.
Peach Blossom桃园馆 - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.
Japanese By The Pond庭日本餐厅 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Lai Wan Market荔湾庭 - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.
Connoisseur名仕阁 - This restaurant specializes in French cuisine and overlooks the garden. Reservations are required. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CNY 228 for adults and CNY 159.60 for children
  • 9 restaurants

Restaurants on site

  • Connoisseur名仕阁
  • Japanese By The Pond庭日本餐厅
  • Lai Wan Market荔湾庭
  • Peach Blossom桃园馆
  • Waterfall Restaurant瀑布餐厅

Things to do

  • 2 outdoor tennis courts
  • Gym
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 30 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 292.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 159.6 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 380 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 292.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Garden Guangzhou
Garden Guangzhou Hotel
Garden Hotel Guangzhou
Guangzhou Garden
Guangzhou Garden Hotel
Guangzhou Hotel Garden
Hotel Garden Guangzhou
Hotel Guangzhou Garden
Garden Hotel
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou Staff Available in 26 Languages

The Garden Hotel Guangzhou - Staff Available in 11 Languages Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Gordon

Traveled with family
Liked: Cleanliness, property conditions & facilities
I like this hotel's location most and room facilities. however, the first floor hallway is very disappointed - the entire floor is just like a resturant and coffee shop, even worse, there is no any seat in the waiting area!!! Here I remember in 1980s, many seatings in the first floor, now I have to stand there waiting for an hour to sort out the booking issue, terrible!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

khalid

Stayed 2 nights in Nov 2024

10/10 Excellent

Kelvis

Stayed 18 nights in Oct 2024

10/10 Excellent

Zi Kan

Stayed 1 night in Nov 2024

10/10 Excellent

Jieru

Very happy !
Stayed 6 nights in Nov 2024

10/10 Excellent

Sandy Shou Gee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and staffs are very helpful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Toko John, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Yee Fong

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Soon F

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard Hon Hung

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room is very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Jamil

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Fatoumata

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience at this hotel during my first visit to China. It’s very foreigner-friendly, with staff who spoke English and were both kind and professional throughout my stay. I would definitely recommend it to other first-time visitors to China. However, I did have an issue during check-in. The staff initially wanted to charge me for the minibar without informing me upfront. It wasn’t until I questioned the unusually high deposit charge that they explained it was for minibar usage. I asked them to remove it, so I’d recommend double-checking your deposit charges during check-in to avoid any surprises. On a positive note, the hotel also has a museum, which is a great feature to explore during your free time. Overall, it was a wonderful stay, and I’d happily return!
Stayed 12 nights in Oct 2024

8/10 Good

Ling Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
c
Stayed 2 nights in Oct 2024

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

8/10 Good

parminder

Business traveler
Staff is nice and cooperative
Stayed 4 nights in Nov 2024

8/10 Good

nagib

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the worst WiFi I have experienced. Doesn’t help when you are there for business. Will have to re consider future stays.
Stayed 3 nights in Oct 2024

10/10 Excellent

zhaoming

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the center of the city and the location is very convenient. The lobby is magnificent, the rooms are newly decorated and clean. My favorite hotels in Guangzhou
Stayed 4 nights in Nov 2024

10/10 Excellent

Bader

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff. rooms are clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Vonica

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying at The Garden Hotel Guangzhou, I was really surprised that how friendly the staff were; other than the cleanness of the place, staff are well trained. They were quick, hard working, helpful, friendly and efficient as the hotel was jammed due to the exhibition time during my stay; it further surprised me was that most of them speak English! I would love to stay there again when I go to Guangzhou again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

GHYLA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service Excelent!! Very good internet!! Room very nice and confortable!! The shower is amazing!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

behrooz

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Oct 2024

10/10 Excellent

behrooz

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024